Residence Inn Phoenix Chandler/South

I loved the staff, they were very nice! The property and outside areas were well kept and really nice. As for the room, I’m sadly very disappointed. The room was not clean, the furnishings are run down, and the shower head needs to be replaced as there’s about four streams of water that come out of an extremely corroded shower head. There is mold on the bathroom ceiling and the curtains have been spattered with something and have not been cleaned. The carpet was really bad, honestly should be removed for health reasons. The room just needs an overhaul in general. An example of no one really caring is there’s a lamp in the living room part that the globe shade hangs off the the side, why you ask? Because the bulb is too big and no one cared to find a smaller one. For the price we paid to stay there I’m extremely disappointed, I usually like Marriott hotels and trust the quality. Not anymore.

Very nice and quiet space. The room had more than enough space for our family!

I love the peacefulness of the lake sitting outside by the fire and doing our own grilling had a great time. Would highly recommend this hotel

The room was decorated nicely, great for longer stays with family. View was nice and the grounds well kept. The bed was terribly uncomfortable and tiny pillows for a king size bed. The free breakfast was decent. Our main issue with the room was that it smelled strongly of smoke. Someone brought some febreeze but it did not help. It was like sleeping in a stinky ******. Also, the charge for parking. The hotel has a huge parking lot and the area was in the middle of nowhere. Really no reason for the added expense.

This hotel was nice and clean. Staff was friendly.

Close to great dining and peaceful surroundings. Plenty of parking. Staff was very helpful. Will stay there again.