Hotel vicini a Mural de arte urbana a Campanhã

If possible, I would suggest avoiding this hotel. There were many issues with this stay. Let me attempt to break this down in a structured way: Hotel: This hotel has no Porter, no trolley cart. So if you’re traveling with a family and have bags / need baggage assistance you’re on your own. There are A LOT of mechanical issues at this property. When I went to use the urinal in the lobby the pee quite literally just poured out the bottom of the urinal and straight onto the floor as though the plumbing were not even connected. Yikes! And they admitted that they were aware when I told them they NEED to close that bathroom. The entry way automatic doors were misfiring. Randomly opening and closing. Kind of like an obstacle course. The elevator sensors didn’t work and on 3 occasions tried to eat me or my kids. At one point the elevator door closed so violently that it knocked me backwards and my 2 and 5 year old were left in the elevator by themselves. Thankfully they pressed the correct floor number. Service: As a Lifetime Titanium Elite we’ve grown to appreciate the little things that a property can do to make your stay special. That’s not really in the vocabulary for this place. For starters, we booked 2 rooms because we knew that with 2 kids and 3 adults we needed to have space. Despite reaching out to the hotel and letting them know that we’re a family traveling together they tried to put us on 2 separate floors. Cmon. Also we submitted our Suite Night Rewards which is a voucher that you earn and it entitles you to a suite upgrade if one is available. Not to be confused with just “expecting” an upgrade. Oddly (and against company policy) they redeemed our Reward but then didn’t give us a suite because they claimed that only the room that the person with the status was staying was eligible. Sorry, but that’s not even remotely true. It’s like saying that you can only redeem your points for the room you’re saying in. 🤣 And let’s talk about the little things. Water. Guests with status are entitled to 2 bottles of water per night. I’ve stayed at over 100 properties. Congratulations AC Porto on being 1 in 100 in the worst possible way. They refused to give us water and advised that we could buy it from the mini bar. We were given 1 bottle per room. So 2 total bottles of water for 5 guests. For 1 night. If you have status and you’re reading this, I apologize for making you spit out your coffee. But seriously. It’s bizarre. You have to stay 75 nights per year to earn Titanium status so there’s a lot of revenue being fed to the chain. It’s a bottle of water for fffffs sake. Oh and again, for folks with status, you’ll know that you receive a welcome gift. It’s either points or breakfast. Here at the lovely AC Porto their breakfast is €15 per person, and the Welcome Gift is €10 credit. So in essence they’re giving you 1/3 of breakfast. And that’s only for ONE room. They do not extend that amenity to the second room that we paid for. Room: S

Thank you for giving us such a fantastic experience, your hotel and the views from our room were just outstanding! We loved reading about its history and about its floral theme - thank you. We had outstanding service from all your wonderful staff, even although some of them are still learning they tried their best to be helpful. Special mention goes to Rishi Raj in the Dining room for being so very helpful and efficient, always going out of his way to give us excellent service. Also, Andre in the bar, although still learning his trade, was very friendly and efficient. Tomas and all of the receptionists were constantly helping us and were very friendly. We thank them so much for upgrading us to a beautiful junior suite as we were celebrating our anniversary - so very kind and thoughtful. The girls cleaning our room did so extremely well. We would definitely recommend a stay at this beautiful hotel, being right beside the Douro river - you couldn't get a better position from our room on the 8th floor! The view of the river and sunsets were just spectacular. All I have left to say is thank you so very much to all the wonderful staff at the Pestana Douro for helping us have a wonderful holiday ! Porto is just beautiful and definitely worth a visit 😍

A quirky former paint factory (so they told us) set about 15 minutes walk downhill to the riverside of the beautiful River Douro, with all the cafes, restaurants and port museums. Hotel fairly grand looking and hotel staff all smartly attired. We were upgraded to a lovely suite with window overlooking the Douro. Negative for everyone else that all other rooms had windows facing into the courtyard which seemed a poor design. Buffet breakfast adequate, evening meal adequate.

La posizione geografica dell'hotel è molto buona, la stanza è pulita e luminosa, molto nuova.L'atteggiamento del personale della reception è buono, Porto è molto bello, torna la prossima volta!!L'igiene è molto pulita!

We stayed at this hotel on a bed and breakfast basis for 7 nights. The hotel was modern and clean, staff were very helpful. The room was cleaned daily and products restocked. The location was perfect for us as situated close to motorway. We had a hire car for the week so the hotel car park was great for us. Burger King was next door so handy if wanted a quick coffee day or night. The hotel does have a bar. Breakfast was scrambled eggs, bacon and sausage, alongside a full continental selection. I recommend this hotel, we would certainly stay there again.

Great concept, excellent transport links. Really liked the vibe and local neighbourhood had good places to eat

Situato in periferia vicino al centro di Porto, e idealmente situato per godere della costa atlantica Il personale è eccellente, e ascolta se necessario. E soprattutto parlato più lingue. Le camere sono conformi alle descrizioni e il servizio viene effettuato quotidianamente. Per quanto riguarda il colazione, ci sono per tutti i gusti, zuccheri, salati, diversi tipi di pane, cereali, succo di frutta fresca... brevemente, l’embarras della scelta.

We stayed at this hotel in October 2022. We had room #303. The good : Check-in was fast. The staff at the lobby is great. Friendly and helpful. The room was very clean, there is a mini-fridge and a safe in the room. No carpet. Nice bathroom with good water pressure in the shower, but water temperature varies a lot. The room has a small balcony and big windows that let the light in the room. The bad : Not a real king bed, just two single beds next to each other so it was not a very comfortable arrangement. There are no USB ports available in the room. Wi-Fi was not reliable at all in the room. The TV volume was blocked at 10 (out of 60) so we could not really watch TV because volume was so low. We call the front desk and they sent somebody to check and since there was really a problem he told us that they would have to replace the TV, which could take some time. Since it was already late we simply declined and went to bed! The location of this hotel is not the best. Nothing much around, the neighborhood seems a little sketchy and the view from the room is simply depressing.

Located in Vila Nova de Gaia (Oliveira do Douro), Vinha Boutique Hotel - The Leading Hotels of the World is within a 10-minute drive of Porto Cathedral and Bolhao Market. This luxury hotel is 3.6 mi (5.8 km) from Ribeira Square and 3.7 mi (6 km) from Porto Historic Center.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a steam room, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.Satisfy your appetite at one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 8:00 AM to 10:30 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events. A cruise ship terminal shuttle is provided at no charge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 38 individually decorated guestrooms, featuring minibars and LED televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

Emplacement très proche de l’aéroport. Le parking est top les places sont très larges donc pratique pour décharger les valises. La chambre est spacieuse et le lit très confortable. Le petit point négatif c’est la douche et les toilettes qui sont séparés par des vitres transparentes donc niveau intimité pas top. La personne aux toilettes est visible du lit haha ! Le petit déjeuné est agréable mais pas non plus extraordinaire. Juste le nécessaire sans plus.