Hotel in zona Our Lady of Guadalupe and St. Juan Diego Statue, Cavite

La stanza era pulita e temperata, e nonostante la prenotazione di un ultimo minuto, ci hanno accolti subito. Il personale era piacevole, e la posizione è convenientemente vicino al centro commerciale. Il buffet colazione era magnifico! Certamente torneremo! P.S. foto è stata presa prima di check-out ☺️

It was our first time here and will definitely come back. The place is relaxing. Some of the staff are nice and friendly some are not. The room we booked is spacious can fit more than 2 people. The only downside is the amenities and breakfast buffet. Food varieties is not worth the price. Nothing much to do inside Anya but if you're looking for a chill place and have a quiet conversation this is a place for you. Hoping the next time they will add more amenities like sauna and other activities to do inside.

Abbiamo goduto il nostro soggiorno in hotel. Le loro stanze sono pulite, così come le aminorizzazioni. Offrono anche ristorante e caffè (Sigo Moderno Filipino e Siglo Brew) che offre un pasto e bevande spicci. E' davvero una grande esperienza.

Honestly the hotel as I mentioned above is excellent hotel in everything but the problem for the peoples who will select room with breakfast as me , the problem I paid money to eat breakfast as I like or there is buffet breakfast but the problem, the procedure is different. The menus only assigned some items and need to choose one and this is not fair due I am Arab and different due Muslim and not eat any food , anyway thanks for all your nice kind and nice in services and nice people do their best to satisfy the guest in the guest hotel 🙏

My last visit was 2 years ago.. and yesterday I tried it again (Sept 11-12) When we arrived the room is not yet ready and waited for 20 mins before releasing the room. The FO duty gave me the WIFI password for 2 devices only. while waiting we already connected to the wifi however when we arrived at the room the signal is so week and no internet connection. We called assistance, the IT officer went to our room and check.. He offered other wifi connection but still not working.. He went to our room thrice but the connection is not FIXED. ” wala man lang pasensya na po Maam,. kasi ganito ganyan,,,... Ang sabi lang niya is ”Malakas naman po ang internet bakit kaya di naconnect?” Connected naman daw ang phone nya bakit samin ay hindi. Para sabihin ko lang din Hindi outdated ang phone namin and Samsung naman. I am telling you dis cuz ito din nagig problem ko from last stay ko.. And ngayon di pa padin nag babago, walang improvement. Second, BOTTLED WATER. Nilagay namin sa ref yung 2 tubig then nung iinumin na namin.. don lang namin napasin na bawas na pala ung isang bote. Then sakto may dumaan na housekeeping sinabi ko ung about sa tubig. and yes wala nanaman sinabing ”pasensya or whatsoever” wala kumuha lang sya ng tubig.. tinanong ko pala sya kung libre lang ba ung tubig kung mag add sabi nya OO so pinalitan naman nya ung tubig namin 4 na bote ang binagay nya.. so ito na nga Gabi na ubos na ang tubig namin,. tumawag ako sa FO to refill again the water and sabi is MAY BAYAD na daw. Php 70 isang bote ng Summit Water 500ML. WOW. I am also working sa hotel pero ang tubig is libre kahit gaano kadami ang hingin.. my bayad man ang tubig pero un is kung ung branded talaga na bottled water. 500 ml na summit is 15 pesos lang... So namahalan ako.. ginawa ko nag padeliver nalang ako. Third, Last day.. I ask the FOA if possible for late check out. 1PM lang naman.. Ang sagot lang nya sakin is ... Ay Maam, hindi ko po alam tatanong ko lang po sa Supervisor. But nung time na un is sya palang naak duty so sabi ko babalikan ko nalang sya.. So, Over all.. I think, NEED ng staffs nyo ng training on how to answer queries.complain,concern ng guets.. Okay naman ung hotel nyo sana kaso if ganon ang staffs nyo pumapangit ang Image.

The property is clean but lacks a lot of things which we found during our visit as under: 1. The lady all-in-one staff at the property lacks hospitality skills, she speaks to the guests as if they are doing a favor by giving a room to the guest for the tariff they are charging. 2. The property pictures look beautiful but the reality of the surroundings outside the property is sad. The property is good. The property is far from the city centre and transportation is a bit of a challenge. 3. We booked for a single standard but due to oversight we booked the room with a shared toilet upon reaching the property when we realized our mistake we were told that if we needed an attached toilet then we had to upgrade the room by paying additional Php.300 which we agreed but later we realized that the lower end room had TV but this upgraded room is without TV. 3. The property shows a ”Kitchenette: in all rooms and the pictures on the property listing also show cooking utensils, a kettle, and a microwave but we did not find the cooking utensils and we were told that cooking is not allowed in the rooms and we should not use the microwave oven also too much. refer picture. 4. There is no wardrobe in the room. A small clothes rack is provided which can accommodate only two towels weight and anything more than that will damage the rack itself. There is no luggage storage space as mentioned in the listing. 5. No towel hangers or any kind of racks or hooks in the bathroom for clothes and towels. Refer picture. 6. We were provided a pair of slippers of two different colors and different sizes, refer picture. 7. Listing says 24-hour check-in/out but we were told at the property that check-in/out is at 2 p.m. and left before 12 noon. 8. Last point is that the property is very far from the main city center and there is no proper food & beverage facility around the property at least for 5-6 km radius. I wish to inform the property management to take the above comments in a constructive manner and work on them and make changes to the listing and also look at improving upon the points and not take them otherwise and reply as they have done to many comments here in a very unprofessional manner. I have been a hotelier myself for the past 34 years and our first rule always was ” The guest is always right”. However, Thank you Palines Management for accomodating us and providing us with your available services.

