Hotel in zona LA BELLA VERDE GARDEN, Camarines Sur

This is a no frills hotel that gives you value for what you pay for, but what makes it shine and excel beyond its competitors is the quality of service. I was assisted by Junna to change our room after we discovered stains and a shoe print on the covers. Junna went the extra mile and personally inspected the new room we were to be assigned before giving us the new key card. That level of dedication to hygiene and guest comfort by a front office staff member is very rare nowadays. When we went to the cafe that evening for coffee and desserts, we enjoyed marvelous service from Joseph and Lito. They were very warm, and anticipated our every need. Again, that is something that makes this hotel shine. For breakfast, again, we enjoyed great service from Jonathan. There is only one downside. The breakfast area assigned to us was a tiny, humid and warm veranda. The interior designer didn't think to put fans or insect screens in that outdoor area. Jonathan brought in the staff fan from their own area just to try to keep us cool in the tropical heat. Staff initiative is really there, but space planning was lacking. Luckily we had breakfast and checked out early because that veranda would not be a great place to be at when all the other guests show up for breakfast. Their team really made our stay memorable. I hope management has a good talent retention programme because good hotels are a dime a dozen in that region and top service is their only real USP.

Quello che cerco sempre in un hotel è un letto comodo. E questo è un hotel con un letto comodo e molte piumini morbide. Nel lobby si serve una bevanda benvenuta, il tè di ginger freddo è molto fresco e si serve un asciugamano freddo per il vostro riso, e nella stanza hanno anche pane fresco che viene dato ai loro ospiti. Il personale è molto gentile e accogliente, la posizione è anche bella, ci sono molte opzioni da mangiare.

Had great stay in Hotel Facade. Friendly staff, good and quiet location. Only serves chinese food in breakfast. Recommended 👍

Preparetevi a far sì che le vostre aspettative siano distrutte e i vostri standard siano elevati perché l'Hotel Robertson è in una lega di sé. Questo posto non è solo un hotel, è un'oasi di mente disgustosa dove il lusso e l'eleganza fanno un tango senza difetti. Dal momento in cui si mette a piedi, si chiederà se si è accidentalmente sconvolto in un universo parallelo dove la perfezione regna summenzionata. Essi hanno la capacità incantevole di farvi sentire come la persona più importante dell'universo, mentre insensati tende a ogni vostra voglia. Lasciate stare i chiari vittoriani; questi popoli possono predire le vostre esigenze prima di capire che ne avete. E'come se fossero a scuola di ospite di Hogwarts, e si sono laureati con le migliori onorazioni.

It was NOT so clean, as advertised. There was muddied footprints on the bathroom floor. And toilet would not flush. The TV did not have audio. One of the Sogo personnel came to fix the problem. But unfortunately no fix was made. I was booked in Room-104, last 20-Dec-2023.

The hospitality and the smiling staff members are why many travelers make Avenue Plaza Hotel their choice when visiting Naga City. Providing an excellent mixture of comfort, convenience, and practicality, it offers amenities, an ideal place of relaxation, and a haven of tranquility. The location provides a variety of entertainment, including exquisite bars to unwind and decompress from an exhausting day full of fun and exciting activities. Upon arrival at Naga City airport, I was fetched by a hotel staff member. With a smiling face and friendly conversation, I learned about their positive experiences relating to their work involvement and satisfaction while heading to the airport, reflecting their longevity and loyalty to the organization. When I arrived at the hotel's lobby, I was greeted by the hotel's staff, including the convivial security guard, who ensured the incoming guest was shaded with an umbrella. With some refreshments offered by the concierge and the on-duty managers, Mr. Dennis Serrano and Mr. Galang, thank you for making my six days stay so memorable and extraordinary. I was assisted by Miss Ariane swiftly in processing the accommodation and the different services the hotel can offer to their customers. While staying at Avenue Plaza Hotel, guests can access a 24-hour front desk, a concierge, and baggage storage. You can also enjoy a fitness center and complimentary breakfast. I am so grateful for meeting the hotel's staff members and extending their unwavering hospitality and pure dedication to their work in serving their guests and supporting them in pursuing excellence in assisting their visitors. Kudos to Mr. Sy, Rodel, Nel, et al. for preparing their guests' daily hearty and sumptuous breakfasts. The administrative staff, Jessica and Rosell, assisted us in preparation for the upcoming event of my mother's 80th birthday next year. If I have missed some names, my apology, and I will never forget your genuine service and dedication to serving your customers. Lastly, I will recommend the hotel to anybody I meet and interested in visiting Naga City! It's an accurate sample of excellent hospitality.

During our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.

Abbiamo soggiornato qui con i nostri amici. Usavamo la piscina per appendere che è divertente ma una testa in alto, la loro piscina è 5 ft e sopra. Ci è una piscina per bambini, ma sarebbe bello se la piscina adulta cominciasse almeno 4 ft. Considering Filipinos average height is not above 5ft 🙂