Club Wyndham Branson at The Falls

Rudest customer service. I asked for a recommendation for places that we could have coffee and look out at mountains or nature and the woman said "there are tons of places like that here." I asked if she could give me a couple recommendations, and she said "Let me 'google' that for you". I told her I'd already googled it and was struggling to find what I was looking for. I barely finished my sentence before she hung up on me. I haven't even arrived and I'm dreading this place.

We had a 1 bedroom on the 3rd floor. We found the room to be in good shape, and well equipped. The AC unit was powerful and kept the unit cool. We found it convenient to have a washer/dryer right in the unit. The only negative was there was a 2 inch gap between the floor and the connecting door. We were able to see the sunlight shining under the gap. We rolled up a pool towel and put it at the bottom of the door. The other unit was not occupied for most of our stay which was a positive. Our last day/night had a couple move into the other unit. You could hear the TV, their conversations, and their every movement. Resort was located close to the action. We are not sure if we would stay here again due to the noise from the other unit. We would if there was no other options.

Directions will take you to the wrong condos.Check in is off site they gave us the wrong building number so we spent 2 hrs checking in and finding correct building. Floors were dirty and had sticky, Not a quiet place Leaf blower started up @7am

While in Hawaii, we attended a timeshare spiel and got a week in Branson as an award. We ended up at The Falks in a studio unit. The Falls has NO pool or other typical amenities. You gave “access” to these by driving to another nearby Wyndham property. We are staying for a week. No Wifi! Supposedly, it is being worked on. On day five we still have no WiFi, and we understand this problem is routine for The Falls. When we checked in, we were offered a $30 voucher to a restaurant and a free show for attending a timeshare presentation. We have done this all over the U.S. and never experienced the pressure we endured here . They just wouldn’t accept “no” for an answer. We were told at checkin that the presentation to get our award would be a “video to update us on our benefits, update us on changes to RCI, and would take 90 minutes.” Nope!! It was a VERY short video and over two hours of high pressure sales, as we were passed along to THREE different salesmen with each having difficulty accepting “N-O” as an answer. Essentially, we lost a half day of our vacation with what was supposed to have been 90 minutes. We have stayed in Wyndham properties and attended these pitches before and NEVER been through this kind of treatment. The Falls is not where I would stay if visiting again. Don’t listen to the timeshare spiel, as you can get discounted tickets from lots of places if you search the net.

We stayed here for a week at the end of June/beginning of July 2023. This “resort” is like an apartment complex. We had a one-bedroom on the first floor. It was clean and more modern in design. Bed was comfortable. Kids used the sofa bed and didn’t complain about comfort. Unit had a balcony (back side was on a hill) that you could get to from the living room or bedroom. Storage was fair. Refrigerator was clean, over and microwave worked well, as did the dishwasher. There was plenty of paper towels, toilet paper, etc., for our trip. There was also dish soap, a new dish scrubber/sponge, dishwasher soap for 2 loads, and some coffee that lasted my husband a few days. It was an accessible room, which we think resulted in some additional space - especially in the bathroom. Because the room was accessible, it didn’t have cabinets under the kitchen sink or the left side bathroom sink (two sinks in bathroom). Bathroom has a tub with a removable shower seat. Shower also had a handheld “wand” in addition to standard shower head. We also had full size front load washer and dryer vs the compact stackable that the check-in paperwork’s said we would have in the room. Wifi was ok. Had some issues getting logged in on my work computer, but it worked fine for phone and tablets. I just told myself it meant I was supposed to be on vacation. LOL. TVs with cable in living room and bedroom. Pool was clean but nothing special. Enjoyed they had music playing in the background. Bathrooms by pool. Lots of stairs to get to the pool. Check in is at another location, and you can use the amenities there. That location feels more like a resort. Multiple pools (nicer, but busier), game area, movie area, and more. We just used the pools though. There’s also a food truck with pizza and pasta that was really good. We’d stay there again and recommend it to friends. Good location in Branson. Not too far from the “*****” but also pretty quiet.

My significant other booked this for the weekend through Airbnb. The ad said it was a suite and pictures made it look spacious. Also relayed we would have exceptional views. This is a scam. We are laying in a murphy full sized bed. Not the king size they advertised. Our view is a bunch of parked cars and a concrete wall. The room is not even 500 sq ft. It also advertised a private balcony. This is also inaccurate. Our neighbors are waking by our windows as we speak in front of all the cars parked. Spent 600 bucks for no privacy.