Hotel con colazione a Hue

The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment. The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities). The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink! The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally). During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know! The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked. On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”. We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave. The car trip was very pleasant and the driver was very polite and attentive. When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!

⭐️⭐️⭐️⭐️⭐️ Eccezionale soggiorno con ospitalità eccellente ⭐️⭐️⭐️⭐️⭐️ Il mio soggiorno all'hotel Scarlett Boutique, Hue, era assolutamente meraviglioso e superava davvero tutte le aspettative. Dalla mia arrivo, mi sono sentito molto benvenuto da un personale incredibilmente amichevole, professionale e attento, che mi ha fatto sentire a casa immediatamente. L'alloggio era senza spot, elegante e molto confortevole.La stanza era ben progettata con grande attenzione ai dettagli, offrendo un'atmosfera tranquilla e rilassante dopo un lungo giorno di visione. Tutto era ben mantenuto, e il letto era estremamente comodo. Il personale ha fatto il servizio eccezionale e l'ospitalità vera, e ha fatto il suo meglio per aiutare con le modalità di trasporto, le raccomandazioni locali, e ogni richiesta che avevo sempre con un sorriso e sincera gentilezza. La loro utilità mi ha reso il viaggio a Hue tranquillo, senza stress e davvero memorabile. Se stai cercando un hotel con un ottimo alloggio, un servizio eccellente e un personale veramente caldo, consiglio molto Scarlett Boutique Hotel. Con un cuore di gratitudine a tutta l'equipaggio, e un riconoscimento speciale a Ryan e Linda, per la loro ospitalità eccezionale e per la consegna di un soggiorno eccezionale e memorabile.

Personale fantastico e dubbioso per aiutarti in ogni momento. Ti accolgono sempre con un sorriso. Colazione molto buona

Il nostro soggiorno a Hue è stato davvero fantastico, a cominciare dalla posizione imbattibile: basta uscire e si ha letteralmente tutto a portata di mano. La camera stessa è stata un vero punto di forza. Abbiamo adorato le finestre panoramiche e le tende oscuranti erano di altissima qualità, permettendoci di dormire fino a tardi senza essere svegliati dal sole del mattino. La pulizia era impeccabile in ogni dettaglio. Il letto e i cuscini erano decenti e abbastanza comodi, ma ho un suggerimento pratico per la direzione: dovrebbero davvero passare a lenzuola con angoli elasticizzati. Usare lenzuola piatte che si arricciano e si ammassano continuamente durante la notte è semplicemente fastidioso e rovina l'atmosfera altrimenti di lusso della camera. La colazione è stata un vero successo. Il buffet è magnifico, con un'ampia e incredibilmente variegata scelta di deliziose opzioni per iniziare la giornata. L'unica vera nota stonata è stata l'esperienza del check-in. Invece di un'atmosfera calda e accogliente, il personale della reception ci ha subito presentato una rigida lista di ”regole e divieti” con un tono sorprendentemente brusco e quasi scortese. Mancava decisamente quel tocco di ospitalità essenziale. La direzione dovrebbe davvero formare il proprio team sulle procedure di consegna e sul servizio clienti. Ma onestamente, a parte quella strana interazione iniziale, non abbiamo avuto assolutamente nulla di cui lamentarci. È un locale pulitissimo, in un'ottima posizione e con una colazione fantastica.

Having stayed at a Banyan Tree resort in the past, I had high expectations of this resort and I have to say, it did not disappoint me in one bit. Firstly, I have to mention the exceptional service. There is not a single thing the staff are not prepared to do in order to make your stay as comfortable as possible. Being a Muslim traveller, we had some concerns regarding the halal aspect of the menu. But I'm glad to say that the chefs understood the requirements and accommodated us flawlessly. We stayed in the pool beach villa for my daughter's 27th birthday, we booked two side by side. The villa itself was sensational. Getting up in the morning, walking on your own patio to your private pool, a stone throw away from the sandy beach, it's literally heaven on earth. Again, I will go back to the service levels because this is what truly makes Banyan Tree the special brand that it is. Thank you so much for your hospitality and your caring. Special mention to Nhi, Hung and Tan for making it extra special. The only downside is that it's slightly off the beaten track. A night out in Danang is a 2 hour round trip. But we spent the first 5 days of our holiday doing all the exploring and Banyan Tree Lang Co was the perfect wind down before heading home. I highly recommend anyone looking for a luxury escape in Vietnam, pick this place!

