Sonder The Magnolia Apartments Back Bay

Great stay in a lovely location. Highly recommended! Spacious and secure with lovely street views.

The location was perfect for visiting. It’s close to everything: market, shopping, dinning, ect. The area is safe & beautiful. The apartment is clean, but the kitchen has no cooking stoves or cookwares, just microwave. So the term “kitchen” is misleading. Unfortunately, my kid has special diet. We struggled to find things for her to eat not being able to cook. The fridge doesn’t dispense ice or water. The noise can be bothersome for some. And, there's no elevator. Be prepared to lift your belongings up the stairs.

This was in the heart of Back Bay. It was a cool experience to stay right on Newbury street. I had heard people complaining about noise but with some ear plugs it wasn’t a problem at all (they even supply a little white noise machine) but you are in the heart of the city you can’t be complaining about noise! The light in the bedroom was amazing. Our unit was the accessible unit so it had its own elevator! Quick walk to Copley station which is the perfect location on the Green Line cause you can use any train to get downtown and north station.

Pros - Right in the middle of Newbury Street with great shopping and restaurants right at your doorstep. Comfortable bed. Clean apartment. Kitchen well equipped with dishwasher, Washer dryer, microwave. Reliable internet. Spacious interior. Lift access to level 4. Cons - Very noisy at nighttime so difficult to sleep. No table to eat food so eat on bed or in the two lounge chairs on your lap. Needs some sort of bedside tables next to bed. The biggest concern was safety due to the fact that the lift is shared with Shake Shack. On two occasions we pressed the button to go down and when the lift opened there were men literally staring into the kitchen as the lift opens straight into your apartment (there is no door from the lift). On another occasion it appeared to be that a homeless lady had found her way into the lift and seemed surprised when my wife entered. We later saw her on several occasions living rough. There is something not quite right about the set up even though there is a security code to go to floor 4 that’s unique to the guest, it is not without the possibility of others entering which is a little scary. The final con was when we requested an early check-in for 2pm. We received notification at 3.45 that we could checking early. When we went to activate this, Sonder wanted to charge a significant amount for it. We felt this was opportunistic! If the place is ready why not show some good will like everywhere else does!

Close to restaurants, coffee shops, and retail Comfortable, functional, and clean suite. While no reception and consierge on site, they have have a good chat option for questions and lockers to store luggage. Great area with lots of restaurants, coffee shops, and retail. The bedroom had a sound machine and sleep mask in case street noise and light becomes an issue.

This is not a hotel, and I wonder how included with the list of hotels. The code to enter the building did not work and No employee at the property to help. I spent several hours on the street until another tenant came and open for me. The elevator was not working and I had to carry my luggage to the third floor. I had to leave the property 2 days early and of course I did not get any refunds..