Utente ospite
3 novembre 2024
There are a lot of good things about the Lesar Hotel Angel. We checked in late in the evening, it was very smooth and efficient and we were helped to our room. Our bags being carried by the receptionist/porter. There are a lot of stairs in this hotel so if mobility is an issue I would think about booking this hotel, it’s a lovely old building but built on a slope so its narrow but high and stairs are the only way to move about the hotel. The location of the hotel is perfect, with lots of shops and restaurants close by, and most of the main tourist attractions a short stroll away. It is located directly below Ljubljana Castle. The Lesar Hotel Angel is in a pedestrian zone, but taxi pick up/drop offs are from a square one block away so walking with bags shouldn’t be an issue. The reception is not manned all the time, there is no one from the hotel after 10pm until the morning. If there is an issue you have to call a number on the key card, so hopefully there is not an immediate emergency at this time. The front door is accessible through your key card when there is no one at reception. The staff at reception are very helpful and can arrange taxis and give advice, but failed to tell us it was a national holiday during our stay and that some places would be closed, until the actual day. This would have been useful. Check out was smooth and efficient. You need to pay a tourist tax when you go. Our room was large, particularly the bathroom with a double sink and walk in shower. There were plenty of shelves to put your items on, particularly by the sink, and a large mirror plus shaving/make up mirror. The hot water took some time to come through though, particularly in the shower. There was also no plug in the sink so you could not fill it up. We had a TV with some international channels, coffee and tea making facilities and multiple glasses, a fridge (which gave off quite a lot of heat) with complimentary still and sparkling water, comfortable king-sized bed and a large wardrobe, but not any shelves. There was good lighting which was easy to figure out. If you like this minimalism this hotel and room are not for you, as there are a lot of ornaments and chairs everywhere, which made the room a nice place to sit, but quite busy in feel. There are a lot of sockets for personal items. There was air conditioning, but it was not powerful and it may struggle to keep you cool in the summer. The room also contained a cupboard with two safes in it, one on the top shelf that didn’t work, and a second one on the bottom shelf which did work but was hard to access without crouching down. Why the broken safe was not removed is odd. Housekeeping was not consistent, the carpet on the floor had various stains by the coffee machine, toiletries were not always replenished or dirty glasses replaced. There is a nice lounge area that is accessible at all times, water, fruit and cake are left there on a help yourself basis, but the selection is erratic and not consistent. B
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