Cassis: hotel a 2 stelle

We had a 2 night stay in early May. The room we were given was at the back of the hotel and was very noisy due to a wine bar situated below the window. On one night they didn’t finish until after 1am. It was necessary to have the window open as the air conditioning was not working. The room decor was strange-partially decorated…new paint on the headboard wall but the doors were very scuffed and needed repainting and the flooring was some form of Lino. The bathroom had also not been touched and was definitely in need of attention. The shower cubical was vey small! However the room was clean and the reception & breakfast area was very nice (good continental breakfast). The location of the hotel improves the rating from 2 to 3 stars!

Il sito web dell'hotel è quello che mi ha fatto scegliere questo posto per un fine settimana per ragazze a Cassis e non è stato deluso. Era proprio così bella come le foto lo ritrattero. Il benvenuto amichevole ed efficiente di Arnaud è stato un piacere. Aveva anche risposto molto con domande prima della nostra arrivo. È un bel posto tranquillo. Il cibo è grande, ci siamo divertiti la cena e il colazione era semplice ma delizioso. Raccomando questo posto intorno a me e sto già pensando di prenotare di nuovo per il mio prossimo Provence di andare via

Il Best Western Hotel di Cassis è situato in una posizione molto vicina alla spiaggia e nel cuore di Cassis. Il personale è anche molto utile e amichevole e poteva fornire prima assistenza dopo che il mio partner aveva ricevuto un piccolo pascolo da camminare in una zona rocciosa nel parco nazionale vicino. Il colazione è stato meraviglioso e abbiamo mangiato fuori sul veranda circondato dalle piante di Jasmin! Grazie e saremo sicuramente tornati.

This summer I had the opportunity to visit this wonderful property. Very well locate, with Parking space (vital in summer, by the way!) beautiful view to the main spot of Cassis, warm pool and a very friendly environment. I definably recommend this hotel for your future vacation in France. Maybe a relax after the Olympic Games?

The room was fine and the pool is very good but takes many steps to get to. I do have two significant complaints. While WiFi is complimentary, it requires a cumbersome login procedure...which is Extremely bothersome as, if you are not constantly using it, the WiFi times you out in a matter of just a few minutes, requiring the tedious login again and again. Also, the parking slots are far too narrow and leave only the barest of room to get out...IF the neighboring cars are also Exactly between the lines. I've never seen narrower slots, and many cars deliberately were ”over the line” so they could get in and out of their doors. But, when the hotel is full, this creates a major problem.

Customer service is the worst I've ever experienced. We paid for 4 nights at two separate suite locations. Half way through our last day, the manager sends us an email. This email basically accuses us of being messy and is threatening us not to leave our hair in the sheets. At first I was confused because we are two women with long hair and sometimes it falls out in the bed. Do you not clean the sheets? Why is this an issue? Why am I being reprimanded for having hair? Why are you telling me while I’m still enjoying my vacation at their suites? And was the €1,000 paycheck not enough to cover cleaning the sheets between guests? We did not use the kitchen, did not use the spa, we did not sit in the living room, we just showered and slept there. It was nearly untouched by the time we left. Im insulted and very upset at this strange accusation and horrible attitude. Should I have been wearing a hairnet during my stay? Ridiculous. Photos attached below at how we left the room. This was the condition of the room when we left, this is what prompted the rude email from management about how my mother and I were messy.

Con il figlio adulto, l'hotel email ha bisogno di due letti singoli, rispondendo. Di conseguenza, ci ha dato un letto grande, il piccolo balcone della stanza è completamente bloccato dall'albero, la stanza è molto piccola La piscina è chiusa alle 3:00 p.m. e deve essere preparata per cena.

If you are going to Provence -don't miss out on a stay at The Address, a Boutique B & B in Cassis . We checked the reviews before we stayed-they were all Five Star & it still exceeded our expectation. It's situation , accomodation & breakfasts are all amazing & if you want a lazy day by the pool it's perfect. Sabine & Eric were great hosts from the moment we arrived-nothing was too much trouble & they made us feel very welcome & at home.