Recensioni su De' Garden Hotel, Butterworth

Risposta dalla struttura: Dear Valued Guest,Thank you so much for your wonderful review! We are absolutely delighted to hear that you had a great stay with us and that you found your room to be very clean, well-maintained, and comfortable.It's especially rewarding to know that you appreciated the nice overall atmosphere and felt safe throughout your stay. We are also thrilled that our staff was friendly and helpful, making your experience even better.Your strong recommendation means a lot to us, and we truly appreciate you highlighting us as a pleasant and secure place to stay in Butterworth, Penang.We look forward to welcoming you back again soon!Warm regards,De Garden Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you for your wonderful review! We're thrilled to hear that our quality always meets your highest standard and that you appreciate our teamwork.Your feedback is truly inspiring, and we look forward to your next visit!Warm Regards,De Garden Hotel

Risposta dalla struttura: Dear Even Tan,Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your comments as they provide valuable insights into our services.We’re glad to hear that your overall experience was satisfactory. However, we sincerely apologize for the inconvenience you encountered regarding the additional night stay. It is our goal to ensure a seamless experience for our guests, and we regret that our communication fell short in this instance, leading to confusion about the late charges.We are also sorry for the inconvenience you faced when accessing your room. Please know that we are addressing these issues with our team to enhance our processes and improve service delivery in the future.Thank you again for your understanding, and we hope to have the opportunity to welcome you back. We strive to provide an improved experience in your future stay.Warm Regards,De Garden Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you for your fantastic review! We're thrilled that you enjoyed our nice and clean environment. It's always our goal to provide a comfortable and pristine experience for our guests, and your feedback truly means a lot.We look forward to seeing you again on your next visit to Penang!Warm Regards,De Garden Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you for your fantastic review! We're so pleased to hear that you enjoyed your big room with a comfortable king bed and appreciated the availability of parking.We're especially delighted to know that our night shift caretaker was very helpful with your self-check-in after midnight. We pride ourselves on providing excellent service around the clock, and it's wonderful to hear that our team member made your late arrival smooth and easy. We'll be sure to pass on your kind words to him.We hope to welcome you back again soon!Warm regards,De Garden Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you so much for your wonderful review! We are absolutely delighted to hear that we are your "go-to hotel whenever you're in town for business" and that you highly recommend us to business travelers. That is truly the highest compliment we could receive.We are also thrilled to hear of your interest in signing up as a corporate partner! We would be more than happy to assist you with the free registration so you can enjoy our corporate rates and more benefits to come. Please feel free to contact our front office team at your convenience, and they will be delighted to assist you.We truly value your continued loyalty and look forward to strengthening our partnership.Warm regards,De Garden Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you for your fantastic review and for being such a loyal guest! We're delighted to hear that after many stays, everything remains as good as before.It's great to know that you appreciate our good air conditioning and excellent shower pressure, which are certainly key to a comfortable stay. We have plenty of available parking, and your advice will be useful to other guests.We always look forward to welcoming you back and are thrilled to consistently meet your expectations.Warm regards,De Garden Hotel

Risposta dalla struttura: Dear Valued Guest,Great to hear! We're pleased you found our price good and enjoyed your time at our hotel.We appreciate your feedback and hope to welcome you back to Butterworth soon!Warm Regards,De Garden Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you for your valuable feedback. We sincerely apologize for the inconvenience and misunderstanding regarding the late checkout charge that led to the deduction of your RM 25 deposit.We're truly glad that we were able to assist you promptly and resolve the issue. We appreciate your kind words recognizing our sincerity and understanding.Your satisfaction is incredibly important to us, and we're pleased that everything was sorted out to your contentment. We hope this incident won't deter you from staying with us again.Sincerely,De Garden Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you for your wonderful review! We're absolutely delighted to hear that you found us to be a perfect hotel with an affordable price, and that you experienced easy access.It's especially rewarding to know that our staff is always ready and helpful. Our team works hard to ensure every guest has a seamless and pleasant experience.We look forward to welcoming you back to Butterworth, Penang again soon!Warm regards,De Garden Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you so much for your fantastic and detailed review! We're absolutely thrilled to hear that you found our hotel clean and comfortable, and that you felt it offered good value for money.We're especially delighted that you appreciated the convenience of the water dispenser/heater in your room – we know these little touches can make a big difference! We also appreciate you noting our prompt response in repairing the blocked sink; our team strives to address any issues quickly to ensure a seamless stay.It's great to know that the proximity to 99 Speedmart and nearby restaurants added to your convenience in Butterworth.Your detailed feedback truly motivates us. We can't wait to welcome you back for another excellent and comfortable stay here!Warm regards,De Garden Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you so much for your wonderful review! We're absolutely thrilled to hear how much you loved the size of your room, our ample parking, the breakfast, and our convenient location here in Butterworth.It genuinely makes our day to know we hit all the right notes for you, and we're especially delighted that you're planning to rebook with us again in May! We can't wait to welcome you back for another fantastic stay.Warm regards,De Garden Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you for your review! We're so glad to hear you had a great first experience with us and enjoyed our self-check-in process.It's wonderful to know you found your stay to be great here! We aim to make every guest's visit smooth and comfortable.We hope to welcome you back to Butterworth, Penang again soon!Warm regards,De Garden Hotel