Hotel Cavalier

Absolutely disgraceful, Dirty, no service, no connection, Visa not accepted.... Opens at 14:00, no reception, only a school desk in the corridor!! Tried to pay with my card, aborted 3 times, connectivity error.... So I book another hotel, 10 minutes later the so called manager calls from Holland stating that they've taken the Money from my account without my authorisation due to no show.. Stay clear of this Hotel folks, enjoy Bruges but stay clear of Hotel Cavalier

Pros: the beds are clean and the location is excellent. Cons: We were told we had to pay the tax in cash and it couldn't be paid with a credit card. When we asked around, we were told that is very suspicious and not correct. Since we weren't offered a receipt, I believe we were charged twice for the tax. Regardless, we should not have been told to give him cash only for the tax. Also, there is no breakfast anymore, despite what the website says. They need to update their website.

Horrible, don’t stay here. 1st we arrived and the door to the hotel is locked, they knew we were coming we might have been 15mins late. No note, nothing. We happened to go to hotel across the street were a man said oh yes I have the key. They made us go take out cash for some additional tax charge. . The room was dirty, the rug awful. When I went to take toilet paper the entire holder fell from the wall to the floor. We were two couples and the made us pay with only one credit card for both rooms. Charged us $200 for a room for 3. Rediculous outside the door the maximum charge for 3 is $125.00 no one to discuss with. No one ever there. They give you key to the front door and you drop it off in a box when you leave. Worse hotel I have ever been in. Very dirty rug, bathroom had mold.

Worst hotel i have ever experience. At the arrival we have to pay our stay in cash. Which we dont have cash nowadays so the staff pointed on us the nearest ATM machine to get the cash. But before went to the ATM i ask if i can use their toilet and they have no toilet for the guest. During the payment we were asking for the recipient but there are no invoice for that . They just write it down in a flyer with no VAT or anything in there. The room was too hot and too dirty. The sink doesnt work properly because it was too fat and dirty which seems never been washed or clean at all. During our stay it was really hot the temperature reach untill 30 degrees celcius so it he room was really hot feels like in the sauna. For 150€ per night without breakfast we can find easily anywhere and room with at least with airco. I will never call this hotel is an hotel. But even worst than Hostel.