Hampton by Hilton Chengdu Kuanzhai Alley

Recensioni su Hampton by Hilton Chengdu Kuanzhai Alley

Hampton by Hilton Chengdu Kuanzhai Alley

No.11 Majia Huayuan Road, Jinniu District, Chengdu, Sichuan, ChinaDettagli hotel
Hampton by Hilton Chengdu Kuanzhai Alley
Hampton by Hilton Chengdu Kuanzhai AlleyHampton by Hilton Chengdu Kuanzhai AlleyHampton by Hilton Chengdu Kuanzhai Alley
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.7/5
Straordinario
6016 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.7
Servizio4.8
Pulizia4.8
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Ottima colazione(683)
Ottimo caffè(294)
Da tornarci(200)
Palestra meravigliosa(131)
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Vicino alla metro(64)
Comodo per taxi(50)
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Toto Rx
Camera Confortevole (2 letti)
Soggiorno: mag 2024
Lavoro
2 recensione
4.5/5
Ottimo
Pubblicata: 3 giu 2024
Very good location but small size of room when compared to Chinese hotel preference Reception and room service not good at English communication
Traduci
Risposta dalla struttura: Dear guest, thank you very much for your comments and feedback on our hotel. We value your comments and suggestions, and we apologize for any problems you may have had during your stay. We have carefully analyzed your feedback and found that we do have some problems with English communication in reception and room service, which is our own fault. We have taken measures to strengthen the English training of our staff and improve the quality of service to ensure that guests can get a better service experience. At the same time, we have noticed that you are not satisfied with the size of your room. We understand how you feel, but as our hotel is located in the heart of the city, relatively small room size is inevitable. However, we will do our best to provide guests with more comfortable accommodation, such as more comfortable bedding and pillows. Finally, thank you again for your feedback and support. We will continue to strive to improve our services and provide guests with a better stay experience. If you have any other questions or needs, please feel free to contact us and we will do our best to meet your needs.
ieao
Camera Confortevole (2 letti)
Soggiorno: ott 2024
Famiglia
8 recensione
4.2/5
Molto buono
Pubblicata: 5 dic 2024
The rooms are spacious, clean and nicely maintained. It is located 2.5 km from Kuanzhai Alley.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking a moment to share your experience .I'm happy to hear you having a lovely stay with us, We look forward to welcoming you back to our hotel in the furture.
Utente ospite
Camera Confortevole Doppia
Soggiorno: nov 2023
Viaggio con amici
5 recensione
5.0/5
Eccezionale
Pubblicata: 31 dic 2023
Thank you so much for the best service, kind reception, and Thanks again for find my phone it(OMG...) Free laundry is available with the dryer on the 2 floor, breakfast is very delicious, and the menu is changed every day. Unlike regular Chinese hotels, the room doesn't smell like smoking at all, so I was able to stay very comfortable for about a week of this time travel.
Traduci
Risposta dalla struttura: 哇哦~哇哦~哇哦~三個哇哦都不能表達出小朋的激動,這麼一大段的讚美,讓我感受到了您對我們滿滿的愛意和對我們的認可,小朋作為酒店人,您對我們的認可就是我們前進的動力!感謝您入住成都寬窄巷子希爾頓歡朋酒店,非常榮幸能得到您的肯定,酒店內的設施設備是嚴格按照集團要求佈置,採用舒達(Serta)【Hampton Bed】標準的雙專利床墊,衞浴用品沿用希爾頓專用“Peter Thomas Roth”,我們致力為每位來賓營造温馨舒適的入住體驗。衷心期待您的再次到來!
KIN CHAnN
Camera Confortevole Doppia
Soggiorno: set 2024
Famiglia
79 recensione
4.0/5
Molto buono
Pubblicata: 21 dic 2024
Very good location and easy access to parking
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking a moment to share your experience .I'm happy to hear you having a lovely stay with us, We look forward to welcoming you back to our hotel in the furture.
Emily
Camera Confortevole Doppia
Soggiorno: dic 2023
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 28 gen 2024
One of the best hotels in Chengdu!! I booked 6 rooms for my family in January. We had very clean rooms, nice and professional staff, and good service! highly recommend it!
