Hotel in zona Museum of African American History, Boston

Very well-organised. Room is clean, bathroom is clean. Staffs are friendly and I also joined the Harvard walking tour. Free breakfast! I’ll comeback to stay here next time for sure!

Ottimo hotel vicino al centro, perfetto se avete una macchina visto i costi esorbitanti dei parcheggi, non ne hanno uno loro ma si appoggiano al multipiano di fronte all'albergo (che ve lo valida a 25$ al giorno, altrimenti sarebbe 45$) . Veramente centrale, a pochi passi dal Boston Common e dalla partenza del Freedom Trail. I ragazzi alla reception sono tutti giovani e gentili e disponibili, mettono sempre a disposizione acqua, caffè e the. D'altra parte la stanza era veramente minuscola, non c'era praticamente spazio per aprire le valigie se non una alla volta in terra, mentre il bagno aveva una doccia enorme. Ci abbiamo passato una notte sola ma ci ritornerei molto volentieri. Ah, l'edificio accanto è la casa natale di Edgar Allan Poe, ma sarebbe meglio dire ERA visto che hanno abbattuto tutto.

Hotel fantastico, molto pulito, il personale era molto disponibile! Ci tornerei sicuramente.

Mi piacerebbe non avere niente di negativo da dire... ma il personale è estremamente scortese... quando ho parlato con loro mi hanno fatto sentire come se li stessi infastidendo o disturbando. Inoltre avevo prenotato per poter effettuare il check-in da mezzanotte alle 6 del mattino e non mi avrebbero permesso di effettuare il check-in fino a mezzogiorno... (e mi hanno spiegato che avrei dovuto pagare il check-in anticipato, ma non lo avrebbero fatto). mi sentivo come se fingessero di darmi un accordo quando in realtà ho fatto il check-in 12 o prima lì prima e non mi è mai stato addebitato alcun costo. Anche un check out alle 15:00 e avrebbero rinunciato alle h Quella tassa di 50 dollari ma... Questa mattina ho ricevuto una CHIAMATA MOLTO POCO PROFESSIONALE dalla reception. Lei- La donna ha detto e io CITATO ”um ciao, umm...chi sei? Come sei arrivato in quella stanza? E molto altro ancora, umm. Era molto confusa e molto cattiva. Ha dichiarato che mi avrebbe fatto pagare per un'altra giorno perché erano ormai le 15.00.. Io... le ho detto, no signora, ho parlato con qualcuno ieri sera e abbiamo preso questo accordo. Lei... con chi hai parlato? Io... non so chi mi ha fatto il check-in Lei sì, beh, se non esci entro i prossimi 10 minuti. Ti addebiterò se superi i 10 minuti. Io-Ok (ero totalmente confuso dalla sua confusione) e ho detto, ok dammi qualche minuto. Il suo clic... mi ha semplicemente riattaccato perché a quanto pare aveva finito con quello che aveva da dire. Quando ho fatto il check-out, anche loro 3 alla reception erano poco professionali. La peggiore è stata la signora che mi ha effettivamente controllato... il suo comportamento era esattamente quello spiegato, la stavo disturbando. Ha anche preso il telefono e ha chiamato qualcun altro nell'edificio e stava parlando con qualcuno in spagnolo di me e non sa che sono irlandese\messicano e poteva capire il suo discorso... stava parlando di me e di lei. Ha dichiarato che avrei dovuto pagare la penale per il ritardo di $ 50... a chiunque avesse parlato. Era così poco professionale. Poi stamattina a colazione il cibo era freddo e diverse bevande non erano disponibili. Inoltre hanno messo fuori i cereali ma non avevano il latte. A parte il fatto che il cibo era decente e la diffusione era ottima. La nostra camera era bella ma puzzava di fumo di sigaretta. A parte questo. Ci tornerei solo perché è il più conveniente... posizione posizione posizione

The reception staff are sooooooo nice! The room’s quiet, clean and well-decorated! Free, delicious breakfast is served from 6-10am. Love this place! I would totally come again!!!

The hotel is 8 mins walk to the redline, which makes the transportation very convenient to all the main attractions in Bostion. The hotel is old, so the room has a weird smell. However, the reception desk is very friendly. We had our welcome cookies and some nice suggestions for the stay and transportation. There is a market place on the first floor which serves Starbucks coffee and other groceries. All in all, we are satisfied with the stay considering the price.

