Recensioni su Mercure Hangzhou Qianjiang

Durante il mio viaggio a Hangzhou, Suzhou e Shanghai questa volta, il Mercure Hotel di Hangzhou è il mio hotel preferito.Si trova al 54° piano e si affaccia sulla splendida vista notturna della nuova città.L'atteggiamento di servizio dei camerieri è molto buono e loro sono molto entusiasti. Anche la colazione è deliziosa La cosa più importante è che l'hotel dispone di una lavanderia e asciugatrice self-service, che è molto importante per le persone che viaggiano in estate

L'ambiente circostante l'hotel è molto buono! È a pochi passi dalle rive del fiume Qiantang, con uno splendido scenario. Il servizio dell'hotel è premuroso Dopo aver lasciato l'hotel ed essere salito sul treno, ho ricevuto una chiamata dal cameriere dell'hotel, solo per scoprire che gli abiti da lavoro erano stati tirati nell'armadietto della camera d'albergo. L'entusiasta cameriera ha aggiunto il mio WeChat, ha chiesto l'indirizzo del mio corriere e ha immediatamente consegnato i miei vestiti senza farmi pagare la tariffa del corriere, il che è stato molto toccante. Mercure Hotel, lo scenario è bellissimo, le persone sono bellissime e il servizio è ancora più bello! 🌺

La vista dalla stanza è invincibile e anche il servizio offerto dalla signora Shangguan alla reception è eccezionale.I miei familiari sono molto soddisfatti di questo soggiorno

Lo scenario è molto buono e molto soddisfatto

The service in the hotel is really good, the hotel staff attitude is warm and thoughtful.. The sanitation of the room is also very clean.. hotel is very near to metro station just 100m far away I think.. and the breakfast is really great!

Personally, I got a room which had a river view. The room was spotless and had a really nice view. The service and facilities were really great. Overall, it is worth it to stay here for a night!

I’m so happy to stay in mercure! The staff was so friendly especially Cathy who helped me a lot! The amenities was also good including laundry self services. Definitely will stay here when I comeback to hangzhou next year! Thank you so much I had a great time🙆🏻♀️

Unpleasant stayed. Please believe all the negative reviews from others. Hygiene is poor,also the service. Room is so stinky, the smell is so bad as soon as you entered the room , will give you dizzy and headache . Bugs on the floor, huge mold in the fridge, inches of dusts on the stairs. There is a partition on the window so you can’t see full view even that you booked the view room plus the window is super dirty. The staffs are not friendly , they will greet you sometimes but it just fake you will get that uncomfortable feelings. I stayed for 5 nights, breakfast is all the same. On the first day I had breakfast , as a foreigner I couldn’t read Chinese so I pointed out the menu but the chef just scolding at me asking what do you want with that tones ,so rude. Thanks for the staff who saw me and told him what I want . The lady at the restaurant will clean your table really quickly even that I was still eating or left the things on the table when coming back she already cleaned, so annoying. The hotel elevator (floor52-57) is super super small plus smelly . At 8am the staff banged on my door non stop and asked me to turn down the TV volumes cause the next room couldn’t sleep. It’s 8am !!! Not in the middle of the night and if you can hear the TV next door that probably mean soundproof is very bad . Only good thing is location but it’s not worth the price , (5nights almost 4000RMB). There are many hotels out there , you better book those. Very disappointed my first time in Hangzhou and chose this hotel.

view is so gooddd

The lobby is located at level 52. They serve welcome drinks as well. Staff are providing great service with great attitude. We had a pleasant stay!

So nice view and very friendly hotel front ! It make me happy and memory in this city hangzou💓

The hotel was very good. Rooms were quite modern and clean with great views (Our room was in floor 53) The windows however could use some cleaning. Breakfast was decent. Some good items with some poor ones. Location of the hotel was central with the Citizen Central station right outside. The staff were excellent and tended to our every need. Communication in English was difficult but they tried very hard with assistance from translation apps which worked out pretty well. Mercure also does laundry for free which was a pleasant surprise. Special mention to Dongkexin and Xixi from the front desk who were excellent with their service and made our stay very pleasant.

Great Hotel & location. View is speculator from lobby on a clear day. Staff friendly, good selection of Chinese food for breakfast, limited western food.Rooms cleans has all amenities required, free drinks daily in fridge & laundry 👍. Would recommend for short & long stays, would recommend reception staff have at least basic English skills but was able to communicate via the translation tool fine.

Great location.