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking a moment to share your experience .I'm happy to hear you having a lovely stay with us, We look forward to welcoming you back to our hotel in the furture.
Teobisata
Camera Confortevole Doppia
Soggiorno: ott 2023
Famiglia
11 recensione
4.5/5
Ottimo
Pubblicata: 25 dic 2023
The staff at the reception should be reviewed or at least trained properly because they have big issues: 1) speaking English; 2) speaking the truth; 3) knowing the structure they are working for. Said the above the manager compensate the lack of experience of her subordinates but an hotel with this brand deserves better. There is room for improvement.
Traduci
Risposta dalla struttura: 尊敬的客人,非常感謝您對我們酒店的點評。我們非常重視您的反饋,對於您在前台遇到的問題,我們深表歉意。我們會對前台員工進行再次培訓,以確保他們能夠更好地為客人提供服務。同時,我們也會加強對員工的培訓,以便更好地滿足國際客人的需求。我們會認真對待您的建議,不斷改進我們的服務,讓每一位客人都能夠感受到我們的誠意和關懷。再次感謝您的反饋,期待您的再次光臨。
Dongzouzou xizouzou
Camera Confortevole Doppia
Soggiorno: ott 2022
Lavoro
25 recensione
4.5/5
Ottimo
Pubblicata: 1 feb 2023
不错 不错!市中人心 And to beijing.So that is a rather a terminal two of beijing captain international airport.
Traduci
Risposta dalla struttura: 親愛的朋友,能夠陪你度過一段愉悦的旅途休閑時光,我們感到非常的榮幸!歡小朋及小夥伴們期待您的再次到來,再一次感受我們的熱情服務,您的5分好評是大家的下一個目標哦!
Utente ospite
Camera Superior matrimoniale
Soggiorno: dic 2024
Solo
16 recensione
5.0/5
Eccezionale
Pubblicata: 21 gen 2025
前台小哥哥 小姐姐態度非常好 很耐心,溝通很愉快;酒店環境優美、服務周到、設施完善、乾淨衞生、停車方便,就是酒店的自己的停車場免費的,房間有礦泉水,酒店樓下有小超市買東西方便,早餐是自助餐行的菜品味道很好,也很豐盛,酒店位置很好,周邊好多好吃的,機器人送水房間方便快捷。前台服務態度都很好好幫助安排入住,熱情貼心幫助升級了房間,值得推薦。
Traduci
Risposta dalla struttura: 親愛的朋友,非常感謝您花費寶貴的時間留下點評。我們十分高興看到您在成都寬窄巷子希爾頓歡朋酒店度過了一個美好的時光。看到您分享的入住細節與美好瞬間,小夥伴們感到十分滿足。我們的小夥伴們會一直秉承着“友善、可靠、關懷、周全”的歡朋精神繼續前進,做得更加完美!同時也期待能與您再次相遇,相聚歡朋,等着您哦~
AibaobaozaizaiKing
Camera Confortevole Doppia
Soggiorno: dic 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 22 gen 2025
非常好的體驗,位置一流,離各個景點都很近,入住前台小姐姐就很熱情,態度很親和,房間乾淨衞生,熱水不到一分鐘就有,還有免費礦泉水,早餐豐富,菜品住了三天都有不一樣,阿姨也很勤快吃完東西會及時打掃,特別要表揚的是離開那天的前台小哥哥,親和勤快,看我帶了孩子送了個小公仔,兒子很喜歡,車來以後,他連忙出來幫忙把行李搬到車上面,下次來成都還住這裏,贊贊贊🫶
Traduci
Risposta dalla struttura: 哇哦~哇哦~哇哦~三個哇哦都不能表達出小朋的激動,這麼一大段的讚美,讓我感受到了您對我們滿滿的愛意和對我們的認可,小朋作為酒店人,您對我們的認可就是我們前進的動力!酒店內的設施設備是嚴格按照集團要求佈置,採用舒達(Serta)【Hampton Bed】標準的雙專利床墊,衞浴用品沿用希爾頓專用“Peter Thomas Roth”,我們致力為每位來賓營造温馨舒適的入住體驗。衷心期待您的再次到來!“友善、可靠、關懷、周全”的歡小朋熱忱歡迎來自四面八方的好朋友們!期待你的再次入住,祝你生活愉快!
