Premier Inn Maidstone (Sandling)

Bad weather meant I couldn’t travel home in one go so I stayed here for a night. A bit dated but lovely and clean and some of the nicest staff I have come across in a hotel. Would stay here again especially to explore the river walk I heard mentioned

When passing this hotel on our way back from Maidstone we called in to see if they had a room for that night. Yes they had but would you believe it I was told I had to book it online or it would be more expensive!! Which meant I had to sit in the car park to book and pay for the room on my phone as the WiFi in reception was so weak I couldn't get a signal. That done we booked in and found the hotel must be one of the most basic Premier Inns. It was clean but very worn and dated. Word of warning if you intend to stay there in the winter there is only one panel heater in the room which of course hadn't been switched on so the room was very chilly and took sometime to heat up. No heating at all in the bathroom which isn't too good after a shower. Even though it was a double room only one set of towels had been supplied so had to visit reception again to ask for more. We also paid for the 'meal deal' for the Beefeater restaurant next to the hotel. Food not brilliant at all, very greasy and basic. I asked if they had anything gluten free and was given a plastic folder with pages of allergy information. Being that I didn't have hours to study the complicated breakdown of the food on offer I just had to trust my own decisions. I have stayed in a few Premier Inns and always thought the breakfasts were excellent. This ones layout seemed as though it was a temporary set up in the bar. You couldn't help yourself to coffee or tea etc as the machine was behind the bar. No plates, you were given a plate when visiting the very small buffet for hot food, well I say hot, I found the only thing hot was the plate I was given. Very disappointed and I will not bother to stay there again even though it's a very pretty area.

Pleasant stay at this hotel, we came for a night as we were going to a restaurant close by (Millar and Carter) Room was nice and clean, and the staff were welcoming and friendly. We also had the breakfast in the attached restaurant, was mediocre. Would stay again should we be in Maidstone

Warm friendly welcome on arrival from Rachel - Hotel is functional and in a beautiful location with farm next door for the children , we would definitely stay again. Hotel does look a little bit tired and could do with a refurb, hotel is clean and comfortable with unlimited tea & coffee - Wi-Fi was poor could do with some attention especially for those staying on business !

Stayed here with my wife whilst visiting family in Maidstone and will use this Premier Inn again. Great base location, clean and comfortable with staff on hand 24 hours if we needed anything. One of the older hotels but the location more than makes up for that being on the river

Had a night out with friends and needed somewhere local to stay, this was an ideal location close to the motorway and far enough from the busy town. Lovely stay in the best bed I have ever slept in. Staff very helpful and room was clean only problem was wifi