Utente ospite
19 giugno 2024
Unfortunately there are just too many things which let this hotel down for us. It is definitely not a 4 star, more like a 3 star. The location of this hotel is great and it is generally very pretty with nice rooms and good aircon. We also never struggled to get a sun lounger but I think that’s because a lot of people go to the beach / out the hotel in the day because it’s very quiet round the pool, no music or anything which was fine. It is a very family friendly resort, probably not ideal for couples. Key issues we had which did ruin our experience: - no towels, every day there were no towels available until 1/2pm, and given the beds are brown leather they’re too hot to sit on without. So we ended up using the same towels for 5 days….I’ve never experienced this before at any hotel. - the quality and selection of breakfast is poor, it is extremely busy and not the right size for this hotel - whilst we did like that we could order foods and eat it at our beds, the selection was limited and it took over 45 mins every day to get our lunch, we ended up eating lunch out - the spa was never open and the gym doesn’t really have anything in it (3 machines max). It seemed to be quite difficult to find out any information about it. We would say all the staff are super friendly and were really welcoming. We probably wouldn’t stay here again on or if we did we definitely wouldn’t pay for half board.
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