Brisbane Skytower by CLLIX

Recensioni su Brisbane Skytower by CLLIX

Brisbane Skytower by CLLIX

222 Margaret Street, Brisbane, Queensland, 4000, AustraliaDettagli hotel
Brisbane Skytower by CLLIX
Brisbane Skytower by CLLIXBrisbane Skytower by CLLIXBrisbane Skytower by CLLIX
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Corrispondenza del prezzo
1 notte

Recensioni degli ospiti

4.5/5
Ottimo
451 recensione
Recensioni verificate
Ubicazione4.7
Strutture e servizi4.4
Servizio4.3
Pulizia4.5
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Tutte le recensioni(451)
Recensioni positive(437)
Recensioni con foto/video(131)
Vista meravigliosa(103)
Camere ampie(30)
Posizione centrale(28)
Comodo per lo shopping(24)
Ottima cucina(15)
Reception gentilissima(15)
Ideale per famiglie(8)
Camera ben pensata(7)
Recensioni negative(14)
Utente ospite
Appartamento (2 camera/e da letto, con vista sulla città, 2 bagni)
Soggiorno: lug 2023
Famiglia
5 recensione
4.7/5
Fantastico
Pubblicata: 5 ago 2023
La posizione è molto comoda a pochi minuti a piedi da negozi e ristoranti. L'appartamento era pulito e con una splendida vista sul botanic garden e il fiume. La piscina un po' piccola ma piacevole.
Risposta dalla struttura: Hi Guest,Thank you for your positive feedback about your stay with us. We're delighted to hear that you found the location convenient and enjoyed the clean apartment with its great view of the botanic garden and river. It's great to know that you had a pleasant experience at the swimming pool as well.If you have any further comments, suggestions, or if there's anything else you'd like to share, please feel free to let us know. We're here to ensure you have a memorable stay, and we look forward to welcoming you back in the future. Thank you for choosing us as your accommodation.Kind Regards, Julben General Manager
Superwoman_lee
Appartamento con una camera da letto
Soggiorno: dic 2024
Famiglia
8 recensione
1.7/5
Pubblicata: 29 gen 2025
我們雖然book from 1/23-1/27, but we’re arrived 1/24 2am, due to the flight delay and when I booked this hotel, I requested a late check out time, because I knew we will arrive the hotel 1/24 2am, there is why I ask the late check out time on 1/27 2pm. But the reception lady was very rude and keep knocking my door since 10:50am. She even want to break in my room, even though I told her, I was naked without a cloth on. When I was rushed to wear my clothes and get all my 6 luggages out. She didn’t send anyone to help. When I gave her the room key in the reception, she even want to charge AU.$25 for 12pm late check out fee. I asked her, was she going to refund me 1/23 3pm -1/24 2am no use any room service or electricity fee for a half day room rate, should be AU$150. Never book such bad suits, no room services, no cleaning even I stayed 4 days, you have to throw the garbages by yourself and ask for clean towels every day. However, next to this suits hotel, The Weston hotel charged the similar amount. I suggested people to book Westin hotel and get nice hotel services.
Traduci
Risposta dalla struttura: Hi,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the late check-out and the service provided by our team. This is not the level of service we aim to offer, and we will address this matter with the team to ensure it does not happen again. Your comments about room service and amenities are also valuable, and we will review them to improve our offerings. We truly appreciate your input and hope to have the opportunity to welcome you back in the future with an improved experience.Regards,Julben SerranoGeneral Manager
Utente anonimo
Appartamento (2 camera/e da letto, con vista sulla città, 2 bagni)
Soggiorno: nov 2024
Famiglia
2 recensione
4.0/5
Molto buono
Pubblicata: 14 dic 2024
Well maintained. It looks more like just renovated. Water pressure could have been stronger for the shower. Would be better also if k6ing size bedroom has ensuite bathroom, instead of the 2 single beds.
Traduci
Risposta dalla struttura: Hi,Thank you for your feedback! We’re glad you found the property well-maintained. We’ll look into improving the water pressure and will consider your suggestion about the ensuite bathroom for king-size bedrooms. Your input helps us improve—thank you!Regards,Julben SerranoGeneral Manager
Departures
Appartamento (1 camera da letto, con vista sull'orizzonte)
Soggiorno: nov 2024
Solo
8 recensione
4.2/5
Molto buono
Pubblicata: 8 gen 2025
Nice location. Beautiful views. Comfortable stay. Apartment was fairly empty.
Traduci
Risposta dalla struttura: Hi,Thank you for your kind review! We're glad you enjoyed the beautiful views and had a comfortable stay. We appreciate your feedback about the apartment, and we'll definitely look into ways to make it feel more welcoming. We hope to welcome you back soon!Regards,Julben SerranoGeneral Manager
