Recensioni su Hampton by Hilton Chengdu Kuanzhai Alley
Hampton by Hilton Chengdu Kuanzhai Alley
No.11 Majia Huayuan Road, Jinniu District, Chengdu, Sichuan, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
4.7/5
Straordinario
6016 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.7
Servizio4.8
Pulizia4.8
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Recensioni positive(5898)
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Reception gentilissima(1012)
Ottima colazione(683)
Ottimo caffè(294)
Da tornarci(200)
Palestra meravigliosa(131)
Ideale per viaggi di lavoro(123)
Vicino alla metro(64)
Comodo per taxi(50)
Recensioni negative(118)
Toto Rx
Camera Confortevole (2 letti)
Soggiorno: mag 2024
Lavoro
2 recensione
4.5/5
Ottimo
Pubblicata: 3 giu 2024
Very good location but small size of room when compared to Chinese hotel preference
Reception and room service not good at English communication
Traduci
Risposta dalla struttura: Dear guest, thank you very much for your comments and feedback on our hotel. We value your comments and suggestions, and we apologize for any problems you may have had during your stay. We have carefully analyzed your feedback and found that we do have some problems with English communication in reception and room service, which is our own fault. We have taken measures to strengthen the English training of our staff and improve the quality of service to ensure that guests can get a better service experience. At the same time, we have noticed that you are not satisfied with the size of your room. We understand how you feel, but as our hotel is located in the heart of the city, relatively small room size is inevitable. However, we will do our best to provide guests with more comfortable accommodation, such as more comfortable bedding and pillows. Finally, thank you again for your feedback and support. We will continue to strive to improve our services and provide guests with a better stay experience. If you have any other questions or needs, please feel free to contact us and we will do our best to meet your needs.
ieao
Camera Confortevole (2 letti)
Soggiorno: ott 2024
Famiglia
8 recensione
4.2/5
Molto buono
Pubblicata: 5 dic 2024
The rooms are spacious, clean and nicely maintained. It is located 2.5 km from Kuanzhai Alley.
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking a moment to share your experience .I'm happy to hear you having a lovely stay with us, We look forward to welcoming you back to our hotel in the furture.
Utente ospite
Camera Confortevole Doppia
Soggiorno: nov 2023
Viaggio con amici
5 recensione
5.0/5
Eccezionale
Pubblicata: 31 dic 2023
Thank you so much for the best service, kind reception, and Thanks again for find my phone it(OMG...) Free laundry is available with the dryer on the 2 floor, breakfast is very delicious, and the menu is changed every day. Unlike regular Chinese hotels, the room doesn't smell like smoking at all, so I was able to stay very comfortable for about a week of this time travel.
Traduci
Risposta dalla struttura: 哇哦~哇哦~哇哦~三個哇哦都不能表達出小朋的激動,這麼一大段的讚美,讓我感受到了您對我們滿滿的愛意和對我們的認可,小朋作為酒店人,您對我們的認可就是我們前進的動力!感謝您入住成都寬窄巷子希爾頓歡朋酒店,非常榮幸能得到您的肯定,酒店內的設施設備是嚴格按照集團要求佈置,採用舒達(Serta)【Hampton Bed】標準的雙專利床墊,衞浴用品沿用希爾頓專用“Peter Thomas Roth”,我們致力為每位來賓營造温馨舒適的入住體驗。衷心期待您的再次到來!
KIN CHAnN
Camera Confortevole Doppia
Soggiorno: set 2024
Famiglia
79 recensione
4.0/5
Molto buono
Pubblicata: 21 dic 2024
Very good location and easy access to parking
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking a moment to share your experience .I'm happy to hear you having a lovely stay with us, We look forward to welcoming you back to our hotel in the furture.
Emily
Camera Confortevole Doppia
Soggiorno: dic 2023
Famiglia
3 recensione
5.0/5
Eccezionale
Pubblicata: 28 gen 2024
One of the best hotels in Chengdu!! I booked 6 rooms for my family in January. We had very clean rooms, nice and professional staff, and good service! highly recommend it!
Traduci
Risposta dalla struttura: Dear Guest, Thank you for taking a moment to share your experience .I'm happy to hear you having a lovely stay with us, We look forward to welcoming you back to our hotel in the furture.
Teobisata
Camera Confortevole Doppia
Soggiorno: ott 2023
Famiglia
11 recensione
4.5/5
Ottimo
Pubblicata: 25 dic 2023
The staff at the reception should be reviewed or at least trained properly because they have big issues:
1) speaking English;
2) speaking the truth;
3) knowing the structure they are working for.
Said the above the manager compensate the lack of experience of her subordinates but an hotel with this brand deserves better.
There is room for improvement.
Traduci
Risposta dalla struttura: 尊敬的客人,非常感謝您對我們酒店的點評。我們非常重視您的反饋,對於您在前台遇到的問題,我們深表歉意。我們會對前台員工進行再次培訓,以確保他們能夠更好地為客人提供服務。同時,我們也會加強對員工的培訓,以便更好地滿足國際客人的需求。我們會認真對待您的建議,不斷改進我們的服務,讓每一位客人都能夠感受到我們的誠意和關懷。再次感謝您的反饋,期待您的再次光臨。
Dongzouzou xizouzou
Camera Confortevole Doppia
Soggiorno: ott 2022
Lavoro
25 recensione
4.5/5
Ottimo
Pubblicata: 1 feb 2023
不错 不错!市中人心 And to beijing.So that is a rather a terminal two of beijing captain international airport.
