Hotel in zona La Città del Vino, Bordeaux

Proprio nel centro storico, l'hotel è nuovissimo e nel complesso è molto buono, tranne che la colazione a buffet a 12 euro è molto semplice e non c'è molta scelta, visto il prezzo è comunque adatto, dopotutto, inflazione. Di notte, ero ancora un po' nervoso mentre camminavo da solo nel vicolo per tornare in albergo. Ma la reception è stata molto irragionevole al momento del check-out e sono andato a fare il check-out un po 'più tardi.L'altra parte ha detto che all'inizio andava bene e ha rilasciato una ricevuta. Quando ho aspettato che arrivasse l'autista Uber per prepararsi a partire, ho detto che avrei addebitato una multa di 10 euro per il check-out posticipato. Non ci sono molti soldi, ma perché non spiegarlo prima di rilasciare una ricevuta per completare la procedura di check-out? Alla fine me ne sono andato in fretta e non volevo più litigare con l'interlocutore. L'hotel è generalmente buono ed economico, ma alcuni membri del personale di servizio sono insoddisfatti.

Perhaps it was because we came in winter, but this hotel did not live up to previous reviews. It was very much a mixed bag across the board. I've rounded down the stars as I'd give this 2.5 if I could, as it's definitely not a 3 star place currently. The Good - Comfy bed, nice linen - Comfort in the room in general - Cleanliness - Eco friendly large bottles of good quality soap shampoo etc - Location for leaving the city for day trips The average - General location - this will be off-putting for some people as it's in housing estates (and not affluent ones), it's about a 16min walk to the tram station, and very narrow roads driving in making it hard to get to (cars parked all along the sides) - Road noise - constant but only an issue if you open the window which we needed to as the room was very warm and air con wasn't cold, tho not surprising as it's winter (I expect it wasn't turned on) - Parking - in a caged/ gated section, wouldn't like to be here at a peak time as it was almost full the two nights we stayed The bad - Breakfast - very disappointing, not much choice at all, no effort put into it, no hot foods. Photos online definitely don't represent what's on offer at least at this time. - In room TV - while a nice TV, no movie channel and no way to connect an external device or log into any of your own services - WiFi - did not work the entire time we were there (this was not the individual hotel's fault but that of IHG and really for such a huge chain inexcusable) - Staff morale - while everyone was friendly, no one did more than was expected to the point that when asking about finding a particular regional dish in the city, we were told ”I have no idea, just ring some of the restaurants” Bordeaux is a lovely city, as is the region as a whole. I can't recommend this hotel unless you need to be in that area particularly or are only passing through for a night. I've stayed in Holiday Inns before and while cosmetically this is one of the newest/ nicest, it left a bitter taste in the mouth. We've been staying in lots of hotels in France so far, and this has been the worst experience, for example the following night at a very old and cheap chain hotel in Biarritz next to the airport, we had an incredible breakfast, zero noise with the window open, and wonderful and helpful service (despite France losing the final).

Una città famosa per il suo vino rosso, ha molto sole tutto l'anno, ma abbiamo appena recuperato la pioggia, nelle parole della gente del posto, siamo persone molto fortunate. Come sempre, l'hotel internazionale a cinque stelle Hilton, ad eccezione della relativamente piccola area della stanza, tutto il resto non ha niente da criticare, non c'è niente di eccezionale e non c'è niente da criticare, è a circa 20 minuti di auto dal Museo del vino. Ci vogliono circa 12 minuti di auto da Piazza della Borsa, la posizione è più comoda, il parcheggio costa 20 euro al giorno.

Questa volta abbiamo trovato la suite abbastanza piccola. Inoltre, quella che ci era stata prenota era sotto tetto e senza ventilatore mentre era fino a 42°C. Il cameriere dell'hotel, molto affascinante e servibile, ha accettato di cambiarci subito, un piano in basso, dotato di un ventilatore. Abbiamo appreso che ci sono altri due siti di questa catena vicino con aria condizionata. Pensare per la prossima volta.

Hotel is very modern, located in middle of industrial estate. Staff are very friendly and helpful but language difficulties exist if you dont speak French. Hotel is best suited to travellers with cars. If you don't have a car, accessing anywhere is difficult. There is very little in immediate vicinity and public transport involves a short walk for bus and a 30 minute walk for train. Both are fairly infrequent. Hotel staff were unable to provide guidance on this. Overall view is that hotel is probably ideal if you're driving and looking for somewhere to rest enroute. It's clean and breakfast is ok, albeit basic. But if you're looking for a base to visit Bordeaux, look for something closer to the city.

