Name: Holiday Inn Express & Suites Charlotte Airport
Address: 108 Airport Commons Dr, Charlotte, North Carolina, 28208, 108 Airport Commons Dr, Overseas, Stati Uniti d'America
Rating: 4.2

Holiday Inn Express & Suites Charlotte Airport

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Holiday Inn Express

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Close to airport, convenience , nice service

This is a very good hotel for the value.  The people checking you in could show a little more professionalism.  Bit everyone else was very good.

Good hotel, excellent location, good Breakfast, clean, I can return 

When I arrived they directed me to my room that was disgustingly dirty.￼￼ beds were unmade stains on the sheets towels on the floors.￼

This hotel was amazing. We got stranded in Charlotte due to a missed flight connection - one adult traveling with four kids. The room was spacious, clean, comfortable beds. Every staff person was pleasant and kind to interact with - from the airport shuttle driver, to desk staff, to the ladies making the breakfast (so delicious!!!). 10/10, I would definitely stay here again.

pick-up

palestra

Reception 24 ore su 24

parcheggio

Deposito bagagli

piscina

internet

Colazione

Camera non fumatori

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Camera Standard (2 letto matrimoniale)

Camera Standard (2 letto matrimoniale, divano letto)

Camera Standard (letto a due piazze, con divano)

Camera Standard con Letto King Size e Accesso Comunicazioni Accessibile-Doccia

Camera Deluxe accessibile ai disabili (2 letti, con vasca)

The room we had was excellent but it was given to us as an apology for the problems we had when originally checking in.  Check in is at 3:00 pm, but they were not ready for people at that time.  After giving them all my information, I was told to go away and come back in about an hour.  We waited in the lobby and in about 15 minutes they were handing out keys to others coming in.  I went back to the counter and was told that I had to give them all my information again.  I explained what happened previously and that I was told to come back much later and they apologized for the inconvenience since as a Platinum member, they should have had our room ready and in fact, when she checked, it had been ready. So we got a better upgrade than usual and we were thankful for that. But the real problem here is with PARKING. What you may not know and they don’t tell you at check-in, is that their parking lot is managed by an outside company and you are required to go online or use an App to pay for parking, in the Holiday Inn Express lot.  It’s $25 plus a $4 administration fee and when you don’t sign up, they leave you a parking ticket to pay.  Since it is a Holiday Inn Express, I was not looking for a sign that said parking was a separate bill.  If you arrive late at night, you wouldn’t notice the signs. It’s customary for the hotel itself to charge you for parking and not have their own parking lot run by an outside organization. I got a ticket so paid it when I got home.

Questo hotel era fantastico. Ci siamo spiaggiati a Charlotte a causa di una connessione a volo mancante - un adulto che viaggiava con quattro bambini. La camera era spaziosa, pulita, comoda letti. Ogni persona del personale è stata piacevole e gentile da interagire con - dal pilota dello shuttle aeroportuale, al personale di ufficio, alle signore che fanno il colazione (così delizioso!!!). 10/10, mi fermerò di nuovo.

Questo è un hotel molto buono per il valore. Le persone che vi controllano potrebbero mostrare un po'di professionalità. Un po'di tutti gli altri erano molto buoni.

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10.2km from Charlotte Douglas International Airport

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Dai un'occhiata alle 103 recensioni su Holiday Inn Express & Suites Charlotte Airport, valutate 4.2 da viaggiatori reali su Trip.com. Scopri che cosa hanno apprezzato di più i precedenti ospiti dell'hotel, tra cui servizi, posizione, camere e tanto altro!

103 recensioni verificate degli ospiti di Holiday Inn Express & Suites Charlotte Airport - 2024 | Trip.com

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