Hotel Ascend Collection a Brighton

No Juice at all or Lemonaide all 4 nights. Reserved a room with a Tub . They did not accommodated that request. There was a pill on the floor in our room . The bed was very uncomfortable The pregnant blonde girl at front desk was very rude. Shower head was broken Room not cleaned asked for it to be cleaned . They came in on the 4th night and made bed and took out trash . The same stains were on nightstand ..3 rings from a cup . they left a red bottle of airfreshner or cleaner unlabeled in our room. Alarm went off in middle of the night the front desk yelled at my husband and told him they are dealing with it. I called customer service and Supervisor Melanie offered me 8000 points . I was there not on vacation. I was there because my Dad was dying he died on the last night of our stay...Not being able to sleep in a comfortable bed or partake in the amenities they advertised was very disappointing. We are booking 37 rooms for my Dad's funeral in Rochester and because of Choice dropping the ball we will go elsewhere . There was also a man from France that spoke very little English and he had a reservation however they told him they didn't have a room for him. After 2 hours they used the company card to get him a room at a different hotel .

After being unhappy at another chain location, I switched from my usual brand and joined Radisson Rewards for this booking, with a great rate. Arrived here from ROCHESTER International Airport by LYFT ride, not knowing how long I would be staying, or what to expect, and I was pleasantly surprised. Located in a nice area, on busy Route 31, Monroe Ave , East of the city, but still close to all major attractions, like GeorgeEastman House, Memorial Art Gallery, Highland Park, Rochester Museum and Science Center, by car, also on city bus routes. My comfy accessible room is roomy and restful, with a King bed and roll-in shower, many safety bars in bathroom. There is a window unit for climate control , Microwave and fridge in my room, and a 40 inch flat screen TV that has a sharp picture with premium channels. Room and lobby WIFI works well., except with my Apple phone. Cozy family reading area with adult and children's books and a single computer/printer business center in lobby. I was happy to find a small coin operated laundromat and a tiny gym, with two machines. Amenities include a very good hot and cold breakfast served in lobby, with 24/7 refreshment and coffee/tea bar. Spunkmeyer cookies at desk, a small convenience store for essentials, including frozen entrees. Smoke free premises, however there is an outside seating area, with wooden Adirondack chairs and a fire pit for smokers. Four Electric car charging stations make this a great location for modern savvy travelers who care about the environment. Coffee-Tea stations in room and lobby were well stocked. The diverse cheerful and helpful staff keep all common areas very clean; all of them are very helpful and accommodating . I enjoyed conversing with International guest clientele in several languages, including Japanese tourists. With rewards member rates, its a great deal and price point. Ethnic restaurants and shopping nearby, including Pittsford Plaza and Eastview Mall . I recommend this hotel to all traveler friends in this area, and beyond, including my 50,000. travel chat buddies on Facebook, Yelp, and TripAdvisor, without hesitation. Note : BOOK well in advance; it's a popular spot. They are sold out for this weekend, and the entire LPGA tour coming up soon,

We stayed here for two nights for a local soccer tournament. Very friendly and accommodating staff who were welcoming to the soccer teams. Our room was cleaner than other reviewers mentioned. The rooms are showing a little wear as it's an older property, but we didn't have any complaints about the cleanliness and everything was in working order. The hotel has a large lobby with full bar and ala carte style breakfast. The location was convenient to shopping and restaurants.

Un soggiorno in Hotel on Monroe, BW Signature Collection ti porta nel cuore di Rochester, a 10 minuti di auto da The Strong National Museum of Play e da Main Street Armory. Questo hotel si trova a 5,9 km da Eastman School of Music (scuola di musica) e 6,2 km da Strong Memorial Hospital.Questo hotel per non fumatori ha 2 piani in 1 edificio e tra i servizi offre giochi.Presso questo hotel avrai a disposizione al bar/caffetteria e uno snack bar.Il un parcheggio gratuito è disponibile in loco.Soggiorna in una delle 23 camere della struttura, complete di TV a schermo piatto. Riposati su un comodo letto con materasso a doppio strato e biancheria in cotone egiziano. La connessione Internet via cavo gratuita ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, soffione a pioggia e set di cortesia firmati.