Utente ospite
7 maggio 2024
AVOID UNLESS YOU WANT YOUR HOLIDAY RUINED!! Hotel itself was clean, most of the staff were friendly, food was pretty much inedible and caused food poisoning to 2 of our party meaning the last 3 days of holiday was spent in hotel room. The people who weren’t unwell didn’t not try variation of food/meat/fish. It’s a great shame as when this was escalated to management, I was point blank lied to, was informed that no one else complained and Treated with zero compassion. I found out this was definitely not the case after speaking with several other guests. Other guests were admitted to hospital for iv fluids, young children couldn’t get out of bed, one person in particular complained 3 times in 1 day. There is no responsibility taken by management from the hotel, they only care about the money not the impact on the guests. The animation team were great, lovely secluded location but the food massively let the hotel down, I wouldn’t go back even if it was free.
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