Changsha Muyi H Hotel

Recensioni su Changsha Muyi H Hotel

Changsha Muyi H Hotel

No.868 Wuyi Avenue, Kaifu District, Changsha, Hunan, 410005, ChinaDettagli hotel
Changsha Muyi H Hotel
Changsha Muyi H HotelChangsha Muyi H HotelChangsha Muyi H Hotel
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

8.9/10
2483 recensione
Recensioni verificate
Ubicazione9.0
Strutture e servizi8.7
Servizio9.1
Pulizia9.0
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Tutte le recensioni(2483)
Recensioni positive(2399)
Recensioni con foto/video(1143)
Reception gentilissima(460)
Trasporti comodi(339)
Vicino alla metro(120)
Camere ampie(110)
Comodo per lo shopping(91)
Ottima colazione(80)
Strano odore nella camera(53)
Recensioni negative(84)
Utente ospite
Deluxe King
Soggiorno: mar 2025
Viaggio con amici
1 recensione
5.0/10
Pubblicata: 21 apr 2025
I recently stayed at MUYI H Hotel, and it was without a doubt the worst hotel experience I’ve had in China. I feel obligated to warn others before they make the same mistake. The hotel is old, worn down, and dirty. The facilities are poorly maintained, and the overall hygiene level is far below acceptable standards. To make matters worse, in an apparent attempt to save on electricity, the air conditioning is frequently turned off — even during hot, humid weather. When we complained, we were told they were “letting fresh air in,” which is ridiculous considering the rooms are sealed with no windows. After our feedback, they briefly adjusted the temperature from a central control, but then sneakily turned it off again. Sleeping in that kind of heat was unbearable for everyone in our group. The beds were also extremely soft and uncomfortable, leaving all of us with backaches the next morning. Even in a tough economy, compromising basic guest comfort and cleanliness is not the answer. By doing this, you’re only pushing your customers away. I strongly advise everyone to avoid this hotel at all costs — regardless of the season. Whether it’s summer, spring, or winter, the conditions are unacceptable and unlivable.
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Risposta dalla struttura: Dear guest: Hello! Thank you for taking the time to share your stay experience with us. We are very sorry for not being able to provide you with a perfect stay experience after seeing your review,. We deeply regret not helping you handle this issue in a timely manner during your stay at the hotel. Any problems encountered during your hotel stay can be resolved by calling the front desk to dial zero in your room. As for the air conditioning issue, since our home is equipped with central air conditioning, in order to balance guests' feelings, the temperature of the air conditioning is adjusted by the engineer every day based on the temperature of the day. If you need to adjust the temperature, you can directly call the front desk, and the front desk will immediately assist you. Due to the recent significant changes in weather in Hunan, with a large temperature difference between morning and evening, and varying levels of perceived heat, it is important for you to pay attention when going out. We value the suggestions and feedback from every guest, and any issues you raise will be addressed and followed up by relevant departments. We look forward to your next stay and hope that you will have a different experience. We apologize deeply for any inconvenience this may cause. Wishing you a happy life and all the best~
Utente ospite
Camera Mini (promozione speciale)
Soggiorno: mar 2025
Viaggio con amici
1 recensione
10.0/10
Eccezionale
Pubblicata: 14 mag 2025
The hotel entrance is on the side and can be reached from exits 7-8 of Wuyi Square. The front desk staff is Yuan Yuan and the service is enthusiastic. I will come back next time I have the opportunity
Traduci
Risposta dalla struttura: 尊敬的賓客： 您好！看到您的點評酒店小夥伴們萬分開心。很榮幸我們的服務得到您的認可與評價， 我們一貫保持熱情真摯地為客人服務。酒店在五一廣場附近，位於長沙的核心商圈，出行便利，如果您想逛街的話、國金中心 黃興步行街 太平老街 坡子街皆可步行而至。橘子洲、嶽麓山 湖南省博物館也是非常推薦您去打卡的地方哦。您的滿意就是對我們最大的鼓勵，您的舒適是我們最大的追求，期待您的下次光臨！
Utente ospite
Camera Mini (promozione speciale)
Soggiorno: mar 2025
Lavoro
2 recensione
10.0/10
Eccezionale
Pubblicata: 16 apr 2025
Bathing in the hotel bathtub is very comfortable, and the front desk yuanyuan service is warm .