Traduci
Risposta dalla struttura: 親愛的朋友,能夠陪你度過一段愉悦的旅途休閑時光,我們感到非常的榮幸!歡小朋及小夥伴們期待您的再次到來,再一次感受我們的熱情服務,您的5分好評是大家的下一個目標哦!
Risposta dalla struttura: 親愛的朋友,非常感謝您花費寶貴的時間留下點評。我們十分高興看到您在成都寬窄巷子希爾頓歡朋酒店度過了一個美好的時光。看到您分享的入住細節與美好瞬間,小夥伴們感到十分滿足。我們的小夥伴們會一直秉承着“友善、可靠、關懷、周全”的歡朋精神繼續前進,做得更加完美!同時也期待能與您再次相遇,相聚歡朋,等着您哦~
Risposta dalla struttura: 哇哦~哇哦~哇哦~三個哇哦都不能表達出小朋的激動,這麼一大段的讚美,讓我感受到了您對我們滿滿的愛意和對我們的認可,小朋作為酒店人,您對我們的認可就是我們前進的動力!酒店內的設施設備是嚴格按照集團要求佈置,採用舒達(Serta)【Hampton Bed】標準的雙專利床墊,衞浴用品沿用希爾頓專用“Peter Thomas Roth”,我們致力為每位來賓營造温馨舒適的入住體驗。衷心期待您的再次到來!“友善、可靠、關懷、周全”的歡小朋熱忱歡迎來自四面八方的好朋友們!期待你的再次入住,祝你生活愉快!
Risposta dalla struttura: 親愛的朋友,非常感謝你對我們的選擇和認可~酒店地處成都市一環路以內,距離成都市內各大著名景點都只有15-20分鐘車程,地理位置優越、交通便利~靠近地鐵5/6號線,交通便利~歡朋餐廳採用中西自助的形式~滿足各類吃貨,是您出行的不二選擇。酒店內的設施設備是嚴格按照集團要求佈置,採用舒達(Serta)【Hampton Bed】標準的雙專利床墊,衞浴用品沿用希爾頓專用“Peter Thomas Roth”,我們致力為每位來賓營造温馨舒適的入住體驗。衷心期待您的再次到來!“友善、可靠、關懷、周全”的歡小朋熱忱歡迎來自四面八方的好朋友們!期待你的再次入住,祝你生活愉快!
Risposta dalla struttura: 親愛的朋友,非常感謝你對我們的選擇和認可,希爾頓歡朋是希爾頓全球旗下最大的中高端商務連鎖品牌,我們致力於成為商務精英和親子出行的不二之選,“友善、可靠、關懷、周全”的歡小朋歡迎每一位入住的朋友,能夠得到你的肯定是我們努力做得更好的動力,期待你的再次入住,祝你生活愉快!
Risposta dalla struttura: 親愛的朋友,非常感謝你對我們的選擇和認可~酒店地處成都市一環路以內,距離成都市內各大著名景點都只有15-20分鐘車程,地理位置優越、交通便利~靠近地鐵5/6號線,交通便利~歡朋餐廳採用中西自助的形式~滿足各類吃貨,是您出行的不二選擇。酒店內的設施設備是嚴格按照集團要求佈置,採用舒達(Serta)【Hampton Bed】標準的雙專利床墊,衞浴用品沿用希爾頓專用“Peter Thomas Roth”,我們致力為每位來賓營造温馨舒適的入住體驗。衷心期待您的再次到來!“友善、可靠、關懷、周全”的歡小朋熱忱歡迎來自四面八方的好朋友們!期待你的再次入住,祝你生活愉快!
Risposta dalla struttura: 親愛的朋友,非常感謝你對我們的選擇和認可~酒店地處成都市一環路以內,距離成都市內各大著名景點都只有15-20分鐘車程,地理位置優越、交通便利~靠近地鐵5/6號線,交通便利~歡朋餐廳採用中西自助的形式~滿足各類吃貨,是您出行的不二選擇。酒店內的設施設備是嚴格按照集團要求佈置,採用舒達(Serta)【Hampton Bed】標準的雙專利床墊,衞浴用品沿用希爾頓專用“Peter Thomas Roth”,我們致力為每位來賓營造温馨舒適的入住體驗。衷心期待您的再次到來!“友善、可靠、關懷、周全”的歡小朋熱忱歡迎來自四面八方的好朋友們!期待你的再次入住,祝你生活愉快!
Risposta dalla struttura: 親愛的朋友,非常感謝你對我們的選擇和認可~酒店地處成都市一環路以內,距離成都市內各大著名景點都只有15-20分鐘車程,地理位置優越、交通便利~靠近地鐵5/6號線,交通便利~歡朋餐廳採用中西自助的形式~滿足各類吃貨,是您出行的不二選擇。酒店內的設施設備是嚴格按照集團要求佈置,採用舒達(Serta)【Hampton Bed】標準的雙專利床墊,衞浴用品沿用希爾頓專用“Peter Thomas Roth”,我們致力為每位來賓營造温馨舒適的入住體驗。衷心期待您的再次到來!“友善、可靠、關懷、周全”的歡小朋熱忱歡迎來自四面八方的好朋友們!期待你的再次入住,祝你生活愉快!