Recensioni su Best Western Mangga Dua Hotel and Residence

Il secondo giorno del mio soggiorno, ho notato che l'acqua si accumulava durante la doccia e non veniva scaricata correttamente. Ha informato il portiere maschio, poi ha suggerito di chiamare il servizio in camera. Ma non posso chiamare il servizio in camera ogni volta che ho finito di farmi la doccia perché sarebbe una seccatura. Ho quindi chiesto di cambiare stanza ma lui non è riuscito a procedere, ha affermato che era come da sistema. Quindi il giorno successivo ho raccontato alla portinaia le mie preoccupazioni e ho chiesto di cambiare stanza. Ha capito ed è riuscita a procedere. La stanza attuale non ha problemi.

Non capisco perché un hotel così buono con valutazioni di prestigio abbia servizi scadenti. La ragazza del servizio clienti mi dava fastidio. L'elettricità si è interrotta mentre stavo usando l'asciugacapelli. Ho chiamato il servizio in camera ma impiegano molto tempo per risolverlo. Il WiFi ha una cattiva connessione. La coperta sembra non essere cambiata, ha disgustose macchie marroni.

Ho ottenuto il prezzo più economico da Trip. Ho prenotato una camera Executive al Trip mentre ho preso solo una camera deluxe con altre app di prenotazione di hotel. Ho avuto una brutta esperienza a mezzanotte, mancava l'elettricità solo nella mia stanza, ho chiamato l'addetto alla reception e poi loro, gli elettricisti, sono venuti al più presto per risolvere il problema. Buon lavoro. La vista è incredibile, la camera è spaziosa, la pulizia è eccellente. Il miglior soggiorno di compleanno di sempre nella mia vita. Torneremo ofc.

Hotel was good enough for a two nights stay. The room was a bit dated, the holder for the air con remote was barely hanging on, the floor had what looked like paint drips that dried up over time, it was a bit dated needed a bit or more maintaince. The elevators took a long time to come to the floor and go up and down. Might have been to have more since there are so many floors. Was surprised when there were loud sounds coming from a speaker outside which could be an alarm for prayer time during the early morning around 4:30am. It went on for a while. The buffet breakfast spread was well equipped with a variety of choices.

Quite clean and spacious, although the outerior looks old, but interior still okay...will come back again

Need to refurbished

budget stay worth to stay. near few mall. walking 10min distance got many place for food.

Everything is good except the fact that we have to wait 2 hours to get our room in the hot lobby. Also, hotel guests didn't get the access card for lift meanwhile there's no one stand by to help us take the lift. We have to call someone just to take the lift. It's so uncomfortable bcs if we're going to the pool, we hve to get down to the lobby again only to ask someone to tap the access card for us.

Best place to stay - Good location. Near Mall ie. Mangga Dua Mall/Square/ITC - local food can be found outside the Hotel along the way. - Easy to get public transport. - Very helpfull hotel staff - Room is big ( us choose Twin Deluxe), bed is awesome. - Daily housekeeping - Lift are good. No need wait too long. - Pool is big - Bfast also good. A lot choices of menu. Especially the fresh orange. - Good view from L32 -A/c need to service . Not too cold. - Improve the quality of cleanliness, especially under the bed and toilet - Sure will come again… Thanks Best Western Mangga Dua give us the best memory.

Very clean room, very nice city view, best location from Mangga Dua and Ancol

Clean room, well maintained. Strategic location. Fast respond to fix some troubles in room.

The hotel is ok , but I don’t like the behaviour of the receptionist at the time of check in morning . There are some other good behaving receptionist there but there’s one guy who’s not good at handling the guest .

Loved the spacious room. Also the staff's service was great.

THE FIRST ROOM I HAD IS( 3223 ) THEY GIVE ME THE KEY NOT WORKING,, I COME DOWN TO CHANGE IT ,, WHEN I INTER THE ROOM THE AIRCONDITION NOT WORKING ,, I ADVISE THE FRONT DESK ,, IT TAKE THEM ONE HOUR TO CHANGE MY ROOM TO OTHER ONE WHICH IS (33 02 ) THIS IS NOT GOOD WHEN YOU ARRIVE AT THE HOTEL AFTER ( 10 ) HOUR FLYING,THEN I CK THE REVREGEATOR NOT WORKING,, SO I ADVISE THE HOUSE KEEPING ,, AND THEY CHANGE IT ,, THE HOTEL HAS ALOT OF MISQTO AT THE RESTURANT AND THE LOOPY ,,