We spent a night here due to a nearby wedding. This was one of the few hotels with 2-bedroom options for our big family (6 in total). The good: great staff, especially front desk breakfast was really good, no bacon but it's not a luxury hotel. location is unbeatable with a supermarket and good selection of restaurants downstairs and across the street less than 5 minutes from sky ranch, good place to take the kids Room is large, plenty of space, beds were firm and quite good. Great view from the balconies looking out to the lake/volcano free parking in front and under the hotel Hotel has fantastic entry and exit points from the main road the meh: - The AC in the master's bedroom was blowing probably 25C air. Staff went up to check and the first one insisted that it was cold. The rest of the unit was doing 19-20C. That room you can immediately tell was NOT. We had to call the front desk again for it to be checked and after 2 more trips they finally figured the AC condenser was broken and it needed a freon recharge. By evening the room was getting cold. For a big repair they did it quite quick so kudos to them still. - The room had a stove and a kitchen but ZERO kitchen utensils. No spoons, forks, plates or even glasses. Not to mention no cooking equipment. What was the stove for? There was a microwave though, and the ref was working well. - There was a TV and a cable box, but no cable service until 9am the morning of our departure. I know this isn't the hotel's fault, but it's worth noting that providers in the area might not be reliable. Service was out for an entire day! Also, only the master's bedroom had a cable box, the living room did not. It was just a TV with no connections whatsoever. - The water pressure of the bathroom bidet is terrible, with no way to adjust - Hotel has free internet but limited to first three devices. So our family of six was half with and half without. The stay wasn't terrible by any means. We'll most likely return here in the future, given the room's size, but we'll probably be better prepared the next time.

Siamo una famiglia di 5 e ci siamo trasferiti nella camera della famiglia Prestige. La camera dispone di 4 letti matrimoniali e la vista perfetta del vulcano lingua. Ci è davvero piacevole la vista lingua. Il personale è molto accogliente e sempre disponibile per aiutare. Abbiamo fatto il picco della stagione, quindi ci ha voluto un po' di tempo per controllare la nostra ingresso (230pm invece di 2pm). La cena nel ristorante Bellissima è buona, abbiamo avuto cena e colazione qui. La piscina è buona con la vista della lingua.Abbiamo provato il bagno e era tutto a posto. Forse offrire un tè di ginger dopo il massaggio può essere un buon supplemento.

✅ we went there via commute, the place is accessible and easy to find. ✅ staff are friendly and attentive ✅ hair dryer by request ✅ we tried the other resto, bella ciao, a bit pricey but at least their food was decent. ❎ very small room. feels like im staying at a motel. i requested for a room with balcony. the balcony was very small and has a view of i dont know how to describe it. ❎ the hotel resto, organico gourmet, is meh . we ate there upon checking in, my bbq tasted ok and tender. but on the other order, meat was very hard. there are items on the menu that were not available. the coffee is just sad. oh God why!? ❎ a father and son was stucked at the elevator when there was a power outage. they have a generator but i didnt feel the sense of urgency to help them get out of the elevator asap. i felt sorry for them esp for the toddler as he seemed traumatized by what happened and he kept on crying ❎ pool was small and not heated (considering it's location) but it was ok. until it got very crowded because it is shared with the tenants from the residential area (some rented it out as guests). i hope you do something about it. may be have a different pool exclusive for hotel guests only. shower area was far from the pool, doesn't have any written directions as to where it was. so some just went straight into the pool without showering first. it was also very slippery, so i suggest you put something on the floor to prevent accidents. the area behind the glass of the pool was very dirty . not enough resting area or tables and chairs where we can put our things. ❎ since there was no towel exclusive for pool use, we had to bring our towel from our room. i called front desk to ask for a new towel since the other one was soaked already because we used it to dry ourselves from the pool. they are charging 50pesos for an extra towel. i mean really? overall, it was a bit expensive hotel but the experience didn't match the price. sorry but i will never go back and will not recommend it to anyone.

Non c'è nessuna attrezzatura intorno. Tuttavia, il servizio in camera è buono per poter risolvere tutto in hotel.