Hotel in zona Sanatan Dharma Mandal & Hindu Community Centre, Cardiff

I wanted to provide some feedback on my recent stay. The room was very hot, and since the air conditioning wasn't working, we were given a fan instead. Additionally, we were not informed about the extra £10 charge per person for a 'spa day' to use the pool, which was confusing as I only wanted a quick swim. It was very disappointing that hotel guests were not allowed even a brief 10-minute pool time. Lastly, the reception desk was quite small, and with three staff members talking over each other, the experience felt chaotic. Thank you for your attention to these matters.

Great location, very clean. Super friendly staff! Breakfast is amazing, they even make a complete English veggie breakfast, including veggie sausages and bacon! Great location, there is a pub, but I never heard anything of it. Very good noise isolated. Be aware there are indeed wandering pallets around, but they are extremely friendly! So is the staff!

I felt very welcomed when entering the hotel and checking in. The room and bed were both relatively large and spacious for two people, as was the shower. My personal observation was that the bathroom could have been a bit cleaner but overall the room and the entire hotel was in very good condition.

Buona esperienza di soggiorno, la stanza è abbastanza grande, il paesaggio è stupendo, la posizione geografica è eccellente, camminare dall'Università di Cardiff 15-20 minuti circa, la colazione è molto buona, l'attrezzatura dell'hotel è ben decorata, il presidente è molto soddisfatto, il prezzo è molto alto, la prossima volta sceglierebbe.

We stayed at the Hilton Cardiff for four days at the end of March 2023. We really enjoyed our stay! The people at reception made us feel very welcomed, and couldn’t have been nicer! ALL of the people who work here were extremely friendly and helpful. We wanted to give a special thank you to Mark, the night manager. He was always cheerful - at the beginning AND at the end of his shift in the morning, which is not easy! He even kindly got us a bucket of ice very early one morning when my wife hurt her knee as she was stepping out of bed and the bed rolled away from her. We spoke to Mark about the incident, and hopefully, by now, they have fixed the “rolling coasters with no brakes on the box springs” problem. Mark was so kind and concerned about her fall that he checked on her twice - right after the incident and even the next day, which was the last day of our stay. The breakfast buffet had an excellent variety of hot and cold food offerings and was maintained to perfection by the attentive and efficient staff! The buffet was hosted by Bassam, who was very personable and interesting to talk with. The executive lounge was lovely, with beverages and a few snacks available throughout the day. There is an evening manager’s reception and some savory finger foods were offered each night. Our room had a stunning view of Cardiff Castle and the castle grounds! We would happily return to Hilton Cardiff, and we thank them for making our stay really memorable and pleasant. As a side note, we took the Cardiff Castle Ghost Tour and highly recommend it! It’s great to be able to tour the castle at night, and the two hosts were full of fun facts and historical information about the beautiful and “over the top” decor of the castle!

Excellent location, close to the castle and Cardiff market with great range of food choice. Comfortable huge bed. Spacious bathroom. Excellent front desk services who has helped me to register loyalty program to get free parking.

Lovely apartment with everything you need for a comfortable stay in Cardiff. Friendly staff and only 5 minutes from the city centre.

Il posto è vicino alla stazione ferroviaria, devo andare, circa 13 minuti, un po'difficile per la famiglia degli anziani.La stanza è pulita e l'apparecchiatura è completa, ma non può essere utilizzata WiFi (non può essere collegata a WiFi), l'esperienza è generalmente.

L'hotel era davvero cibo, l'unica questione che avevo era il trasporto da Newport a Cardiff che non è colpa dell'hotel, ma solo qualcosa da tenere in mente. I trasporti pubblici sono davvero cattivi nei fine settimana

Excellent friendly obliging staff, though the next time we book to stay here we'll be sure to ask to be at the back of the hotel, away from the main road and car park. The room needed airing but it didn't feel right to leave our bedroom window open as we spent the day on Barry Island, before catching an early flight. Didn't eat there due to dietary requirements and they were good enough to put a small something in their fridge to cater for my wife's needs. Convenient bus stops outside the hotel, cabs available as well, though we walked to the airport as it was a nice day and we were early, with little traffic on the Sunday.