Red Roof Inn Charlotte - Airport

As far as they don’t complain it is nice place have a rest was near to truck shop area

Hotel van driver (from CLT airport to hotel) was absolutely rude, offensive and unsafe. Driver did not offer to load my bags (2). Driver did not offer to open the automatic van door. Driver insulted me with racial verbage that I could not find the button to electronically close the sliding passenger door while I was fastening my seatbelt. It was 5:45pm. It was dark outside. Instead the driver drove through the entire airport arrivals lane with the sliding passenger door open. I could not locate the button to actuate the sliding passenger door to close since the cabin of the van was dark. BTW: the driver has a button in his driver's position which the driver can electronically close the sliding passenger door. I finally found the button and closed the sliding passenger door myself. On the trip to the hotel the driver started speaking of racial issues and directed them toward me. I elected not to augment his offensive comments. Hotel Staff were indifferent to me when checking in. Hotel room reeked as a stale previously smoked in room even though the room was designated as a non-smoking room. At checkout, hotel staff was indifferent to me. Hotel shuttle to CLT airport: driver was very indifferent to me. Hotel hospitality attitude is terrible! The condition and appearance of the property exterior, lobby and common areas is that of an OLD, RUN DOWN junk hotel. Large gap is visible under the door of the room I occupied. All pictures online show the hotel has a lobby with room access from the interior. Pictures are deceiving as there is a make shift lobby and all rooms have exterior access equally very sketchy security. There was no soap or shampoo in my hotel room. How cheap can Red Roof Inns be? This hotel is nowhere worth the $75 charge I paid for a one night stay.