Traduci
Risposta dalla struttura: 小弈明白，遇見就是天意，擁有都是幸運，遇見你，還擁有你的美評，就是小弈莫大的幸運。
Utente ospite
Camera Mini (promozione speciale)
Soggiorno: feb 2025
Solo
2 recensione
10.0/10
Eccezionale
Pubblicata: 7 mag 2025
The hotel has a superior geographical location, with direct subway access and good front desk Lulu service
Traduci
Risposta dalla struttura: 小弈明白，遇見就是天意，擁有都是幸運，遇見你，還擁有你的美評，就是小弈莫大的幸運。
Utente ospite
Camera Mini (promozione speciale)
Soggiorno: feb 2025
Altro
1 recensione
10.0/10
Eccezionale
Pubblicata: 9 apr 2025
The hotel is located in Wuyi Square, with a good location and convenient transportation. The front desk has Nina's friendly and thoughtful service
Traduci
Risposta dalla struttura: 小弈明白，遇見就是天意，擁有都是幸運，遇見你，還擁有你的美評，就是小弈莫大的幸運。
Utente ospite
Camera Mini (promozione speciale)
Soggiorno: gen 2025
Lavoro
3 recensione
10.0/10
Eccezionale
Pubblicata: 29 apr 2025
We booked a room on Ctrip and asked if foreign guests could check in before the trip. The front desk staff member Nina answered yes and arranged a room for me as per my request. I was very satisfied with the trip thanks 服务：nice
Traduci
Risposta dalla struttura: 親親的五星好評收到，立正敬禮，保證今後更加努力，不負如來不負親，比心
Woshitoutou
Suite Superior (1 camera, 1 salotto)
Soggiorno: gen 2025
Lavoro
1 recensione
10.0/10
Eccezionale
Pubblicata: 19 feb 2025
The hotel is in a good location with central air conditioning. Nina's service is friendly
Traduci
Risposta dalla struttura: 親親的五星好評收到，立正敬禮，保證今後更加努力，不負如來不負親，比心
Utente ospite
Camera Mini (promozione speciale)
Soggiorno: dic 2024
Famiglia
1 recensione
10.0/10
Eccezionale
Pubblicata: 5 feb 2025
The bathtub is 1.5 meters long, and I can lie down completely, which is pretty good for a bath. The room is quite large the bed is very soft, and there's nothing to complain about. The overall feeling is not bad, and the main thing is that the location is very convenient. you to the front desk sister Lu Lu for the recommendation, and I'll come again next time.
Traduci
Risposta dalla struttura: 親親的五星好評收到，立正敬禮，保證今後更加努力，不負如來不負親，比
Utente ospite
Camera Mini (promozione speciale)
Soggiorno: gen 2025
Solo
2 recensione
10.0/10
Eccezionale
Pubblicata: 26 mar 2025
NINA very good  nice to meet you
Traduci
Risposta dalla struttura: 親親的五星好評收到，立正敬禮，保證今後更加努力，不負如來不負親，比心
Utente ospite
Camera Mini (promozione speciale)
Soggiorno: apr 2025
Coppia
8 recensione
4.5/10
Pubblicata: 8 mag 2025
I changed date of bookings with the hotel. I got the confirmation from trip.com. When I arrived, the hotel staff said they have no records. I felt very angry.
