Recensioni su Allure Hotel

Risposta dalla struttura: Dear Valued Guest,We are deeply disheartened to hear that your stay with us fell so far below your expectations and ours. Your experience does not align with the standards we strive to maintain, and for that, we extend our sincerest apologies.It is distressing to learn about the condition of your room, particularly regarding cleanliness and the presence of a smoking odor in a non-smoking room. We understand how crucial it is for our guests to have a comfortable, fresh, and properly sanitized environment, and we clearly fell short in delivering that to you.Regarding the breakfast, we regret that it did not meet your expectations or provide the variety and quality we aim for. A nutritious and satisfactory breakfast is fundamental to starting the day right, and we acknowledge that we failed in this aspect of your stay.The mention of the property's surroundings and the state of the pathway is also of great concern. We are committed to ensuring our guests' safety and comfort both inside and around our premises and will take immediate steps to address any such issues.Your feedback serves as a stark reminder that we must do better, and we assure you that we are taking your review very seriously. Our management team is being notified immediately to initiate improvements across all mentioned areas, including a thorough review of our cleaning protocols, breakfast offerings, and overall guest experience.Once again, please accept our sincere apologies for your disappointing stay. We hope to have the opportunity in the future to restore your faith in our ability to provide a quality hospitality experience.Should you wish to discuss your stay further, please feel free to contact us directly.

Risposta dalla struttura: 非常感謝您選擇安鹿棧庭院酒店，感謝您的點評，不知道是哪方面沒有得到小主的滿意，可以提出來哦，我們會積極排查改進，在入住期間有任何問題都可以和我們前台聯繫哦，我們會第一時間處理哈，期待下次能獲得小主的滿分好評哦，也歡迎給酒店提供建議，我們會努力做得越來越好哈~

Risposta dalla struttura: Thank you for your kind words! We're delighted to hear that you had a very good experience and found our staff to be friendly. Your satisfaction is our ultimate goal, and we're grateful for your positive feedback. If there's anything else we can assist you with, please don't hesitate to let us know. Looking forward to welcoming you again soon!Warm regards

Risposta dalla struttura: Dear guest, hello! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful time on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience again, wish you a happy life!

Risposta dalla struttura: 聽説喜歡誇獎的人顏值都特別高、運氣都特別好，小鹿非常感謝您的五星好評，承蒙厚愛，感謝遇見。期待您下次到來！

Risposta dalla struttura: Dear guests: I am glad that you had a wonderful holiday in the hotel, your comments are the best of our service and encouragement. Look forward to your visit again, we will continue to work hard to do better, and strive to give customers the most satisfactory service experience, we will do better to strive for your next Perfect Five Points! Good Day!

Risposta dalla struttura: Dear guest, thank you for your stay. We are glad that you have had a pleasant holiday at the hotel. Regarding your feedback, we have received and forwarded it to the hotel management. In the future, we will strengthen the secondary hygiene inspection and strive to provide guests with a more comfortable and satisfactory check-in experience. We wish you a happy life and happy every day

Risposta dalla struttura: Dear guest, hello! Thank you for your 5 points of positive feedback! Beautiful time, Anlu Inn Courtyard Hotel meets you unexpectedly. Thank you for this fate, and we will cherish it even more. Looking forward to seeing you again next time! Wishing you smooth work and happy every day!

Risposta dalla struttura: 看到您的好評，鹿鹿真的好開心好激動呢，您住的舒服，我們就安心啦！祝您生活愉快，天天好心情！

Risposta dalla struttura: 聽説喜歡誇獎的人顏值都特別高、運氣都特別好，小鹿非常感謝您的五星好評，承蒙厚愛，感謝遇見。期待您下次到來！

Risposta dalla struttura: 尊敬的賓客：很高興您在酒店度過了一個美好的假期，您的點評是對我們服務最佳的肯定與鼓舞。熱忱期待您的再次光臨，我們會繼續努力做得更好，力爭給客人最滿意的服務體驗，我們一定會做到更好爭取您下次完美的五分！祝：安好！

Risposta dalla struttura: 非常感謝您對酒店環境和設施的認可！對於前台那位男員工服務態度欠佳的問題，我們深感愧疚。已對他進行批評教育和業務培訓，後續會優化服務流程，提升員工素養。為表歉意，下次您入住，為您免費升級房型，期待您再次光臨，感受我們的改變！

Risposta dalla struttura: 看到您的好評，鹿鹿真的好開心好激動呢，您住的舒服，我們就安心啦！祝您生活愉快，天天好心情！