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1 notte
Recensioni degli ospiti
4.1/5
Molto buono
55 recensione
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Recensioni verificate
Ubicazione4.1
Strutture e servizi4.0
Servizio4.1
Pulizia4.1
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Tutte le recensioni(55)
Recensioni positive(49)
Recensioni con foto/video(4)
Recensioni negative(6)
Cheryl _
Soggiorno: feb 2024
Coppia
5 recensione
3.0
/5
Pubblicata: 7 mar 2024
Nice location as its close to the square where you can stroll at night..
However, the room was so small, and very noisy, we hear the conversation from the room next to us.. breakfast- not much choices..
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Utente ospite
Camera Deluxe (2 letti)
Soggiorno: ott 2022
Famiglia
3 recensione
3.2
/5
Pubblicata: 30 ott 2022
The staff was telling us our room is not big enough for 2 adults + 1 kid , but actually we booked 2 rooms for 4 adults & 1 kid. And the bed is big enough for even 3 adults. So he asked me to cancel the booking and rebook it in the hotel. Of course, we have to add 200 dirhams. We only have warm water to do shower. Toilet is small. Air-con is all in Chinese not working properly. Buffet breakfast is really bad in quality & choices. We rather pay money to eat outside. The only thing we like this hotel is view but you won’t be able to enjoy good food. So there is no point to come again.
dans l'ensemble notre séjour à l'hôtel était satifaisant
toutefois nous avons déploré l'absence, en tous cas durant les 4 jours de notre séjour, d'un responsable qui fait une inspection des installations. Cela se voit, se retrouve dans certains détails dans la propreté, meubles: non vernis depuis longtemps, peinture qui s'écaille sur les ferronneries, soins apportés au ménage
c'est dommage car ces petits défauts pourraient facilement être corrigés ! l'hôtel et le personnelen valent la peine
Hotel is quite new but front desk unprofessional with non hospitality at all. No facility you can use and breakfast so so. Room & bed bath small. TV not working
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Emily
Soggiorno: gen 2024
Amici
1.0
/5
Pubblicata: 25 gen 2024
While the accommodation itself was satisfactory, my overall experience was marred by the unprofessional behavior of the reception team.I believe it is essential for the management of the Hotel to address the training and conduct of their reception team. Guests deserve a welcoming and helpful reception, which was regrettably absent during my stay.
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Robin
Soggiorno: gen 2024
Altro
2.0
/5
Pubblicata: 10 gen 2024
This hotel, though fairly new, was a huge disappointment and a missed opportunity. Thankfully, we were only booked for one night and one night was enough.
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Neil
Soggiorno: set 2023
Amici
3.0
/5
Pubblicata: 20 set 2023
The Vancii is in a fantastic location close to the Medina with an easy walk to get there. However the ‘superior’ room we booked the TV wasn’t working & there was no fridge to keep drinks cold. When staff were approached about these issues they assured that the TV would be fixed & a fridge would be provided. Unfortunately the most important of these requests was ignored! The chose to fix the TV & not provide the fridge as promised! If I stayed again I will be making sure the room allocated has all the amenities advertised & that they are all working!
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Mariya
Soggiorno: ago 2023
Coppia
5.0
/5
Eccezionale
Pubblicata: 31 ago 2023
Very modern and beautiful hotel. Extremely clean and has the best views on the rooftop overlooking the city as you enjoy your breakfast. Staff is very friendly. This place is a must stay in if you are looking for comfort in chefchaouen.