Traduci
Risposta dalla struttura: 親愛的顧客，感謝您選擇入住我店。對入住中出現的問題我們表示最誠摯的歉意，非常抱歉給您帶來不太愉快的體驗！造成這樣的疏忽實在是酒店的管控和培訓方面的失職。我們已經對失職人員進行了重新培訓與品控監督，對於酒店的管理疏忽我們也將進一步改善。感謝您的建議，我們會不斷進步，期待您下次入住與監督！
CHYECHYE
Camera Deluxe con 2 letti singoli
Soggiorno: set 2024
Viaggio con amici
4 recensione
10.0/10
Eccezionale
Pubblicata: 30 ott 2024
This hotel is strategically located nearby the popular Wuyi Square & IFS building. Surrounding with Shopping Malls & Eateries. Walking distance to Metro Station. Hotel front desk staffs are cheerful & friendly. Fast & smooth during check in. Room is very spacious with large bed size. Well housekeeping, nice & neat cleaning by the staffs. Wash room & toilet is large space with bath tub too. High flooring 15-24 level with city view. Breakfast serving buffet style but can be improved better with more varieties food serving. Overall recommend to be first choice hotel when visiting here, CHANGSHA MUYI H HOTEL!
Traduci
Risposta dalla struttura: Hello! Thank you very much for your warm evaluation! Ba Jin once said, "Beautiful and warm things are in the depths of memory." There is warmth in memory, warmth in memory. Through the vicissitudes of time, warmth is our hotel and the language you use to evaluate it. Warmth settles in the depths of memory and flows through every moment of our service. I hope Changsha Muyi H Hotel will be forever warm in your travel memories! Welcome to experience our sincere and warm service again!
Utente anonimo
Camera Mini (promozione speciale)
Soggiorno: mar 2025
Solo
4 recensione
10.0/10
Eccezionale
Pubblicata: 4 giu 2025
This hotel is amazing! The decoration is fashionable and warm, with excellent sound insulation effect and super stable sleep. The service provided by Ms. Deng is thoughtful and meticulous, always responding to requests. The stay was particularly comfortable, highly recommended!
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Utente anonimo
Camera Mini (promozione speciale)
Soggiorno: mar 2025
Viaggio con amici
12 recensione
10.0/10
Eccezionale
Pubblicata: 4 giu 2025
We must give this hotel a five-star rating! The environment is elegant and quiet, the smart devices in the room are super convenient, and the breakfast is rich in both Chinese and Western styles. The warm and caring service provided by Ms. San is the ideal choice for traveling outside!
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Auddma
Deluxe King
Soggiorno: gen 2025
Viaggio con amici
9 recensione
5.5/10
Pubblicata: 25 feb 2025
No heating system in the room, and it’s freezing! Don’t recommend this hotel unless it’s summer time.
Traduci
Risposta dalla struttura: 親愛的顧客，感謝您選擇入住我店。對入住中出現的問題我們表示最誠摯的歉意，希望下次入住時您能及時聯繫前台，我們會通知工程師傅後台調高温度或者給您更換房間，期待您的下次光臨！
KennyTYC
Camera Superiore - 1 Stanza (2 letti) (1 soggiorno)
Soggiorno: nov 2024
Famiglia
4 recensione
5.5/10
Pubblicata: 17 dic 2024
Location is great, right smack at Wuyi Avenue. However the hotel is rather run down, lift is limited, hence long waiting time just to get up and down from the room. Service could be better.
Traduci
Risposta dalla struttura: Dear guest: Hello! Thank you for taking the time to share your stay experience with us. We are very sorry for not being able to provide you with a perfect stay experience after seeing your review,. We deeply regret not helping you handle this issue in a timely manner during your stay at the hotel. Any problems encountered during your stay can be resolved by calling the front desk in your room and dialing zero We value every customer's suggestion and feedback. The issues you raised will be addressed and followed up by relevant departments. It is your supervision and guidance that enables us to continuously improve. I apologize deeply once again. Wishing you a happy life and all the best~