Soggiorno molto positivo in questo hotel per la seconda volta. Moderno, pulito, buona colazione, ampio parcheggio, ben insonorizzato... OTTIMO RAPPORTO QUALITÀ PREZZO

Chambre correcte lit confortable mais pas de brosse pour les WC et cabine de douche vraiment très étroite.

Aparthotel alla periferia di Bordeaux a 20 min dal centro in auto , comodo x visitare l'area . Dormito 2 notti . È situato in un'area residenziale dove non vi è nulla ma a 5 min di auto si trovano tutti i servizi. Purtroppo manca aria condizionata che con il caldo di agosto è essenziale ( in realtà non è elencata tra gli ”optional ” dell'hotel e non ci avevo fatto caso all'atto della prenotazione ma da un 3 stelle moderno la davo come un servizio scontato) . L'hotel dota le camere di un ventilatore portatile , noi essendo in 4 che dormivano in letti ed ambienti diversi ne abbiamo chiesto un secondo ( in realtà nell'armadio erano presenti due scatole....) che però ci è stato negato .....a questo punto sono andato in un supermercato e ne ho comprato uno altrimenti con il caldo che c'era io e mia moglie difficilmente saremmo riusciti a dormire....ho anche chiesto un cuscino ( abitualmente dormo con 2 cuscini ) che mi è stato negato anch'esso...pulizia discreta anche se ho chiesto di cambiare la poltrona macchiata che c'era in camera ma anche in questo caso la mia richiesta non è stata esaudita....in definitiva con poco poteva essere molto meglio ( colazione non male, presenza di piscina e palestra , camera spaziosa, presenza di cucina con diversi accessori....) ma il servizio scadente da parte dello staff ha decisamente influito sul giudizio complessivo , metto 3 stelle di incoraggiamento anche se il servizio sarebbe da 1

Situé en zone industrielle, l'hôtel dispose d'un parking gratuit et sécurisé. Accueil de qualité à notre arrivée. La chambre dispose d'un lit de 160, elle est bien agencée, bonne literie. Chauffage suffisant. Belle présentation pour le petit déjeuner coûte 14 euros, il les vaut. Le pain est excellent, les produits de qualité, les gérants sont professionnels et répondent immédiatement aux demandes des clients s'il y en a. Le restaurant n'était pas ouvert ce 3 janvier, nous n'avons pas pu l'essayer mais la carte semble intéressante. Une bonne adresse quand on a une voiture.

So I tend to book the hotels as my husband has picked awful places. I saw the pictures and thought great this looks good, pool for the son and food for us!. You drive past some beautiful chateaus and I thought great I’ve don’t it again!. We took a sharpe right, went down a bumpy road and then we passed a sewage works, I thought this isn’t good my heart dropped. We drove a little further and well the gates were less than perfect. We then pulled up to a tired looking building with a miss mash of other buildings. I was gutted. We entered the lobby after me being in a wheelchair as I’d recently been recovering with a broken ankle. Being wedged in as doors weren’t great and there was a lip. Receptionists were busy chatting about something more interesting than their new guests until another receptionist came along to show us to our room. Knowing I was in a wheelchair obviously she took us so far and said sorry the lift is out of service, can you walk up these stairs, I did with a struggle, my husband dragged the chair up. We walk a while and got to the room. The room was fine, bathroom fine and toilet separate which was good. There was a fridge, safe, trouser press and hairdryer. The bathroom had two robes, towels for two and two pairs of slippers. Unfortunately there was three of us. Fridge had two waters. There was a balcony overlooking the golf course which was nice but still for two. We went to the indoor swimming pool and was told it was 16 and over, my son is 12. Fortunately she let us in. The spa lady was lovely. The pool was fine, the steam room fine sauna was fine but a bit tired. We went looking for the restaurant and eventually found a staff member to show us. It was a bit of a walk from main reception but very close to our room. We the dribbled across disabled parking and an outdoor lift a stone throw from our room. Not once was we told this. We booked the restaurant, unfortunately they don’t really cater for fussy kids but we thought the food was lovely. Staff were really friendly too. If I was local I’d definitely visit the restaurant. The only small thing was there chairs were fraid underneath so looked scruffy. But food was lovely. So room 303 kettle no plug socket near, plug socket not working and lamp with not socket to plug it in. Bathroom the shower knob was broken and came off in hand. I’d say if you like golf it’s fine but I’d not return. It’s definitely not wheelchair friendly. It’s dated and not worth the money. The room was ok but mismatch and dated. The outside and some buildings were awful in appearance.