Homewood Suites by Hilton Chattanooga - Hamilton Place

Wonderful staff clean rooms I would definitely recommend this hotel to anybody traveling with kids or just a fun vacation

Room 201 was very old, tiles falling off wall and loose on floor. Couch was extremely old and worn out.

Kim in the front desk was super helpful and sweet. Very wonderful staff, just wish the beds were bigger

The front desk employee, Kim, was one of the nicest people. She was very helpful when we noticed the pull out sofa had a dirty mattress and she brought a new one to us. Plenty of shopping and dining options are close by.

The only positive thing I experienced was the lady at the front desk, Kim. She was sweet and super helpful. Our room had a terrible smell from the moment we walked in. I did not formally complain about this, as I already knew there were no more available rooms bc I had family that booked a room as well and was told they got the last available room. But it was like it had been lived in for a long time and cooked in daily. The dishwasher was full of clean dishes…..meaning housekeeping never put them away after cleaning. When I pulled out the sofa bed, there were pistachio shells everywhere….between the mattress and the frame and under the couch part. I’m not a complainer and typically try to not notice those type places in a hotel room. But I couldn’t help but notice these. I asked for hk to be sure to clean under the sofa the next day as it was late when I made the sofa bed. The ones on the mattress were cleaned but the floor was not. The table in the kitchenette was so wobbly my kids couldnt even sit at it to eat a snack. I was woken up during the night one night to what must have been ppl hanging out across the street….loud music and yelling, car alarms going off. Definitely the worst experience I’ve had at a Hilton homewood suites.

Although the hotel was very understaffed. The people at the front desk were very helpful. We had to ask for our towels the second night. No one came to straighten the room, which was ok but no one brought towels either. The lady at the front desk brought them right away when I called her

The staff was friendly. The sofa was sunken in and needs to be updated. Overall an enjoyable weekend visit.

Large room and fairly reasonable rate. Only complaint was that sofa was worn out and needed to be replaced. Staff was curtious and accomodating.

Excellent front desk staff. Breakfast was good. Everything was clean and comfortable.