Servizi principali: Parcheggio, Servizio lavanderia, Ristorante
Buono
89 recensione
7.6/10
1 notte
A partire da 124 CAD
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8.9/10
Molto buono
BBerelRecentemente sono rimasto a Ibis a Gerusalemme e ho avuto un'esperienza eccezionale! L'hotel ha superato le mie aspettative in ogni modo. Le camere erano moderne, pulite e confortevoli, con una vista incredibile della zona circostante. Il personale era amichevole, attento, e andò sopra e oltre per assicurarsi che il mio soggiorno fosse piacevole.
Il servizio clienti eccezionale dell’hotel mi ha reso veramente visibile, ma dal momento in cui sono arrivato, il personale era caldo e accogliente, e mi ha fatto sentire come un ospite prezioso.
Raccomando vivamente ibis a chiunque cercasse un soggiorno confortevole e memorabile a Gerusalemme. Non posso aspettare di tornare!
UUtente ospiteDa ricevimento, salita, alloggio, servizio in camera, cena, ecc.Sono tutti più di cinque stelle, il servizio massimo è di sei stelle, l'unico difetto è la superficie della stanza più fine.
UUtente ospiteIt’s a modern and very sleek beautiful hotel. The employees are nice and helpful. However, the spa and gym are out of the hotel. You need to cross a bridge over the Mamilla Mall to get there but entering back, you need to ring the intercoms. The spa is very good, they give 10% off to hotel guest and the prices are very good once you convert it to dollars. The breakfast is a big buffet and is included in the stay. Overall, I would give the hotel a 4.8 star rating. We had a beautiful view of the old city. The hotel is located in the center of Jerusalem so you can get to places easily.
UUtente ospiteNestled peacefully near the church in a serene area of Jerusalem, St Thomas Guest House offers one of the most delightful accommodations in the ancient city.
You’ll find everything you need close by, all while enjoying a quiet atmosphere perfect for rest—especially ideal for those who appreciate calm and tranquility.
The room is clean, tidy, and functional to meet your needs, its staff are always ready to assist with kindness.
I highly recommend a stay here! 👍
GGreenAlLa posizione era vicino alla vecchia città di Gerusalemme, a piedi dalla porta Jaffa. La struttura stessa è bella all'interno e all'esterno. La piscina è eccezionale e il colazione non lascia nulla da desiderare.
AAleksander(MrUniverse)When I first arrived, I intended to leave a positive review. Unfortunately, I completely changed my mind due to the behavior of one specific member of your breakfast service staff — a young, tall, slim man.
I honestly do not remember ever being treated in such a rude and disrespectful manner in a hotel. His behavior was not just unfriendly; it was openly hostile and completely inappropriate for someone working in customer service.
Each morning, instead of a greeting, guests were met with short, sharp commands. In my case, I was abruptly ordered to state my room number — “Room!” — without any “good morning” or basic courtesy. When I answered “room” without immediately giving the bed number, he snapped back “Bed!” in a raised, aggressive tone, as if I had done something wrong. The way this was communicated felt more like military commands than a conversation with a paying guest.
This kind of interaction instantly destroyed the atmosphere of the morning. Such behavior is unacceptable in hospitality and seriously undermines the entire experience of staying at a hotel. People like this ruin the magic of a holiday.
I had already reported minor issues such as squeaky doors and the lack of a shower floor towel, which caused water to flood the bathroom. These are inconveniences one can tolerate. However, being treated with open rudeness and constant bad mood by staff is not something I am willing to accept.
In my opinion, a person who is permanently grumpy, hostile, and transfers their frustration onto guests should not work in a customer-facing role. Because of this experience, I will actively discourage others from staying at your hotel, and I am certain that I will never return myself.
I am writing this so that you are fully aware of the reason behind my decision and the review I will leave.
UUtente ospiteThe hotel is part of a large complex. While the renovation is not yet fully completed, everything already looks very good. The location is excellent — just 100 meters from the Jaffa Gate. One of the highlights is the rooftop, which offers a beautiful view of the Old City, especially in the evening. The rooms are comfortable and well equipped with everything you need. Breakfast is varied and enjoyable. I would definitely stay here again.
Gerusalemme: qual è la tariffa media degli hotel con Colazione?
Gerusalemme: per gli hotel con Colazione, il prezzo medio nei giorni feriali è pari a 414 CAD, mentre quello nei fine settimana (venerdì e sabato) è di 446 CAD.
Gerusalemme: quali sono gli hotel di lusso con Colazione?
Gerusalemme: quali promozioni sugli hotel con Colazione sono disponibili?
Trip.com offre agli utenti vari sconti e promozioni durante tutto il corso dell'anno. Per scoprire le offerte disponibili, vai alla pagina dedicata su Trip.com.