Hotel con colazione a Ponta Delgada

Im afraid to write all this because this place because when we want to go back here, it will get too busy. We travelled with a baby and the hotel provided a high chair and crib which made a huge difference for us. They even upgraded our room. The staff is very responsive and would respond to my queries prior to arriving. They would help me with any questions at the front desk. Bernardo, Joal, and Claudio were excellent help. They had great recommendations for tourist things to do that met the needs of our family. The hotel and apartment were immaculately clean and staff were so friendly and thorough. We enjoyed the continental breakfast everyday. Some people complained in previous reviews its the same items each day but we found there was a new item each day. I also appreciated the consistency because I knew what to eat the next morning. The woman who does the breakfast has a wonderful spread. The fruit, coffee, eggs and everything were fantastic.

The Charming Hotel is a beautifully preserved historic building with a warm, inviting atmosphere. The rooms are comfortable and well-equipped with most of the amenities you’d expect, including a glass bottle of water that is refilled daily. Complimentary coffee is available throughout the day on the ground floor. The staff were exceptionally accommodating—I made use of the luggage storage and was even able to return after checkout to enjoy a coffee and relax on the patio before my departure. Breakfast was well-prepared and a lovely start to the day. One thing to note: access to rooms is only by stairs, so guests with heavy luggage should keep this in mind. Overall, this hotel offers a wonderful experience in a fantastic location. I would gladly stay here again.

Amazing place! All the services were great! Easy to park the car! Good view of the balcony! After a tired in a whole day, I can relaxed side of the swimming pool, even raining on that day, I can swim in the indoor swimming pool! However, the outside swimming pool have to been improve, when I walked down to the swimming, even though I hold the handle to walk down, I slide down, got pain.

Did not like at all. Location is excellent, in the heart of Ponta Delgada. Check-in process is quite embarrassing - self check-in with instructions, sent only 1 hour before check-in after I insisted. Charged for parking, which must be free, as per information on Trip.com, saying “sorry, the information is inaccurate”. The price on their website was twice cheaper than at Trip.com. The room was nice, quite practical with lots of amenities, but some of them were broken. Not that much space, not good with children. Can’t recommend at all, sorry

Location is bang in centre of city centre. You can walk absolutely to the heart of the city. Parking can be nightmare. The street on which the hotel is, is narrow and cobbled. We had a tape on our car the second day coz there was a construction on the building it was parked in front. Quite weird. But nonetheless, everything else is quite ok. There’s a lovely pizza place next doors which we felt was better place to have a meal than the restaurant on the property.

В целом отел хороший, расположение отличное, чтобы добраться до всех достопримечательностей. Парковочных мест достаточно, есть бассейн как внутренний так и на улице. Завтрак был ограниченный, за всю неделю ничего нового из еды не появилось. В комнате: наличие розеток ограничено, расположение неудобное, некоторые из них находятся в нерабочее состоянии. Уборка в номере: убрали в комнате один раз за всю неделю, что очень странно, есть возможность вместо уборки получать ваучеры, что нам было не интересно, так как без ваучера, лочески, персонал должен был убирать в комнате, чего не было сделано. Только после прямого обращения на стойке регистрации и личной просьбе на следующий день мы наконец-то получили новые полотенца и убраную комнату.

L'Hotel Alcides era eccellente! Mi hanno lasciato controllare i bagagli in anticipo gratuitamente, mi hanno lasciato controllare appena la stanza era pronta, e in generale erano molto piacevole e utile. La stanza era pulita e spaziosa, il colazione continentale era fantastico, e la posizione è difficile da battere.

Hotel bien situado , con aparcamiento gratuito para los coches. Dispones de hervidor infusiones y nevera en la habitación. Hay balcón con mesa y sillas.  Baño aceptable con jabón y crema… Sin lujos pero gran desayuno completo y personal amable. Dispone de toallas para llevarte al exterior y no usar las de la ducha.

The hotel is located in a comfortable position, close to the north cost in a small town, just 15/20 minutes drive from Ponta Delgada & the Airport. To my surprise when we arrived there were two type of rooms, suites or bungalows, of course according to the price we paid we were assigned the suite. What surprised me that during the booking process to photos we saw were not the suites, which led us to believe that was going to look different than it actually was. The amenities were limited, there is no safe or fridge in the suites. In the bathroom the paper holder was rusted because it has been positioned under the towel rack. The breakfast included option was fine, but little limited and repetitive, fruits were fresh and good, as well as well various cheese and hams choices. If you can get a cheap price for your stay is overall a good option, but bear in mind that there are some caveats. I would suggest to the hotel to update their images on the platforms and separate clearly the type of rooms available in order to avoid unwanted surprises for the guests.

A little bit far from the sea but near shopping mall with big supermarket. Room and toilet are nice and clean. Free breakfast is a plus with basic bread, ham, cheese, cereal, milk, coffee, hot chocolate and sometimes fruit. Very nice and spacious common room. No kitchen facilities is the only downside provided the expensive food options in Ponta Delgada.