Leggi le recensioni degli ospiti sugli hotel di Hawaii (Big Island)

Waikoloa Beach Marriott Resort & Spa
4.2/5104 Recensioni
Kristy, the pre-arrival ambassador, is the reason our stay was so memorable! She had emailed me prior to our stay to ask if I had any requests. I mentioned my wife and I were celebrating our anniversary. I also mentioned that we were staying 3 nights total. The first 2 nights were under my name and the last night under my wife's name due to a free night award that she had in her Marriott Bonvoy account. I have Platinum elite status and one of the perks is complimentary breakfast for 2 each morning. I asked if she could extend the breakfast benefit to the 3rd night under my wife's name. She had no problem doing that even though Bonvoy rules say the hotel is not required to do that. I had also asked Kristy if we could stay in the same room for all 3 nights. I had been upgraded to a Na Hale wing room for the 2 nights under my name due to Suite Night Awards that I used. Kristy was able to get us to stay in the same upgraded room for the 3rd night under my wife's name for no additional charge. That was really nice. She went above and beyond. At check-in I was surprised that Kristy personally met my wife and I and walked us to our room. She also provided us with some cookies as a gift for our anniversary. She seems to care about her job and is the reason I'm writing this review. The 2nd floor room we had in the Na Hale wing was very nice. The Na Hale wing is a separate small building closer to the ocean with 14 rooms The bathroom was huge with 2 sinks and a LARGE walk in shower. We had a balcony looking at the fish pond and ocean. It was beautiful! Be aware that there is no elevator in the Na Hale wing, but that was not an issue for us. We ate the continental breakfast buffet each morning which was included for being a Platinum Bonvoy member. There was a $12/person upcharge for the full breakfast, but the continental breakfast was more than sufficient. The continental breakfast had fruits, breads, and pastries. It even included hot items such as waffles, pancakes, and one meat. BE AWARE that the breakfast area is outdoors and the birds are not afraid of people. They will fly on your table and eat your food if you aren't careful. Don't leave the table unattended with food on it. The downside to everything is the $30 resort fee. I absolutely hate resort fees and find them to be an easy way for hotels to get extra revenue. It did include a list of things including daily activities and 2 drinks. I knew of the resort fee beforehand, so it was no surprise. Overall a great stay and we would come back. We stayed at the Holiday Inn Express in Kona on our 4th night and it wasn't comparable. The Waikoloa Beach location of the Marriott is much better than being in Kona.

Domande frequenti

  • Come si prenota un hotel su Trip.com?

    Per prenotare un hotel su Trip.com, non devi fare altro che inserire nella pagina la tua destinazione, le date del soggiorno e il numero di ospiti. Dopodiché, dai un'occhiata agli hotel disponibili e seleziona quello che desideri prenotare. Segui le istruzioni, inserisci i dati di pagamento e completa la prenotazione.

  • Come posso usufruire delle offerte di Trip.com?

    Ci sono tanti modi per trovare hotel a prezzi convenienti su Trip.com. Puoi affinare la tua ricerca filtrando gli hotel in base alla fascia di prezzo che preferisci, oppure ordinare i risultati per prezzo per visualizzare prima le opzioni meno costose.

  • Dove trovo le offerte sugli hotel su Trip.com?

    Trip.com offre una vasta scelta di offerte e promozioni sugli hotel tutto l'anno. Le offerte speciali sono disponibili su questa pagina. Inoltre, se fai parte del nostro programma fedeltà, puoi accedere al tuo account e scoprire le tariffe scontate esclusive riportate sulle pagine degli hotel.

  • Come faccio a trovare le tariffe più basse per gli hotel?

    A volte prenotare gli hotel a metà settimana risulta più economico, ma dipende comunque dalla stagione.

  • Quanti hotel ci sono su Trip.com?

    Offriamo più di 5.000.000 di hotel in oltre 230 paesi o aree geografiche. Non hai ancora deciso quale prenotare? Dai un'occhiata al nostro sito e lasciati ispirare!

  • Posso modificare o cancellare la mia prenotazione alberghiera su Trip.com?

    Dipende dal regolamento dell'hotel e dalla data di cancellazione. Consulta la sezione del regolamento relativa all'hotel. Per cancellare o modifcare una prenotazione, accedi al tuo account su Trip.com, vai su "Le mie prenotazioni" e segui le istruzioni.

  • Come faccio a contattare il servizio clienti di Trip.com?

    Il servizio clienti di Trip.com è disponibile 24 ore su 24, 7 giorni su 7. Per contattarlo, vai al Centro Assistenza sulla nostra piattaforma e invia una richiesta. Puoi anche contattarlo tramite telefono o chat, a seconda della tua ubicazione.