Hotel con colazione a Provincia di Bulacan

"new Smart tv, clean room and sheets, ac is new, personnels are all attentive to requests and queries"

"2nd time here. We checked in on Sunday, April 27, almost 2pm. Around 1:50ish. I went to the front desk. But the two women there didn’t attend to me right away because they were busy with something. That took around probably 3-5 minutes. Then a guy outside the front desk area asked me if I was checking in. I said yes, (obviously) that’s why I was there. He told me to just wait and that they’d call me.  We had a lot of stuff with us since we came all the way from Taguig and DRT. My partner told me to mention that we already had a reservation. So after a few minutes, I approached again. The girl said, “Ay, meron na po pala kayong reservation, ma’am,” and then she took my name. Shouldn’t she have asked me that from the start? Instead of just assuming I was a walk-in and ignoring me at first. It felt like I was the one who should be shy to talk to them because they seemed so busy.  Anyway, fast forward, the key card was sorted and we were heading up. But here’s the worst part: From the elevator all the way to the hallway on the 3rd floor, it reeked of cigarette smoke. The smell was so strong and nauseating. 😣  The room itself was fine. Premium room. Had a TV, the aircon was okay, and there were toiletries. I just wish the front desk staff would be more proactive in asking guests, and I really hope they can make the elevator smell better, no cigarette odor, because it’s really dizzying, especially for nonsmokers. It felt awful."