Utente ospite
30 maggio 2022
This was the Mary Prentiss Inn now called the Prentiss. We have stayed at the Mary Prentiss many times in the past and were always pleased with the service, rooms and the morning home made breakfast. Now it has changed and to me not for the better. I was trying to make reservation, and called only to be told that I now have to make reservations on line. Never before did I have to do this. I asked about parking there, which they have under the Inn in the past for free, now it is $ 35 a night. Not free. I asked about the breakfast which now is not available. What a shame. Times have changed for this Inn with the helpful in home reservations, free parking and a great fresh breakfast. Changing times have certainly happened to the Inn and to me not for the better. The person answering the phone refused to answer any questions concerning pricing and room availability. Well guess what with all the other establishments in the area, this establishment will no longer be a choice for me nor will I recommend this place any longer. It's a shame that the new owners do not care about the friendly feeling that should be given to any guest or any persons asking information. Oh just to make myself clear I did not stay nor did I make any reservations as planned, so where you see when did I travel I had to answer it other wise I could not continue.
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