Clarion Pointe Charleston - West Ashley

It was a clean room and quiet. There needs to be a better selection of breakfast.

Clean

There was nothing that I liked about the property. The room that they checked us into was so uninhabitable and unsafe that I had to insist they put us in a different room. Room #1 - There was mold coming out of the vents onto the wall and ceiling, food on the floor, mold on the pull out couch, hair in the bathroom on the tub, mold down the outside of tub, bed covers were dirty, smoke detector missing and just wires hanging from the ceiling, couldn't see out the window because of the filth and water damage. When the clerk checked us into room #2, she said, "Yeah, we're going to be renovating soon.We just took this over a couple months ago." No apology & no appearance of concern. Room #2 wasn't much better, but did have a smoke detector and a newer pull out couch with no mold. The walls were dirty, but no other visible signs of mold. Microwave was rusted, so unusable. There was also food on that floor, so I knew it hadn't been vacuumed. And after the first room I didn't really trust the second room. The mold was not as visible, but I suspected it was still there. We touched as little as possible and used Lysol cleaning wipes for what we did touch. Slept over the covers and fully dressed. Pool was gross and closed anyway. Worst. Hotel. Ever. Just sleep in your car and consider it a loss if you've already booked through a third party.

This hotel is absolutely nothing as it advertised. The walls are dirty, the bed we had broke soon as we sat on it. There was a dead roach on the bathroom floor. Just everything about my stay was awful.

We drove from Ohio for our family vacation and checked in to a room that was trashed and was moved the next morning. Was told they would refund us the first night stay, but have not received anything from them. You can’t get ahold of their owner because he is a king that cannot be called. You must catch him when he is in the office (which is never). I have pictures that will back what I am saying up.

The room was spacious but the chairs were stained, the remote had no backing, the vent in the bedroom was filthy as if it hadn't been cleaned in a s long long long long time.