I travel enough to know what to expect. My stay at this hotel was mixed and while most employees were helpful there were a couple that should probably not be customer facing. I will start by saying my first complaint may be partly my issue. We booked a weeklong stay through JetBlue Paisley for 209 a night. I then decided after to come in a day early and booked directly through the hotel. When I called I mentioned my week booking and asked if the rate for one night added would be the same and was told it would be. My part? I received the confirmation but did not scroll to the bottom where the rate showed to be over 400 for one night. I assumed what I was told would be the rate. Shame on me. When we arrived and was told the rate I explained the situation and was told that they don’t know what we pay 3rd part bookers and that it was impossible no matter what that I was paying 209 a night even with third party. They would not back down form the high rate and arriving at 11PM I was not feeling like arguing. I was told to speak to the manager which I did and was told he’d bring it to the general manager. Almost a week later I still have not heard back. That’s the first part. As we got to the room the card would not open the door so we went back to desk and they re-programmed it. Went back up and still could not get in. Mention of possible broken lock was mentioned so I asked if we could just get another room and was told they were sold out. Building engineer was called and he determined that room was already occupied. Back to the desk again and they were able to magically come up with another room. Off to a good start and it did not get much better after that. At least one elevator of two was down almost the whole time and one morning both were down. The fire alarm went off at 7AM one morning and I assume it was related to broken elevators as there were signs saying to use stairs which were according to signs on second floor alarmed summoning the fire department and of course setting of alarm. A little foresight on hotels part to maybe disable alarm during the elevator outage may have prevented people walking through an alarmed door that they were told to use. We were also told there would be a 100 dollar hold for incidentals such as parking etc. I was fine with that and we exceeded that by about Thursday by about 20 dollars. They then put a 278 dollar hold on my card for a day or two for the remainder. It was only 2 days!!! I am still waiting for them to release that and for an answer as to why such a high hold. I was told the GM would call me and have left messages and still have not heard back almost a week later. The room itself while billed as a suite was small though that was not an issue as we don’t spend much time in there. It was clean and maid service was good. Hope if you stay here it goes better for you than for us. So much for a relaxing vacation.

L'hotel sul decimo piano dell'autostrada non è molto ricco, il servizio è buono, anche se non c'è un microonde, l'allenamento ha acqua calda, l'aria condizionata non c'è nulla di buono, il letto è buono, cioè la larghezza del letto matrimoniale è diversa. Prima di colazione ho scoperto che il letto del bambino è un po'scioccato. La porta dell'hotel è un solo sentiero. Quando passa la luce verde, devi andare in mezzo alla strada per arrivare all'hotel. Non andare sulla strada sinistra, e salire direttamente ad alta velocità.

Hotel muito bem decorado, restaurante muito bom disponível dentro do hotel. Quartos amplos e muito confortáveis. Café da manhã com muitas opções de com atendentes muito simpáticos e prestativos. Recomendo!

We had a great experience at this hotel. There were 4 of us and we stayed one night. We went to see the Stones at Gillette Stadium May 30th. The hotel is really close to 495 and close enough to the stadium. I can't give you a time in minutes to get to Gillette bc the traffic on 495 is horrendous and I think it's like that all the time, not just with a big event. That aside, we got a king suite with a pullout couch. I initially had booked a room with 2 doubles but called the hotel the night before to see if I could get a bigger room. They were completely sold out but I asked about cancelations. I was told I could try calling back by noon the next day and maybe I would get lucky. The woman I spoke with then said she was going to be working anyway when we were supposed to check in, and said she would keep us in mind should a cancelation come in. When we got to the hotel, she had moved us to the larger room and didn't charge us bc of the way the situation worked out. It was awesome of her. All of the front desk people were excellent. The room was very clean, there was a small full size fridge, plenty of room for 4, clean bathroom, comfy king bed. Only negative is the pullout ******. It was maybe a full or queen but the mattress was beat and you could feel the springs/frame through it and the room did have a bit of air freshener type smell but not awful. The breakfast was the usual buffet and was decent. They tended to it regularly (and it was really busy with all the concert-goers staying there.) And the coffee was actually good! I would definitely stay here again. A big thank you to the staff that helped us.