A & B Guest House Cambridge Ltd

Recensioni su A & B Guest House Cambridge Ltd

A & B Guest House Cambridge Ltd

124 Tenison Road, Cambridge, CB1 2DP, United KingdomDettagli hotel
A & B Guest House Cambridge Ltd
A & B Guest House Cambridge LtdA & B Guest House Cambridge LtdA & B Guest House Cambridge Ltd
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.2/5
Molto buono
25 recensione
Recensioni verificate
Ubicazione4.2
Strutture e servizi4.2
Servizio4.2
Pulizia4.2
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Tutte le recensioni(25)
Recensioni positive(20)
Recensioni negative(5)
Utente ospite
King-Ensuite-or Twin Room
Soggiorno: ago 2024
Famiglia
1 recensione
5.0/5
Eccezionale
Pubblicata: 20 set 2024
位置方便，房間很温馨
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Utente ospite
Soggiorno: feb 2025
Altro
5.0/5
Eccezionale
Pubblicata: 1 mar 2025
We turned up at this hotel without a booking (my fault entirely). We called the guest house and Inga without hesitation booked us into her last remaining double room. The room was well presented with lovely linen, clean and a small but perfect shower room. There was everything you should need in the room. We met Inga in the morning and she was charming. It’s a 20 min flat walk to the city with lots of places to eat and drink on the way. We went to the six bells pub a short walk from the guest house which is well worth a visit. Thank you Inga for a fabulous stay.
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MrsNik23
Soggiorno: nov 2024
Coppia
1.0/5
Pubblicata: 19 dic 2024
Check in schedule between 14-18 pm we arrived at 13.50 and from Teninson tower where we supposed to stay they send us with a poor message attached on the door , “for check in or any enquirers go to A &B guest house “ ... okay , we went there , and nobody was there to greeting us! We waited more than 40 mins , I have called the lady from the hotel many times
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Risposta dalla struttura: We sincerely apologize for any confusion, but we would like to clarify that there is no hotel or guest house called Tenison Tower in Cambridge. Additionally, we have not had any guests stay at our establishment under that name. To ensure accurate feedback, we kindly request that guests provide their booking confirmation when leaving a review.
Utente ospite
Soggiorno: nov 2024
Altro
1.0/5
Pubblicata: 14 dic 2024
The host is a very greedy woman, super disgusting, charged unfair fees and with rude attitude, normal people would definitely abandon. The host is a very greedy woman, super disgusting, charged unfair fees and with rude attitude, normal people would definitely abandon.
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andylK2060EK
Soggiorno: set 2024
Coppia
3.0/5
Pubblicata: 28 ott 2024
a new property for us. location was good as literally a few minutes from train station. Check in is a little complicated and self service.no staff on premises.room was compact but with all amnenities we needed. bathroom /shower very small.was all ok until we wet to bed and discovered beds are v small and very soft. was woken at 5 am by very loud conversations from other guests as walls are clearly very thin.resulted in a not great nights sleep, so this would put us off returning tbh
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Risposta dalla struttura: Thank you for taking the time to share your feedback about your recent stay. We're glad to hear that you found the location convenient and that the room had all the necessary amenities, despite being compact. We appreciate your comments regarding the check-in process; we aim to provide a seamless self-service experience, but we understand that it may not suit everyone’s preferences. We apologize for the discomfort you experienced with the bed size and firmness, as well as the noise from other guests. We strive to create a comfortable environment for all our guests, and it's unfortunate that this impacted your stay. Your insights about the room size and sound insulation are valuable, and we will take them into consideration as we continue to improve our offerings. If you decide to explore accommodations in the future, we encourage you to look for options that better align with your preferences for space and sound insulation. Thank you again for your feedback, and we wish you the best in your future travels.
Utente ospite
Soggiorno: set 2024
Altro
5.0/5
Eccezionale
Pubblicata: 22 ott 2024
Exceptional service from the staff at Friendly courteous and always willing to help. Made our stay truly enjoyable. Comfortable rooms, great location. Excellent value for money. Co-operative staff. Highly recommended probably best in Cambridge
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Utente ospite
Soggiorno: set 2024
Altro
5.0/5
Eccezionale
Pubblicata: 22 ott 2024
Warm and welcoming staff at they went above and beyond to ensure our comfort friendly helpful and attentive great amenities and clean rooms clean comfortable and friendly staff great value perfect lover cozy atmosphere will definitely return exceptional hospitality
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Utente ospite
Soggiorno: set 2024
Coppia
5.0/5
Eccezionale
Pubblicata: 20 ott 2024
Excellent stay at this guest house Clean cozy rooms friendly staff and great location. Highly recommended The amenities were top-notch and the breakfast was delicious. Perfect value for money. 5/5 stars good staff and highly recommend.
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Utente ospite
Soggiorno: set 2024
Solo
5.0/5