Utente ospite
Camera Confortevole (2 letti)
Soggiorno: dic 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 20 gen 2025
這次入住真的非常讓我驚喜,整體體驗下來性價比特別高,是我會再次光臨的一個酒店。首先是服務,在入住前有關於停車的問題就提前打了電話給前台,前台的員工非常耐心的為我解答疑問,並且也幫我解決了問題,順便説一句他們的地下停車場挺寬敞的,很方便。其次是酒店內部,設施都比較齊全,大堂進門就有一張地圖,後面發現房間也有,上面相當於周邊攻略,有附近景點和美食以及去的路線,酒店離成都比較著名的景區都挺近的,打車也非常方便。五樓有自助的洗衣房,洗烘都有,還有健身房,很適合早上鍛鍊,都是二十四小時開放,點外賣的話有機器人可以直接送到房間。房間衞生打掃也很乾凈,空氣清新,餐廳早餐種類很豐富味道很不錯,非常推薦的一家酒店。
Traduci
Risposta dalla struttura: 親愛的朋友,非常感謝你對我們的選擇和認可~酒店地處成都市一環路以內,距離成都市內各大著名景點都只有15-20分鐘車程,地理位置優越、交通便利~靠近地鐵5/6號線,交通便利~歡朋餐廳採用中西自助的形式~滿足各類吃貨,是您出行的不二選擇。酒店內的設施設備是嚴格按照集團要求佈置,採用舒達(Serta)【Hampton Bed】標準的雙專利床墊,衞浴用品沿用希爾頓專用“Peter Thomas Roth”,我們致力為每位來賓營造温馨舒適的入住體驗。衷心期待您的再次到來!“友善、可靠、關懷、周全”的歡小朋熱忱歡迎來自四面八方的好朋友們!期待你的再次入住,祝你生活愉快!
Utente ospite
Camera Confortevole (2 letti)
Soggiorno: dic 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 20 gen 2025
酒店的服務可以用三個字來形容:很貼心。特別是前台的工作人員服務很好,酒店是獨立的物業,很不錯,現在大多數酒店都做不到這一點,酒店地理位置優越,毗鄰一環,去哪裡都很近,特別是一些景點,距離地鐵站也不遠,去各大景點以及車站機場前台都會給出很好的引導,一定程度上便捷了我們的旅途生活,酒店應為有此類的服務人員感到舒心,酒店還有機器人送外賣,房間還給我們做出了美食攻略,都是酒店周邊的一些美食很不錯,健身房設備齊全,橢圓機,龍門架都有,總之性價很高,會再次體驗入住的酒店。
Traduci
Risposta dalla struttura: 親愛的朋友,非常感謝你對我們的選擇和認可,希爾頓歡朋是希爾頓全球旗下最大的中高端商務連鎖品牌,我們致力於成為商務精英和親子出行的不二之選,“友善、可靠、關懷、周全”的歡小朋歡迎每一位入住的朋友,能夠得到你的肯定是我們努力做得更好的動力,期待你的再次入住,祝你生活愉快!
Utente ospite
Camera Superior (2 letti)
Soggiorno: dic 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 18 gen 2025
是來看成都旅遊噠,我很少寫評價 ,但這家酒店確實不錯 ,停車方便,房間舒適温馨,隔音效果良好,並且房間還配備了掛耳咖啡和綠茶酒店的員工都很熱情很周到,服務態度極佳,真心覺得這是一家值得信賴的酒店,打車也還算方便。五樓還有24小時的洗衣房,真心推薦👍
Traduci
Risposta dalla struttura: 親愛的朋友,非常感謝你對我們的選擇和認可~酒店地處成都市一環路以內,距離成都市內各大著名景點都只有15-20分鐘車程,地理位置優越、交通便利~靠近地鐵5/6號線,交通便利~歡朋餐廳採用中西自助的形式~滿足各類吃貨,是您出行的不二選擇。酒店內的設施設備是嚴格按照集團要求佈置,採用舒達(Serta)【Hampton Bed】標準的雙專利床墊,衞浴用品沿用希爾頓專用“Peter Thomas Roth”,我們致力為每位來賓營造温馨舒適的入住體驗。衷心期待您的再次到來!“友善、可靠、關懷、周全”的歡小朋熱忱歡迎來自四面八方的好朋友們!期待你的再次入住,祝你生活愉快!