GaryKo
Appartamento (1 camera da letto, con vista sull'orizzonte)
Soggiorno: ott 2024
Coppia
3 recensione
3.0/5
Pubblicata: 15 gen 2025
On the day of our check-in, due to a shortage of beds, the hotel did not provide us with the King bed we had booked and instead gave us a Queen bed. The next day, when we requested a King bed again, they required us to pay a cleaning fee to switch room. The room’s carpet and sofa were covered with many stains! The front desk staff generally lacked professionalism. As our room was on a high floor, there were two nights when it seemed like there was a draft, creating unsettling noises. We requested the apartment to send someone to inspect it, but the hotel informed us that the apartment did not have professional maintenance staff. Not only did he leaves work at 5 PM, but the so-called maintenance personnel was actually a security guard. However, there were some positives, such as being in one of the tallest apartments and having a good location.
Traduci
Risposta dalla struttura: Hi Gary,Thank you for sharing your feedback about your recent stay. We sincerely apologize for the inconvenience you experienced with your room assignment, maintenance, and cleanliness. Please know that we take these matters very seriously and are committed to addressing them to improve the quality of our services. We’re glad to hear that you appreciated the convenient location and the unique experience of staying in one of the tallest apartments. Your comments will help us ensure a better stay for all our guests in the future. We hope you’ll give us another opportunity to provide you with the high standards of service we strive for.Regards,Julben SerranoGeneral Manager
Utente anonimo
Appartamento con una camera da letto
Soggiorno: gen 2025
Lavoro
1 recensione
3.7/5
Pubblicata: 20 feb 2025
Carpets looks worn out. Few nails are coming out near kitchen joining living areas and i need to be careful while walking around.
Traduci
Risposta dalla struttura: Hi,Thank you for your feedback. We appreciate you bringing this to our attention, and we sincerely apologize for any inconvenience. Please know that we are actively addressing these concerns to ensure a safer and more comfortable stay for our guests. We hope to welcome you back for a much-improved experience soon!Regards,Julben SerranoGeneral Manager
Utente ospite
Appartamento con una camera da letto
Soggiorno: dic 2024
Viaggio con amici
3 recensione
4.7/5
Fantastico
Pubblicata: 1 feb 2025
The room was really clean and there was a nice city view from the window. It was a smooth checkout we just needed to put our key in the box which was placed around the reception The reception staff was nice and had a warm smile•̑‧̮•̑ Definitely want to stay again🫰
Traduci
Risposta dalla struttura: Hi,Thank you so much for your kind words! We’re thrilled to hear you enjoyed the clean room, city view, and the smooth checkout experience. Our team will be happy to hear your compliments. We look forward to welcoming you back soon! 😊Regards,Julben SerranoGeneral Manager
Paprotka
Appartamento con una camera da letto
Soggiorno: dic 2024
Famiglia
8 recensione
4.7/5
Fantastico
Pubblicata: 22 gen 2025
It’s a great place to be, super location, close to the restaurants, stores, businesses district, about 10 min walk from the station, friendly people, nice views. Recommend
Traduci
Risposta dalla struttura: Hi Paprotka,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location, the views, and the friendly atmosphere. We truly appreciate your recommendation and look forward to welcoming you back soon!Regards,Julben SerranoGeneral Manager
Utente ospite
Appartamento compatto con due camere da letto e un bagno (3 ospiti)
Soggiorno: dic 2024
Coppia
3 recensione
5.0/5
Eccezionale
Pubblicata: 24 gen 2025
Extremely accomodating for event planner for birthday surprise. Early check in made possible.
Traduci
Risposta dalla struttura: Hi,Thank you for your kind words! We’re thrilled to hear that we could make your birthday surprise special. We’re always happy to accommodate our guests' needs, and it’s wonderful to know you had a great experience. We hope to welcome you again soon!Regards,Julben SerranoGeneral Manager
Utente anonimo
Appartamento (2 camera/e da letto, con vista sull'orizzonte, 1 bagno)
Soggiorno: giu 2024
Famiglia
5 recensione
5.0/5
Eccezionale
Pubblicata: 30 lug 2024
Great location, service, and facility. We will visit again if go to Brisbane.
Traduci
