Scopri il tuo soggiorno a Chattanooga

Il letto non era pulito. Ci sono stati capelli e cibo crollati sulle foglie! Il cameriere del desk front era molto bello e ci ha portato alcune foglie. Ha detto che era l'unica a casa, quindi non poteva mandare nessuno a cambiare le schede per noi, quindi abbiamo dovuto cambiare il nostro letto! A circa le 10:00 dopo aver andato a letto, abbiamo iniziato a sentire qualcuno correre e saltare in camera sopra di noi. Abbiamo aspettato pazientemente circa un'ora per vedere se si mettevano in piedi, ma finalmente dovevano chiamare il desk e lamentarsi. La cameriera di servizio disse che si prenderebbe cura di lui e dopo pochi minuti il rumore si fermò. Non si riusciva a dormire fino a mezzanotte.

The downtown location offers everything within a walking distance. The staff is very, very welcoming, helping and friendly. The cost for parking is expensive, mostly you have to go get the car yourself. The hotel is outdated and the furniture throughout the hotel has seen better days., The room was clean, basic amenities were available. For a business trip, this hotel offered what you need, a clean room, safe parking, good location, helpful and friendly staff. The breakfast is in cooperation with a restaurant which charges an insane amount of money for breakfast (it's not worth it); the coffee available in the lobby is ok. If you look for a great breakfast or coffee place, there is a restaurant called Maple Street Biscuit Company around the corner, 3 minutes to walk, they have excellent coffee and great food, the welcome is superb and the atmosphere great! During my next business trip to Chattanooga I would stay at a different hotel.

Abbiamo soggiornato in questa proprietà ogni anno per diversi anni. Veniamo a casa per il treno di cena di Valentine. Il personale è stato piacevole e utile. Il personale del colazione mattina fa un ottimo lavoro. La stanza era pulita e confortevole.

I stayed at this location of Homewood suites in Chattanooga, Tennessee. During my stay staff we're good except one person. The breakfast person named Sharon whom isn't nice, heard other people say how they won't eat breakfast when she is there. The only time I felt comfortable to get breakfast is when the other breakfast person named Stephanie was there. Stephanie is great, great personality, nice smile. But on August 13 during the social I got for myself three plates of different items. One plate was two slices of pizza, 2nd plate had salad and croutons, 3rd plate had cubed cheese and cookie. I took it to the room and my Ada companion forgot his plate of two slices of pizza so I went back down to get it and all of a sudden after grabbing a plate I felt a slap on my right arm, thought it was my Ada companion, nope it was Sharon, after physically assaulting me she proceeded to tell me that ”you can't have anymore food as you've already had 3 plates”. I'm a diabetic and should never be told by some stranger I can't have food. She's not related in any form and she's not paying my bills so she had no right to tell me what to do. And I've had a heart attack and spinal Stenosis and Tourette Syndrome. I thought it was illegal for a hotel staff to hit a guest, a disabled one at that. I reported it and nothing was ever done about it. I never again went downstairs to get breakfast on the days Sharon was there as I didn't feel comfortable being around her and didn't go downstairs for the days the social was as I didn't feel like putting up with being hit again and being told I can't get food cause she has to feed other guests. I worked for Hampton and I know you don't touch a guest at all and you don't tell a guest what to do as in when they are getting food. Not sure what she's thinking but thought something would be done about how she physically assaulted me and told me I can't get food when I'm a diabetic. She caused me mental anguish and stress. And also when they had the social I got a cup of liquid that had an unknown substance without a label and as they had beer I was assuming it was Wine. So I was smelling it to see if I could identify what it was and Sharon Chimes in ”Why are you smelling it when it's just Tea” what's it any of her business why I am smelling it. Pictured was my plates that Sharon thought were 3 plates of pizza. Like I said unless Sharon wants to pay all my bills from now on then yeah but otherwise she has no right to tell me anything and needs to mind her own business. Also at this hotel disabled people have no rights and they think it's okay for a staff member to physically assault a disabled person as myself. Been discriminated against disability at this property and physically assaulted that caused me mental anguish and stress and heart attack symptoms as I've already had one in the past. Nice to see that disabled people have no rights and it's okay to tell a disabled person/diabetic you can't get food. And for Sharon

Read Hotel is a beautiful historic hotel. The lobby is classic and our Manor room was well appointed. We encountered two problems though. The front desk clerk was very short with us at checkin and seemed annoyed to answer our questions about valet parking. But, most importantly, our room was so very noisy at night. The walls are paper thin and we heard every conversation in the neighboring room. Also, the doors in our hallway closed with a loud bang every time a guest closed their door. It was one of the worst nights of sleep we have ever encountered in a hotel. At checkout the clerk did not greet us except to ask if we wanted our receipt printed or emailed. No “How was your stay?” was asked. We chose not to complain to her at checkout as she didn’t seemed concerned about us as guests.

This Hilton Garden Inn has been updated and the rooms are very clean and comfortable. All of the staff we met were very friendly. The breakfast was good, with a good variety of food choices. There are plenty of places to sit and visit with friends. (Even a fireplace outside.) We stayed when the weather was really cold, and our car was hard to start. The lady at the front desk got a maintenance man to drive around with booster cables and jump is off. We will be back here when we’re in Chattanooga again.