Eccezionale
Pubblicata: 19 ott 2024
Excellent stay at this charming guest house Friendly staff spotless rooms, and delicious breakfast. Comfortable bed and tranquil atmosphere made for a wonderful night's sleep. Highly recommend great value for money 5/5 stars Thank you very much
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thehun01
Soggiorno: ago 2024
Coppia
3.0/5
Pubblicata: 23 set 2024
We stayed at this guest house for a night, as we were in Cambridge for the theatre. It's pretty well located within walking distance of the town centre, and there is a great range of places to eat nearby, should you need, as there's no food served at A & B. Our room was tiny, a smallish bed, a tiny ensuite, overall very cramped. Within the tiny space it did have all that you'd need though and at the price charged only what you'd expect. There seems to be lots of rooms in a pretty confined space,but it works if you understand that system and it's pricing. Check in was simple and well organised but without needing any kind of actual reception staff. Altogether it met our needs well and was a safe, clean and well organised guest house.
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Risposta dalla struttura: Thank you for taking the time to share your experience with us! We're glad to hear that you found our guest house to be clean and well-organized, and that the location suited your needs for your visit to the theatre. We strive to provide a comfortable stay, even in our smaller rooms, and we're pleased that you found everything you needed during your time with us. We appreciate your understanding of the compact nature of our accommodations and the self-service check-in process. It allows us to keep our prices affordable while providing a safe and convenient stay. Thank you again for your feedback, and we hope to welcome you back the next time you visit Cambridge!
Utente ospite
Soggiorno: ago 2024
Altro
4.0/5
Molto buono
Pubblicata: 4 set 2024
My room was quiet, cosy and very clean . The bed was very comfortable . I chose the guest house because it was near to the railway station and the cost was reasonable . However, after I booked the room I recieved info to say that there was a contactless check in , and received a code . I was anxious about his and left a message . To be fair, I had a phone call and was assured that it was easy to do . However, when I arrived at the door I pressed in the code but was denied entry . I tried again twice , but still door would not open . Luckily for me there was a guest just inside . She let me in and I told her the problem . She showed me what to do and it seemed I had missed doing one small thing . It would have been preferable if the info sent to me had included the precise way of gaining entry , step by step.
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Utente ospite
Soggiorno: mag 2024
Altro
5.0/5
Eccezionale
Pubblicata: 8 giu 2024
Very nicely done room, very friendly host. Comfortable beds, and lots of space in our room. Fairly close into the centre in this crowded city, which was important, as was the fact that they have parking (limited spaces only; paid) available in a few spots on a first come first served basis. If you are coming by train, its near the railway station. Nearby down the road there are pubs with food and convenience stores. Very happy to stay again if I was in the area.
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Utente ospite
Soggiorno: set 2023
Coppia
4.0/5
Molto buono
Pubblicata: 15 ott 2023
Best location; walkable from train station, bus or walk to city centre, surrounded by eateries on Mill Road. We had small twin room on ground floor as requested. Perfectly clean and beds very comfortable and cosy. TV and kettle, all you need for small amount of time spent in the room. Will stay again, value for money !! Recommended
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Utente ospite
Soggiorno: giu 2023
Famiglia
1.0/5
Pubblicata: 20 lug 2023
We had to came in midnight and asked for instruction for late checkin. We didn’t get reply on email. I called before the plane and the owner promised to send them to us, but we never got them. I wrote before the flight and asked one more time to send the instruction by text message. Arriving at midnight at Stansted, we received nothing. Our relatives from England also called her without any help. The result is I am with a child at night without any place to stay. I had to pay terrific amount of money for a hotel and taxi and in two days they charged me for the service I never got! And all the communication was that it’s my fault! They just stole my money and I got a big stress. I would never ever recommend this place to anyone to repeat my experience.
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Jet827679
Soggiorno: giu 2023
Famiglia
2.0/5
Pubblicata: 12 lug 2023
Had to cancel reservation for emergency cardiac bypass. They charged my credit card 6 weeks before arrival & when I told them of my medical emergency, 30 days prior to arrival, would not refund any portion of total cost of my stay. With 30 days notice, they could have easily rebooked the room. Not sure why they feel it's necessary to be so grasping and unsympathetic.
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Risposta dalla struttura: "...if you only knew how many funerals, health issues, and other excuses we receive, we often find it difficult to know whom to believe in the end." That is why we to everyone we suggest we advise you to consider taking out insurance to cover the cost of cancellation...