Risposta dalla struttura: Dear Valued Guest,Thank you for your wonderful review and for rating your stay so highly. We are delighted to hear that you enjoyed the location, service, and facilities during your visit.We are thrilled that you would consider staying with us again when you return to Brisbane. Your feedback is greatly appreciated and will be shared with our team.If you have any additional comments or need assistance in the future, please feel free to reach out. We look forward to welcoming you back on your next visit.Kind Regards,Julben SerranoGeneral Manager
Verve
Appartamento (2 camera/e da letto, con vista sull'orizzonte, 2 bagni)
Soggiorno: apr 2024
Famiglia
6 recensione
4.5/5
Ottimo
Pubblicata: 2 giu 2024
Booked 2 bedroom apartment but was given 3 bedrooms instead. King size bed and single bedded rooms have windows, queen size bed without windows. All rooms have air conditioning. Room allocated didnt have a proper dining area, had 3 bar chairs with a small area. Took turns to have our meals. Sofa was great with recliners but too small for family of 4. Bread toaster and all appliances were clean and in order. Short walk to Botanic gardens, Queen Street mall and we were able to walk to South Bank. Free Cityhopper ferries at Riverside Terminal which is within walking distance too. Encountered an usual foggy morning and a fascinating view! Overall a great stay!
Traduci
Risposta dalla struttura: Hi Verve,Thank you for sharing your experience with us. We're glad to hear that you enjoyed your stay overall and appreciated the unexpected upgrade to a 3-bedroom apartment.We apologize for any inconvenience caused by the layout of the apartment, including the dining area and sofa size. Your feedback is valuable to us, and we will take it into consideration as we strive to improve our accommodations.We're pleased to hear that you found our appliances clean and in order, and that you enjoyed the convenient location of our hotel, allowing you to explore nearby attractions such as the Botanic Gardens, Queen Street Mall, and South Bank.It's wonderful that you were able to experience a fascinating view, even on a foggy morning! We're thrilled that you had a great overall stay with us.Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future.Kind Regards, Julben SerranoGeneral Manager
Berg100sg
Appartamento compatto con tre camere da letto e due bagni con vista alta nel cielo (5 ospiti)
Soggiorno: mag 2024
Famiglia
17 recensione
5.0/5
Eccezionale
Pubblicata: 5 giu 2024
Great location and nice apartment. Very modern and stayed on skyrise with great view.
Traduci
Risposta dalla struttura: Hi Berg100sg,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay and appreciated our great location and modern apartment.It's fantastic to know that you had the chance to stay on the skyrise and enjoyed the spectacular view. Your kind words motivate us to continue providing exceptional experiences for our guests.We look forward to welcoming you back in the future.Kind Regards,Julben SerranoGeneral Manager
Utente ospite
Appartamento Compatto con Vista Città a Due Camere e Un Bagno (3 Ospiti)
Soggiorno: mar 2024
Lavoro
9 recensione
5.0/5
Eccezionale
Pubblicata: 27 apr 2024
It’s Amazing view of Brisbane city and south bank from my 73rd floor apartment and swimming pool at 66th floor with steam bath and gym as well as BBQ on same floor.
Traduci
Risposta dalla struttura: Hi, It's wonderful to hear that you're enjoying the amazing views of Brisbane city and South Bank from your 73rd floor apartment! The facilities, including the swimming pool, steam bath, gym, and BBQ area on the 66th floor, sound fantastic and offer a great way to relax and enjoy your stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We want to ensure your stay is nothing short of exceptional!Kind Regards,Julben SerranoGeneral Manager
CHUI CHUI CONNIE
Appartamento (3 camera/e da letto, con vista sull'orizzonte, 2 bagni)
Soggiorno: set 2024
Famiglia
2 recensione
4.5/5
Ottimo
Pubblicata: 13 ott 2024
Very nice apartment with convenient location. One thing to comment is there is no hook both in bedroom and washroom
Traduci
Risposta dalla struttura: Hi,Thank you for your feedback! We're glad you enjoyed the apartment and its location. We appreciate your suggestion about adding hooks and will consider this for future improvements. We hope to welcome you again soon!Regards,Julben SerranoGeneral Manager
TK123
Appartamento (2 camera/e da letto, 1 bagno)
Soggiorno: feb 2025
Famiglia
77 recensione
5.0/5
Eccezionale
Pubblicata: 20 mar 2025
Good location, if it can incl parking will be excellent
Traduci
Risposta dalla struttura: Hi,Thank you for your feedback! We're glad you enjoyed our location. We appreciate your suggestion about parking and will take it into consideration. We hope to welcome you again soon!Regards,Julben SerranoGeneral Manager