Hotel Aro Palace

È un albergo vecchio, sicuramente non 5 stelle, al massimo 3 stelle, il prezzo non vale la pena, la posizione è di prim'ordine, il servizio è ok e non c'è acqua gratuita.

The Aro Palace makes for a fantastic old folks home. It’s vast and nothing in it. The artwork is parked on easels from year to year and does nothing for the visitor/ patron experience. Even the piano is soul less and locked. The main lobby area is vast and soul less. I mean having an open office space over reception looks awful. The bar is tiny and could easily be missed forgotten. It’s definitely not a contemporary five star hotel maybe in days gone by? Breakfast buffet starts at 7am to 10.30am and is stone cold by 8am. The cooked options are boring, greasy and the egg options very poor. The entire operation just languishes until everyone disappears. Indeed no good morning smile or welcome to the start of another great day! The bedroom/bathrooms/ furniture need major makeovers. To have a shower involves jumping into a high bath tub! Bathroom space is very tight for 2 persons. The grab handle was loose on wall. Pictures tell a lot! At time of writing this review the pool/spa area was closed for maintenance. It would have been good to know in advance and we could have reserved a different hotel option! The Horizon restaurant on 8th floor offers the potential to see city of Brasov from a height. But the experience ends there. The staff friendly if approached however some require training to engage with the hotel patrons. There are better hotel options available in Brasov and the Aro Palace sadly markets itself on days of a bygone era. Pity because it could be a fantastic 5 star hotel.