This is so far the best ever resort I've had the pleasure to stay at. From exclusive and delicious food, to a delightful Spa, this resort has everything you need or want. The restaurants: Moomba, Rice Bowl, Rice Bar and Saffron, offer a wonderful selection of dishes suitable for lovers of meat and fish, and also suitable for vegans as well. The pool is incredible and has a nice little bar. The staff members are beyond friendly and caring. They remember your names, they always ask about your stay and they pay close attention to all of your needs. Especially, I'd love to mention Hien, who was very kind and caring, Linh, a wonderful lady, making sure we had no issues during the stay, and Trinh, who was a joy to talk to when we visited the golf facility. Overall, it was our second time there and we'd definitely go back!

Abbiamo soggiornato solo una notte a Hue. L'hotel era fantastico, con una piscina molto bella. Camere molto pulite e tempestive e un ottimo colazione. Io consiglio davvero l'hotel. Inoltre, hanno un bel ristorante vicino all'hotel se si cerca buon cibo vietnamita. Punteggio aggiuntivo: Ho dimenticato alcune cose dell'hotel e sono riusciti a mandarle a me da Hue a Da Nang in meno di 24h. Questo non è legato alle strutture dell'hotel, ma apprezzo davvero quello che hanno fatto.

L'hotel è di valore per soldi. La posizione è buona che vicino a un fiume al retro dell'hotel. L'hotel ci offre la camera con una grande finestra con vista sul fiume. Agevolmente trovato per cibo e caffè, tutte le negozi sono a 5-10 minuti a piedi dall'hotel. L'hotel non è situato sulla strada principale, è meno rumore durante la notte. La popolare strada Hue camminare è a soli 10 minuti dall'hotel. Il ristorante popolare è a pochi minuti a piedi dall'hotel. Il personale e amichevole e utile, ci aiutano a prenotare la limo da Hue a Hoi An, e sempre seguire quando la limo arriva tardi all'hotel per raccoglierci. Molto consigliato se si vuole spendere decente per soggiornare ma intende spendere di più per il cibo invece.

The hotel is in a convenient location, about a 20 minutes walk to the old city. Plenty of eateries and shops around. It's also just a 25 minutes drive to the train station (we took the scenic train to Danang). The room was ok and mostly clean, but the bed was very hard and the pillows felt like a sac of potato. The staff were friendly and helpful. The hotel seems to caters mainly to Chinese tour groups. They are very noisy and unruly. The breakfast area felt like a market, the bread and pastries were stale and un-edible, the bacon was hard and dry. Maybe the Asian fare was good, the continental/western fare was terrible. Would not recommend!

We booked rooms for 1 night only, but faced multiple problems. 1. They rent bikes till midnight only! But nobody told us that information. And the next day in the early morning (7.40 am) I got a message from a reception with ”if you keep bikes now we are going to charge you for one more day”. Day before I asked at reception ”should we bring bikes back before chekout” and answer was OK! So remember that you have to bring it till midnight, if you rent for 1 day only. Otherwise they tell you that you rent for more than 1 day! And probably no one is going to say you this information before. 2. I paid all the prices online, but at checkout they asked me to pay by cash... So actually it was kinda annoying, cause we waited for a taxi, but i had to explain that I already paid online. 3. So there were few little mistakes/misunderstandings. For example my friends ordered breakfast while check-in, but tomorrow morning stuff said ”you didn't order breakfast” and stuff like that. Small problems, but it was a lot of them But my room was nice, clean and with a perfect view. The area is quiet and calm, but not much food around, you have to drive/walk for it.