Hotel in zona University of Tennessee at Chattanooga, Chattanooga

Grande esperienza.Aveva tutto quello che ci serviva e più

The staff at The Chalet were outstanding especially Chris in housekeeping and Corey at the front of the house (bellhop). Their attention to detail and helpfulness made our stay memorable. The room was nice. We had a king with a balcony (ground level). It was our first stay in Chattanooga. The location of the Chalet made it easy for us to walk to most places. We would definitely stay again.

I enjoyed my stay at then Chattanoogan. Front desk employee that checked me in was friendly and helpful. My room was clean and aside from some minor housekeeping inconveniences, it would have been perfect. The valet service was superb. Jonathan with that company assisted me and was extremely nice and courteous. If I could give one recommendation, it would be to tone down the lobby scent. It was overwhelming.

房間設施完善，維護較好，環境優越，旁邊就是Chattanooga 會議中心，出行非常方便，很好的住宿體驗

The hotel is decent but we had a very uneven experience. I think some of it was unique circumstance. We originally booked a corner 2 queen bed room. The check in process was fast and efficient however when we went to our room we immediately noticed a fair amount of mold build up in the shower so we asked to change to another room of the same type. The bellman hadn’t even put the bags in the room yet so it made it easy to change. The next room we went in appeared to be fine until my daughter open the blinds and we found a wasp behind it. Thinking it was no big deal I removed the wasp from behind the blinds but then noticed 2 more. I looked up in the very top corner and nestled all the way up was a wasp nest. The bellman was still with us unloading our bags so we both snapped pictures of it and we obviously had to move again. This time they put us in one of the suites which we very much appreciated the gesture. The room was quite spacious so that was nice. However, it only had 1 king instead of queens which meant someone was going to have to sleep on the couch. This ended up being me so I pretty much didn’t sleep for a few nights. Also the room was a handicap room so the shower had no door and only a shower curtain that was about 3 feet off of the ground. So you had to shower in the corner or the shower and water would get everywhere in the bath room because there was nothing to stop it from splashing. The final night we were there the manager who was on duty offered to comp a dinner for my family given all of the changes. Again, we appreciated the gesture as we didn’t ask for that all. That meal took over 2 hours because the service was very slow. I’m pretty sure they had a 13 or 14 top seated at the same time as us so that was likely the reason. This meal actually ended up on my final bill so it wasn’t comped at all. I didn’t have the energy to fight it so I just let it go. I thought the staff was friendly and they tried to accommodate so that was all appreciated.

This hotel was in a wonderful location. We were in walking distance to lots of good eateries, the aquarium and the river walk. The front staff that we encountered were always kind to us and helpful. We booked a double room and it was nothing spectacular about it. Clean but not spotless. It was comfortable enough to enjoy a weekend getaway as a family. I did notice there was some sort of pink stain in the tub and some shed hair…I just cleaned it out before we used it. The WiFi was good, so we were able to do homework and check emails. All in all, not a bad place to stay! The pool area was nice for the kiddos!

I love this Doubletree! The location is great, the room was very clean, the beds are so comfortable, the Customer Service Representatives are friendly and they go out of their way to help you. The Exercise Room and pool areas are perfect.

Aveva tutto, eccetto un ferro e un tavolo di ferro, Ma hanno avuto un vaporizzatore di abbigliamento, quindi immagino che possano aver lavorato .. 🤔