B&B Hôtel Cergy Saint-Christophe

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B&B Hôtel Cergy Saint-Christophe

21 Av. de la Plaine des Sports, Cergy, 95800, FranceDettagli hotel
B&B Hôtel Cergy Saint-Christophe
B&B Hôtel Cergy Saint-ChristopheB&B Hôtel Cergy Saint-ChristopheB&B Hôtel Cergy Saint-Christophe
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

7.7/10
Buono
34 recensione
Recensioni verificate
Ubicazione7.7
Strutture e servizi7.6
Servizio7.6
Pulizia7.7
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Tutte le recensioni(34)
Recensioni positive(8)
Recensioni con foto/video(2)
Recensioni negative(4)
Vinc456
Camera doppia con letti singoli
Soggiorno: nov 2023
Viaggio con amici
2 recensione
8.0/10
Molto buono
Pubblicata: 2 mar 2024
Clean
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Nattybelle
Camera matrimoniale
Soggiorno: ago 2024
Coppia
3 recensione
9.5/10
Fantastico
Pubblicata: 22 set 2024
Hôtel très propre et bien situé, minimaliste mais très bien.
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Utente ospite
Camera doppia con letti singoli
Soggiorno: feb 2024
Altro
67 recensione
6.0/10
Pubblicata: 11 mar 2024
房間不大,自助餐種類太少了。
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Utente ospite
Camera matrimoniale
Soggiorno: gen 2024
Lavoro
17 recensione
10.0/10
Eccezionale
Pubblicata: 20 mar 2024
Chambre agréable, et petit déjeuner fourni
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Lalouu
Camera matrimoniale
Soggiorno: feb 2024
Coppia
7 recensione
7.5/10
Pubblicata: 31 mar 2024
Hôtel calme les chambre sont propre
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Utente ospite
Soggiorno: lug 2023
Famiglia
10.0/10
Eccezionale
Pubblicata: 2 ago 2023
Well kept, value for the price. We slept well, adults and teenagers alike found the beds comfortable but a tad firm. The system with codes world well. They offered free electric vehicle charging, which was very nice but we didn't find out until we arrived, so we had charged way more than we would have needed. The breakfast was simple but with good ingredients and was well stocked. You don't stay here for the area, but downtown Cergy is just a short drive away and has some cozy and good restaurants.
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Utente ospite
Soggiorno: nov 2022
Lavoro
2.0/10
Pubblicata: 22 dic 2022
Last Thursday 15//12/2022 I suffered the worst hotel experience of my entire life, I wouldn't wish it on any human being. And yes, I'm venting because the hotel chain Hotel B&B HOTEL Cergy Saint Christophe treated me miserably. I was assigned to a project in Paris, and I was traveling from Berlin. My flight was arriving at 23:30. I had made my reservation through *********** and tried to pay with the digital debit card assigned by my company, Hotel B&B informs me that I don't need to pay in advance that I will pay at the hotel. Then, by messaging them I told them that my card is a digital debit card, and I ask if that would be a problem on my arrival. No one ever responded and I decide to travel. Then, I find myself two days later, at 0:40 in an industrial zone at -5°C with a thermal sensation of -8°C, the taxi drops me off and I realize that there is nothing around the hotel. There began all my tragedy, there was no reception or staff, only an automatic machine which asked me to pay everything with a physical credit card. Right next to the machine is an emergency button to call the hotel staff, I called by pressing the button, and I was answered by the most ruthless person in the world. Grossly he said "I can't do anything for you, credit card or nothing", I insisted explaining, grossly he said - "Don't you understand? I insisted explaining, he rudely said "-Don't you understand, credit card or nothing, otherwise you must leave, because I can't open the door for you". I panicked when I tried to ask for an Uber back to the center of Paris and realized that no Uber would come because the area is so remote. I called again and begged him to at least let me go to the reception that I was freezing to death, that when I found a taxi I would go. Indifferent he said "it's not my problem, I can't talk to you anymore because I have to talk to other callers". After calming down myself and, after 45 minutes in the bitter cold, I tried the machine again with my personal debit card and was approved for one night only. So I managed to get into my room. The next day, I cancelled my entire reservation for the next days at the reception and I checked out of that hotel. Well, the last straw, 3 days after I checked out my email and the hotel charged my stay for 7 days to the digital card of my company... The worst manager of a hotel attended me, and promised to give me my money back. He does not do it in the time he promised and I went back to the hotel directly to solve this problem. The manager didn't even say good morning, and yelled at me "what the hell are you doing here?, I told you I was going to solve it... Then we argued, I kept calm, he gave me a refund invoice, and told me it's not the hotel's fault that you arrive at night. It was all your fault, here is your bill. Au revoir!!! How can you Hotel B&B hire such persons to work in hospitality? and how can you Hotel B&B let them abuse and humiliate your customers?
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Utente ospite
Soggiorno: feb 2025
Altro
2.0/10
Pubblicata: 4 mar 2025
Très mauvaises gestion - Personnel mal informé - Nous avons annulé plusieurs nuits et ils nous les ont tout de même facturé alors que le personnel nous avait affirmé que ce ne serait pas le cas. Le responsable ne répondait jamais à nos sollicitations. La qualité des prestations est à revoir. Celui de Cergy Port est bien plus agréable mais ils n'avaient malheureusement plus de place. À éviter........
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Utente ospite
Soggiorno: set 2024
Altro
2.0/10
Pubblicata: 2 ott 2024
J'ai laissé un bracelet en or d'une valeur de 400 € dans le lit. Le lendemain, après avoir quitté la chambre et que la femme de chambre soit passée faire le ménage, la réception m'a annoncé que mon bracelet n'avait pas été retrouvé. Ne laissez aucun effet de valeur, car vous risquez de vous faire voler, comme moi. Personnel de mauvaise foi.
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Utente ospite
Soggiorno: lug 2024
Lavoro
4.0/10
Pubblicata: 22 ago 2024
Dommage, hôtel propre, bien placé dans un endroit calme, mais le personnel est peu motivé et ne respecte pas les pancartes « ne pas déranger » même lorsqu’on leur fait la réflexion, sinon il y a une petite zone commerciale à proximité et quelques restaurants
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