Dock House Boutique Hotel and Spa by Newmark

We stayed at The Dock House for 3 nights at the very start of a 21 day holiday commencing in Cape Town. We have a preference for boutique hotels, they are usually quirky and the service excellent and I have to say we were not disappointed. The check in and welcome drink at the neighbouring Queen Victoria was efficient and welcoming and we were shown quickly to our room which was great as it was only mid morning. The room was lovely and spacious, with ample seating to relax, very clean and well presented. The bathroom was huge, with a shower room, separate toilet and bath area with a roll top bath. There was a welcome plate of sweet items presented on the desk, the chocolate brownie square and the Turkish Delight were outstanding and I still think about them! The hotel was fantastically placed for the V&A Waterfront and was in a very safe courtyard area. We had drinks at the Queen Victoria and ate dinner in the other linked hotel, the Victoria and Alfred. Our food there was extremely good. The service in all three properties was outstanding, everyone was very polite and helpful, from the restaurant staff, reception team, bar staff and also the outside team who set up the sun-beds each morning - who waved and called good morning when we were out on the balcony. Breakfast is in a small drawing room which at first looked rather formal, and wasn’t helped by us being the only ones there on our first morning, as we were up early to meet a tour guide, so we felt a little conspicuous! However other guests did arrive after a while and it felt less austere. Plenty of choice on the menu for cooked breakfast as well as pastries, cereal and fruit. The guesthouse manager who looks after everyone (whose name I cannot recall) was very efficient and clearly proud of the facilities, decor and flowers in the room which he had done himself. I do agree with a previous reviewer that it was slightly odd to be presented with a bill to sign on our departure day when the breakfast is included in your stay, so essentially this was really just for you to tip-while the service did warrant a tip it didn’t really feel quite right to have a bill handed to you for this purpose. Perhaps the hotel could look at an alternative way to cover this off-perhaps at reception when you check out? Our stay at The Dock House was a wonderful start to our holiday and we were blown away by Cape Town, so much to see and do we couldn’t possibly do it justice in three days, but will certainly be back for more in the future.

What a find!! Staying at The Dock House is an amazing experience. From the minute we checked in everything was perfect. The staff were friendly and our room absolutely wonderful. The décor was tastefully done and fitted the building perfectly. A huge bedroom with seating area along with a luxurious very large bathroom. The seating on our private balcony overlooking the pool and grounds was a lovely spot to soak up the atmosphere of the waterfront which was across the road. An abundance of bars and restaurants along with a shopping centre and also most tours and attractions are a short walk. A G&T by the pool was refreshing after a day of exploring before heading over the way for dinner. Breakfast was offered at The Victoria and Alfred across the road also which we enjoyed one morning but preferred the intimacy of the Breakfast Room at The Dock House and breakfast was great served by Ashleigh who was a joy and who also took care of the fresh floral arrangements on the tables which were gorgeous. We only had 4 nights at this wonderful property so will definitely be back such a great city really needed another week. Thank you to all the staff who made our stay fabulous. We look forward to seeing you on our next visit. Jane and Grant.

We stayed here for 5 nights. A gorgeous little hotel! Great accommodation and fantastic staff. Everything was done with a genuine smile. They couldn’t do enough to make you feel welcome and enhance our stay. We would highly recommend it. David & Maureen Brown

What a beautiful place, perfect position to explore V&A and Cape Town. Rooms amazing, with special rooms, walking distance to dock. A special mention to Ashley who made our stay extra special, his enthusiasm and presentation to make your stay special was exceptional. Attention to detail was perfect and a person who elevates any situation

The hotel is very well placed in the V&A area and is very boutique. The staff were excellent especially Donovan and Ashleigh who looked after us all the time. The room was spacious with a separate bathroom, the bed was very comfortable and the view from the balcony was spectacular.