Recensioni su Grand Rezen Hotel Merryland Changshu

No air conditioner is very noisy only emit hot air the room is hot，the carpet is old, sting by insect when I operate the computer , the taste of the food of the restaurant is terrible,not recommend 

Service is good and amenities are great...

It was quite good

Central location, clean hotel, good breakfast.

Nice and well managed hotel. Stall were very friendly. Overall experience, excellent !

This hotel has a fabulous location, situated in Changshu downtown area and steps away from restaurants and shopping marts. it is also very close to major tourist sites along the Yu Mountain. The hotel has a decent gym, a swimming pool, and a nice inhouse restaurant. The hotel breakfast has many choices and the quality is good too. The whole staff team is very professional and friendly.

Good location, nice and clean

Clean and neat hotel. The staff is attentive and pleasant, some speak English. Large, bright room, comfortable bathroom with heated toilets. Perfect for an express stay.

To me it is mostly difficult to rate the locatiion; I knew before that there is nothing super special around. My room was as clean as you can clean an old room. The stuff was friendly and helpful. Overall I think it is too expensive.

Very comfortable room, pleasant staff and good service

Haohao

簡單來説，就是這家酒店住着挺舒服的。節假日人多的時候辦入住也很快，不用等太久。房間比較大，兩張床的尺寸都很寬敞，枕頭軟硬適中睡得香。送餐用機器人送，速度特別快。智能馬必須加分。泳池有一條0.9米深的泳道，對不太會游泳的人很友好。一樓的中餐廳味道好，價格也不貴。早餐雖然人多，但味道確實不錯。

以圖為證。 住客“頭部被酒店客服當場檢查過”無誤。 酒店説“是背部” ，住客未脱衣，當場檢查。但如果是住客背部的話，睡一晚床單會很多污跡，而不僅僅是圖片上所見。以圖為證。 住客和客服當場雙方檢查污跡明顯乾燥，不是新跡象。 住客晚上睡覺沒注意，睡了一晚這樣的感覺，心裏很苦，衹是心裏很苦…… 投訴結論：酒店聲明調過監控，按規則執行，無誤。 申請攜程：取消房費，但是回覆酒店拒絕。無果。 但是事實如此，總歸有一方是錯誤的。 草民無力反駁，衹能以此作為紀念。

房間寬敞明亮，雖然窗外可見馬路，但是晚上開窗仍是安靜。房間還有浴缸。 服務人員熱情周到，前台在我要求先看房間再入住，也不厭其煩帶我看房。晚上還送上甜品。 早餐品種繁多，質量好。 酒店馬路對面有家麪館和蒸飯店，吃飯很方便