Harbour Hotel & Spa Bristol

The room at ground floor is quite old and small. No window and using old door key. No space in the room. The Spa is located in basement with stream room and sauna room. Small swimming pool.

Nice hotel

I was really shocked and disappointed by my stay at this hotel. I had often looked at it and thought how lovely it looked, the room I got certainly was not. The expectation I had based on the photos was a small but functional room with a splash of colour and a window. The reality was a small bland white room that the bed (two singles of differing heights smooshed together) just fits into. There is a tv but i really don't think they make them that small any more, and the robes are small, worn with frayed edges. The bed is situated below a heavily wooden blinded piece of coated glass, you can't see out and air has no danger of getting in! Through the night it doesn't get dark because of the light right outside and it is noisy (from goodness knows what), yet morning comes and you get minimal natural light from the coated windows and thick wooden planks. The drains in the bathroom stink, so you don't have to worry about not getting late check out because you will want to get out as soon as you can. The bathroom itself wouldn't be too bad if it was cleaned, get a bit of mould magic on that grouting! The toiletries are not the white company products pictured on the site but the big reusable bottles of unknown brand caged in, with crusty bits on the output spouts and hairs on the bottles themselves, just vile! As you make your hasty escape in the morning be careful to avoid the room service trays that have been sat on the floor for at least 12 hours. In summary ... not good!

Amenities and location were great. Bed was very comfy too. The room I was in had single glazing and was cold and my room was not serviced on the first day. But, I would stay again.

Terrible stay, the heating/aircon system was so loud all night I could barely sleep. Booked the hotel for 3 nights but checked out after the first due to this. Also, the decor is very old and the room small.

Good hotel in a good location. The Spa was a massive bonus as was the breakfast. Will stay again

On the plus side, great location and comfortable room. On the minus, it was impossible to turn off the heating inside so very hot overnight, and a terrible smell in the corridor outside (this was just one small bit of corridor mostly it smelt ok!). Also we booked through *******, where a lot is made of the 'full service spa' but it is less obvious that an additional charge is payable to use it.. yes it is in the small print (I see now) but in the spirit of transparent pricing perhaps this could be made a bit more visible? Otherwise, a good enough stay at the last-minute rate we paid.. but I wouldn't want to pay much more!

If you stay at this hotel you will need to take ear plugs as you will not get any sleep, The bars and restaurants around the hotel are serviced during the night. That means that between the hours of midnight and 6am you will hear beer barrels being collected/delivered, the nerve jarring sound of of glass bottles being tipped into recyling bins, then emptied again when the council turn up to take them away, and constant refuse collections. Apparently due to limited access restrictions on Corn Street and surrounding roads, these deliveries and collections all take place during the night. It is a shame because the hotel is in a prime location for exploring Bristol and the harbour. The hotel itself is aware of the noise issues but there is nothing they can do about it, Other than install triple glazing, which is unlikely, they can only offer their apologies to guests for the noise pollution.

The ability to get directly down to Spa in flip-flops is a plus. There is a cosy cocktail bar at the back for guests. Good restaurants and a lively market close by. Our room was some 6 meters high, but the layout was a bit odd. The large bathroom was a plus. Sadly A/C was a bit too loud so we had to switch it off for the night. The room had a minibar, hairdryer, safe, flip-flops, kettle, coffee maker, bathrobes, towels, a flask of gin. The bed was super comfortable.