Cabanatuan: hotel a 2 stelle

La posizione è grande, lungo la strada principale e vicino agli stabilimenti di business.Parcheggio un po 'difficile anche se hai prenotato la tua slot, può ancora essere occupato da altri locatori.

La colazione e il servizio sono terribili. Dicono che sia un buffet, ma le selezioni sono solo tre e la maggior parte dei tempi non ci sono cibo riempimento lasciato richiede più di un'ora nonostante i ricordi. I servizi nel loro Bistro erano il cibo è fatto è così terribile nessuna biancheria da tavola e il tempo, il personale di aspettare sono il tempo, non cooperativo, e impolita

I booked to stay at Top Star hotel in a Queen room for 2 nights during my visit to Cabanatuan. The hotel looked pleasant online and I was looking forward to my stay. I arrived early with my partner for check in. The front desk were obliging however charged 500 pesos for the early check in. When we arrived in the room we were immediately overwhelmed with the smell of damp. On closure inspection black mould was seen on various wall surfaces and on the edges of the carpet. I called reception and the member of staff was very nice and apologetic, she offered to have house keeping show me another room. After inspecting a further 4 rooms I concluded that they were all of similar damp condition. I was then offered a suite which looked and smelled fine.... fine that is until we activated the aircon and the same damp mouldy air was being circulated... I personally have an Allergy to this and so does my partner so after an hour we both began to feel unwell. I wrote an email of complaint and forwarded to reception I requested that I be refunded for the stay and I would move to another hotel. When I attended reception I was advised by the manager that they would only refund for 1 night of my stay which is ridiculous as my reason for cancelling was due to substandard conditions detrimental to our health. I informed the manager that I would then be lodging a complaint with the Department for trade and industry in the Phillipines which she didn't seen all that bothered about. This hotel has serious damp issues that need addressed, so my advice for anyone with asthma or any allergy condition is to avoid this until it is addressed. If a hotel wants to charge as a mid level hotel then it also has to perform at that level. I will continue to pursue my refund as this is in total violation and morally incorrect . On a positive note the housekeeper and receptionist were very nice and professional and the reason for my service low score is purely down to the managements failure to refund.

Welcome to Shiella's Staycation House Cabanatuan, your home away from home in the vibrant city of Bangad, Cabanatuan City, Philippines.Our staycation house is designed to provide you with a comfortable and memorable experience. Each room is equipped with air conditioning and free WiFi, ensuring a cozy and connected stay. Enjoy the convenience of free laundry services and the privacy of a private bathroom.Relax and unwind at our outdoor pool, perfect for a refreshing dip on sunny days. In-room entertainment is provided with a TV, and for those who prefer to cook, our accommodations feature a kitchenette, kitchen, microwave, and kettle for your culinary needs.Adjacent to our property is the Pangatian Shrine, a historical and cultural attraction that offers a glimpse into the local heritage of Cabanatuan City. Explore the serene surroundings and learn about the significance of this landmark during your visit.Experience comfort, convenience, and cultural exploration at Shiella's Staycation House Cabanatuan, where every stay is a delightful journey of discovery.

Super duper confortevole posto per rimanere.Amore l'atmosfera e alsp il super delizioso cibo 🤩🤩🤩