Upground Residence Apartments

Deludente Aria condizionata solo nel soggiorno e non riusciva nemmeno a rendere fredda quella parte Il materasso nella seconda camera doppia era terribile, materasso a spirale di metallo che puoi sentire ogni bobina Appartamento per 6 persone ma solo 4 possono mangiare contemporaneamente - tavolo da pranzo 1x1m Attrezzatura molto semplice Piccola televisione Nessun posto dove appendere l'asciugamano, mettere lo spazzolino da denti o la carta igienica nella piccola doccia (???)

It's a good place to stay with high-quality buildings. The site includes a supermarket and various restaurants. It is pretty close to the M2 metro line. However, as a person who stays for a long time, I can say that I have been facing a chronic gas outage for about a year.

Disgusting, I would never stay here again or advise anyone else to stay here. The rooms were barely clean, there was so much noise in the surrounding area both day and night, the bed was super uncomfortable and they advertise having both a gym and a pool (pretty much the only reason I booked this place) - and they have neither of those things

The apartment looked very nice the location was nice, i would stay there again

Great place I will probably be booking again

Big apartment. Clean. Many shops and restaurants on the first floor.

I have three major issues with this stay: 1) False Advertising--they state on ********** that there is a pool and gym as part of the stay but the gym and pool are a SEPARATE business and outside of the building. I even scoured the website under fees and fine print to see if there was a charge for them and none were stated. I even read the reviews for information and there wasn't any. I have no problems paying for additional amenities IF IT WERE STATED as so, instead of giving the false impression that all this was included. 2) Disorganized-- They emailed me before my check in and I told them I would check in around 3 pm. They replied with a form email with a number I should call 30 minutes before arriving at the accommodation. From the airport I called several times over the course of 30 minutes only to be told I need to call another number before that employee only works after 6pm. When I emailed them of my complaint about the false advertising of the pool there was no response. They would prefer to not deal with the issue and let it disappear on it's own. 3) Broken items-- The heating wasn't working in the bedroom and thus was cold at night during sleep. The power outlet the kettle in the kitchen uses shorts out the electricity in the whole apartment. We called them and they came to fix it only to verify that it's a known issue in that apartment yet they have done nothing about it. The bed was warped and sunken, made for a horrible sleep.

The apartment is nice and cozy but definitely needs some update and toiletteries

slippers, kitchen paper towels, shower gel or shampoo were welcome.