Recensioni su Cairo World Trade Center Hotel & Residences

Risposta dalla struttura: Dear Mr. Alaa, We first would like to thank you for choosing the Cairo World Trade Center Hotel & Residences for your stay in Cairo and thank you for your comments on this website, It is our real pleasure to know that we have met your expectations and we managed to make your recent stay with us an enjoyable one. We will certainly pass on your positive comments to all members of our team, which we know will act as a great motivator. Our guests satisfaction is the ultimate goal for our team and our company, and your feedback it is the energy that drives us forward and help us improve our offerings and exceed our promise. It is always a pleasure to have you at our hotel and all of us are passionate about making your experience enjoyable. Thank you once again and I do hope we will have the opportunity to welcome you back in the near future. Yours sincerely, Ahmed El Salawi General Manager

Risposta dalla struttura: Dear Mr. Giacomo Chiodini, It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself; we are so happy and proud that we succeeded to meet your expectations and we managed to make your recent stay with us an enjoyable one. We will pass on your positive comments to all members of our team, which we know will act as a great motivator. It is always a pleasure to have you at the Residences and all of us are passionate about making his stay with us a true "Home away from Home" experience. Thank you once again and I do hope we will have the opportunity to welcome you back to the Residences in the near future. Yours sincerely, Ahmed El Salawi General Manager

Risposta dalla struttura: Dear Mr. Andrea, We first would like to thank you for choosing the Cairo World Trade Center Hotel &Residences for your accommodation in Cairo and thank you for your valuable comments on this website, we were very concerned to learn that you were dissatisfied with suite condition, kindly accept our apologies for any disappointment caused on this occasion, we greatly appreciate comments made by our valuable guests and constantly strive to achieve the highest quality standards. Focus is being made in the areas you have brought to our attention, and I would like to confirm that your recent experience does not reflect the true value of service quality rendered at our hotel, and I assure you that corrective measures have been taken to prevent these issues from re-occurring in the future. Meanwhile, we trust this unfortunate experience will not prevent you from visiting us again and look forward to welcoming you to the Residences where the whole team will exert every possible effort to make your stay comfortable and enjoyable one. I would like to thank you once again for your feedback, which will definitely help in making things better. Sincerely, Ahmed ElSalawi General Manager

Risposta dalla struttura: Dear Mr. Marcopl, We first would like to thank you for choosing the Cairo World Trade Center Hotel & Residences for your accommodation in Cairo and thank you for your valuable comments on this website, we were delighted to learn that you enjoyed your stay with us. We have noted your comments regarding the suite’s need for refurbishment, and first and foremost, please accept our apologies for any inconvenience caused on this occasion. We would like to assure you that we have already started with the refurbishment of the hotel and we are hopeful that you will experience the renovated suites on your next visit in the near future. Thank you for taking a moment to share your experience. We are pleased to hear you were satisfied with our hotel services. Please accept our sincere apologies for any inconvenience caused. We look forward to welcoming you back again soon at the hotel. Your feedback is a very essential and helpful tool to measure the level of service we extend to our guests, and your positive comments have been noted and communicated to the team who puts our guest on the top of their priorities. Definitely we are glad to have you with us at Cairo World Trade Center Hotel & Residences Yours sincerely, Ahmed El Salawi General Manager

Risposta dalla struttura: Dear Dr. Fady, We first would like to thank you for choosing the Cairo World Trade Center Hotel & Residences for your event in Cairo and thank you for your comments on this website, It is our real pleasure and gratitude to know that we have met your expectations and we managed to make your event with us an enjoyable one. We will certainly pass on your positive comments to all members of our team, which we know will act as a great motivator. Our guests satisfaction is the ultimate goal for our team and our company, and your feedback it is the energy that drives us forward and help us improve our offerings and achieve / exceed our promise. It is always a pleasure to have you at our hotel and all of us are passionate about making your experience enjoyable. Thank you once again and I do hope we will have the opportunity to welcome you back in the near future. Yours sincerely, Ahmed El Salawi General Manager

Risposta dalla struttura: Dear Ms. Fatma, We first would like to thank you for choosing the Cairo World Trade Center Hotel & Residences for your event in Cairo and thank you for your comments on this website, It is our real pleasure and gratitude to know that we have met your expectations and we managed to make your recent event with us an enjoyable one. We will certainly pass on your positive comments to all members of our team, which we know will act as a great motivator. Our guests satisfaction is the ultimate goal for our team and our company, and your feedback it is the energy that drives us forward and help us improve our offerings and achieve / exceed our promise. It is always a pleasure to have you at our hotel and all of us are passionate about making your experience enjoyable. Thank you once again and I do hope we will have the opportunity to welcome you back in the near future. Yours sincerely, Ahmed El Salawi General Manager