Hotel con colazione a Nairobi

The hotel supposed to provide free transport to airport and while we checked in we indicated the time required as per the electronic notice board at 4 30am. The front desk told us the schedule shown was not updated. The free transport is only every hour as in either 4 am or 5am. We chose 4 am. The next morning when went to the front desk, the manager in-charged mentioned there was no booking. At the same time, they advised us free transport is only for certain hour. They show us the updated notice. We do not have a choice but to pay for the transport to airport. This is not fair to the guest that we are not informed of the change and the schedule and price charged changed overnight.

算內羅畢很新很豪華的酒店了，酒店安保檢查非常嚴格，進門口會有保安詢問，警犬查防爆，進到大堂還需要把隨身包進行安檢，還有配槍的安保人員。不過完全不用擔心安全問題，純粹是政府要求。酒店的服務員很nice，無論是前台，禮賓部還是餐廳，所有人都很友好，有任何問題都盡力解決。 酒店設施很齊全，有乒乓🏓，飛鏢🎯，健身房，露天游泳池。餐廳的早餐很豐富，咖啡很好喝。 酒店的地理位置不是很中心，附近沒有餐廳，要麼在酒店用餐要麼可以Uber去最近的village market，裏面有吃有買，很方便。

L'ho usato durante un viaggio da solo. Siamo arrivati ​​all'aeroporto internazionale Jomo Kenyatta in Kenya dopo le 19:30 e l'orario del check-in in hotel era già scaduto, ma siamo comunque riusciti a far entrare gli ospiti. Il nostro safari tour era previsto per le 7 del mattino successivo, quindi la nostra permanenza è stata davvero breve, ma il personale mi ha gentilmente spiegato tutto, anche se non sapevo nulla. Ero molto preoccupato per la sicurezza della zona, ma l'autista mi ha addirittura portato a un bancomat lì vicino. La colazione è a buffet e lo chef vi preparerà una frittata. Tutto era delizioso. La camera era semplice, ma i servizi erano molto puliti e avrei voluto restare un po' più a lungo! Se ne avrò l'opportunità, sicuramente mi piacerebbe riutilizzarlo. Grazie mille.

Il servizio è attento e tutti qui risponderanno con entusiasmo alle vostre esigenze. Grazie a Charles per avermi aggiornato il modello di camera gratis. L'esperienza di soggiorno è molto buona. Le finestre di entrambi i lati possono essere vista nel paesaggio della città di Nairobi. Le strutture di lavaggio sono molto sani e puliti, Vivere qui dopo il safari e'la mia scelta più intelligente.

Ho prenotato un soggiorno di 2-night per sabato e domenica mentre aspettavo il mio volo di 1am il lunedì. Ero appena tornato da un safari ed ero estremamente stanco, sperando di riposare. Purtroppo, a partire dalle 4:00 di domenica, c'era un sacco di rumore che proveniva dalla stanza direttamente davanti a me, e sembrava un gruppo che occupava più camere, gridava e si muoveva tra loro. Ho chiamato due volte il lobby, e mentre il ricevitore era gentile e risoluto a contattare il gruppo, il rumore continuava e finalmente mi sono arreso a cercare di dormire. Poi, quella sera, il bastone e la doccia nella mia stanza si fermarono, dovevo chiamare di nuovo per ripararla, e anche dopo che era stata ripristinata, non c'era acqua calda, e avevo una doccia molto fredda. Ciò detto, apprezzo davvero il cibo e l’estetica della proprietà. Gli artefatti africani nelle corse e i soffitti alti hanno fatto sentire il posto molto speciale. Tuttavia, a causa delle disturbi e delle inconvenienti che ho vissuto, non credo che tornerò a meno che non sia necessario.

My stay at Pride Inn Azure was fantastic. The staff were accommodating, friendly, helpful, kind. Everyone smiled and went above and beyond if I had any questions. The room was huge. The bed was so comfortable. I slept like a baby both nights. The breakfast was very tasty, with so many options to choose from. The service was outstanding. The hotel’s décor and furnishings was immaculate. I felt very comfortable here and I highly recommend it. As a solo traveller I felt very safe. The only thing that’s a bit uncomfortable is where the pool is located. You have to walk past the outdoor restaurant seating to go to the pool. I wish the changing rooms lead directly to the pool. I didn’t use the pool for that reason. The gym had great equipment. There was a personal trainer there who helped me achieve a fantastic full body workout. He was brilliant. I love mostly everything about the hotel. I’d love to thank Maryann in particular for her outstanding service. She’s a real gem. But honestly, all the staff were amazing. The hotel is also in a great location - woth shops and malls within a short walking distance. I’ll be back and I’ll tell everyone I know about my experience. Thank you!!

Check in process was smooth and fast. Hotel and restaurant staff are very friendly, kind and flexible. The location is convenient- very close to the airport and city centre. Food is brilliant - we booked half-board and enjoyed both the breakfast and dinner, with variety of food on offer. Some areas of improvement: We asked for a baby cot but what was provided was an old dirty wooden bed with adult linen/ bedding - not appealing at all and lacked that babyish touch - not given some clear thought. It appears as though the hotel isn't ready for families with babies/infants! The management should seriously think of giving facilities an uplift to ensure clients have a peaceful and memorable experience. For example the rubber lining on the refrigerator in our room (we hooked an Executive room! ) was so dirty. The landline phones are old fashioned and some not functional. Also it took too long for the phones to be answered, while in some cases never answered at all, and worse still no follow up call back. There was also this disturbing intermittent noise (sounded like a machine) around the 11th floor that disrupted our sleep at night. These issues and lack of details do not match the star rating of this hotel. A great hotel, but one whose facilities have been neglected! We may come back, just for the friendliness of the staff and the delicious food!

Good location if you want to be fairly central with a few minutes walk to plenty of bars. Uber is very efficient and cheap here if you want to travel out. The staff were very good and the restaurant/bar is 24/7 (I believe). Room was lovely. Overall, although I think Nairobi is a little on the expensive side, this was ok. I tried to book again for after the safari but it was more expensive so i went to the Swiss Belinn instead, which was cheaper and the same standard (a little further away but again, Uber and Bolt are super efficient and cheap here). TIPS FOR FOREIGNERS COMING INTO KENYA: 1. Get your currency outside of Kenya, the exchange rate here, particularly at the airport, is absolutely awful - I found them to be offering upto 35% less than the actual rate. 2. You only really need a small amount of cash here - most places you will visit accept card. 3. DO NOT BUY A TELKOM SIM CARD. It is absolutely useless, even in Nairobi but does not work AT ALL on safari. 4. Uber and Bolt are very good here. 5. If you are doing safari and your trip does not include the national park fees (payable in USD), make sure you get those before arriving - the banks and ATMs here are very unreliable if you want USD. 6. Do not pay extortionate hotel prices for laundry - find a local company who will collect and deliver your laundry for a fraction of the price like Smartfua Laundromat. 7. If you go on Safari, try not to sit on the back of the vehicle - it gets VERY bumpy. Have a great trip!

L'interno del resort era pulito e bello, quindi era un posto dove volevo stare più a lungo. Il personale era amico. Il ristorante dove si svolgeva la performance era anche impressionante.

Il cane è stato inviato all'estero, e ogni giorno il cibo bianco è quasi sospetto che la vita sia viva 😂.Oggi pomeriggio, finalmente mangiava cibo cinese in Kenya, il sapore della verdura era molto autentico. Una volta giù, sembrava tornare a casa, guarire immediatamente!