Utente ospite
Camera Confortevole (2 letti)
Soggiorno: dic 2024
Famiglia
6 recensione
5.0/5
Eccezionale
Pubblicata: 17 gen 2025
前台員工非常熱情、能讓人感受到賓至如歸的體驗。房間也有準備紅茶,咖啡和礦泉水,不夠了也可以補,服務很周到。早餐非常豐富,中西餐結合。 酒店的位置也好,離成都的各大景點都比較近,杜甫草堂啊 文殊院 春熙路都很近,前台也可以幫忙推薦附近的美食街和餐館。這次成都之行很愉快
Traduci
Risposta dalla struttura: 親愛的朋友,非常感謝你對我們的選擇和認可~酒店地處成都市一環路以內,距離成都市內各大著名景點都只有15-20分鐘車程,地理位置優越、交通便利~靠近地鐵5/6號線,交通便利~歡朋餐廳採用中西自助的形式~滿足各類吃貨,是您出行的不二選擇。酒店內的設施設備是嚴格按照集團要求佈置,採用舒達(Serta)【Hampton Bed】標準的雙專利床墊,衞浴用品沿用希爾頓專用“Peter Thomas Roth”,我們致力為每位來賓營造温馨舒適的入住體驗。衷心期待您的再次到來!“友善、可靠、關懷、周全”的歡小朋熱忱歡迎來自四面八方的好朋友們!期待你的再次入住,祝你生活愉快!
Utente ospite
Camera Confortevole (2 letti)
Soggiorno: dic 2024
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 13 gen 2025
酒店位置合理,挨近地鐵很方便,五號線和六號線都在附近,去哪裡都很方便,這家酒店的服務非常周到,員工態度友好,給人一種賓至如歸的感覺。房間乾淨整潔,床鋪舒適,設施齊全。附近有很多購物和美食的選擇。強烈推薦這家酒店!洗浴設備不錯,每天洗漱用品提供並更新。五樓有洗衣房非常方便的 房間有紅茶和地圖提供,前台還有機器人送外賣;前台服務態度非常好。早餐挺豐富的,水果很新鮮,中西合璧基本滿足需求。餐廳環境優雅,吃早飯舒服。會再次選擇入住的酒店,各方麪條件均不錯。
Traduci
Risposta dalla struttura: 親愛的朋友,非常感謝你對我們的選擇和認可~酒店地處成都市一環路以內,距離成都市內各大著名景點都只有15-20分鐘車程,地理位置優越、交通便利~靠近地鐵5/6號線,交通便利~歡朋餐廳採用中西自助的形式~滿足各類吃貨,是您出行的不二選擇。酒店內的設施設備是嚴格按照集團要求佈置,採用舒達(Serta)【Hampton Bed】標準的雙專利床墊,衞浴用品沿用希爾頓專用“Peter Thomas Roth”,我們致力為每位來賓營造温馨舒適的入住體驗。衷心期待您的再次到來!“友善、可靠、關懷、周全”的歡小朋熱忱歡迎來自四面八方的好朋友們!期待你的再次入住,祝你生活愉快!
Huanghuangdangdangyitiaoyu
Camera Confortevole (2 letti)
Soggiorno: dic 2024
Lavoro
10 recensione
5.0/5
Eccezionale
Pubblicata: 12 gen 2025
性價比很高的酒店房間非常乾淨,房間舒適衞生,五樓配備有免費的洗衣房非常方便 房間有紅茶可以免費喝,前台還有機器人可以送外賣,服務工作人員服務很熱情,態度親切,服務也非常到位,下次還會選擇這裏。地理位置好,交通方便,去哪裡都很方便的無論是坐地鐵還是打車。值得推薦的一家酒店
Traduci
Risposta dalla struttura: 因為貼心所以舒心,看到您的分享,歡小朋心裏美滋滋的。能夠給您的旅途帶來愉悦的心情,歡小朋很是開心。(*^▽^*)~感謝您對我們的支持和厚愛.歡小朋期待與您下一次相遇,一定要記得我們的約定喲~歡小朋在這裏等你哦~