Château de la Berchère

Dintorni piacevoli. Camera accogliente. Sfortunatamente, non è possibile sedersi in 4 a un tavolo. Nessuna connessione wifi in camera. Receptionist davvero gentile al check-in e al check-out. Vorrei venire di nuovo.

Il soggiorno è stato buono ma una stanza in cima al castello capisco che non c'è l'ascensore ma non c'è l'aria condizionata e con il caldo che abbiamo incontrato facevamo troppo caldo è appena stata comprata è ad un futuro eccezionale dopo alcune migliorie. accoglienza molto piacevole

La camera era un po' angusta. Il bagno molto stretto. Non c'è l'aria condizionata e la temperatura nella stanza era di quasi 30°C. Non ci sono persiane e il sole picchia sulla finestra fino a tarda sera. La sera c'era un barbecue per 20 euro. Non era così château, allego una foto delle salse. Il personale è apparentemente tutto nuovo (2 mesi) Quando abbiamo fatto il check-out, hanno detto che la camera non era stata pagata, anche se la carta di credito era stata addebitata. Il rimborso è ora in sospeso.

Perfect place to stay while travelling further down France. Quiet, peaceful and beautiful building - staff were very accommodating and friendly - having a dog was not an issue. Would recommend!

We spent there two nights and loved the location, also if our room was very close to a secondary road that has some traffic also in the night. It is a 3 star hotel and the room size and interior quality is adequate, despite being tired. The staff is friendly however not always effective in providing normal service level. In the morning after the first night the cleaners abruptly entered the room, without knocking. We told them to come back later (it was appx 10.30 am) but when we came back at night we discovered that the room had not been cleaned at all, with bed and bathroom untouched as we had left them. Also, the light bulb of one of the bed side lamps was not working, hence the first day we arrived we had asked the reception staff to get it changed but this was still not fixed when we left two days later. The place has certainly lot of potential but the management needs to improve beyond friendliness.

Really wanted to enjoy our one-night stay here but found many opportunities. Read on and there's hopefully a light at the end of the tunnel. When you drive up you see what must have been an impressive estate in its prime, and you can see some things need upkeep or repair, like the silo roofs that are collapsing, absence of landscaping around the property or it's former moat, weeds growing out of the well in the back, fake grass around pool, etc. Receptionist was friendly, offering extra towels when I asked about the pool (was too cool for me but some young kids seemed to enjoy it). Empty glasses and bottles at the tables outside the "bar" by the pool. No wifi in rooms (or ours at least), and barely worked in the bar area. We were in #30 in the main building, where we also found a broken window pane in the room, a tiny shower that was hard to move about in, and a slow drain that needs to be unclogged. Our bathroom and a sitting area was reached from a small circular stair that was very creaky. During breakfast the following morning the table top at the table behind us literally toppled off the table legs, with the mom holding it while her kids moved their breakfast to a stable table. Breads, cheeses and especially jams were all great, and the staff worked hard to keep up with the guests who flooded the room at once. When checking out i mentioned our rooms broken window to the receptionist who was sincerely troubled by my finding. As we chatted she mentioned that the property had recently been purchased by new owners who planned considerable reinvestment. I'm hopeful for the Chateau's future, the people who work here who have hearts, and the new owners who (hopefully) have the funding and foresight to realize that you can't shave expenses and upkeep to become profitable. All being said, we did enjoy our stay. Just hard to not note so many opportunities for the new owners and to thank a staff that seems to care but just needs some help.

I stayed there some 5-6 years ago. I liked it and decided to go back. Surrounding is now great (we did not use the pool). It is quiet, nice sitting outside to zip Burgundy wine. Due to the Covid, no breakfast this time. Nice boulangerie just 4 min drive.

Hôtel plus que vieillot, personnel inexpérimenté. A l'issue d'une belle soirée, nous sommes rentré à l'hôtel pour dormir. Quelle ne fût pas notre surprise de trouver porte close à notre arrivée vers 1h du matin. Pas de clé pour ouvrir cette porte, pas de code ou autre issue pour accéder à notre chambre, juste notre clé de chambre 30...nous téléphonons avec insistance, personne ne répond, nous tambourinons à la porte ...Rien !!! Nous commençons à faire le tour de la propriété dans l'espoir d'une autre issue. Dans un dédale de travaux, les escaliers et planchers poussiéreux, nous tombons sur un monsieur endormit dans une vielle remise, surpris par notre présence. Il enfile un survêtement et tout confus nous accompagne à cette fameuse porte d'entrée en nous souhaitant une bonne nuit à 2 heures du matin ! Nous arrivons dans une chambre plus que vieillotte avec SDB à l'étage. Une baignoire à remous nous attend, super !! Mais non, elle ne fonctionne pas, c'est juste une douche car le robinet est cassé. La nuit fût courte vu le peu de temps qui nous reste à dormir, nous descendons au petit déjeuner. Une charmante dame (la cousine du propriétaire) nous demande si nous avons passer une "bonne nuit" : MDR !! Nous lui expliquons notre mésaventure et elle nous rétorque avoir fermée la porte à clé pensant que tout le monde était rentrer....Je lui réponds juste qu'être hôtelier est un métier, que certaines choses sont à revoir dans leur organisation !!...pas de remise sur la chambre, pas d'excuses.....Si vous voulez avoir un souvenir "inoubliable" de votre séjour, c'est l'endroit rêvé !!

Un accueil chaleureux et familial, un cadre de reve, des chambres très belles etc personnalisées : ce lieu offre une paranthèse divine sur la route des vins de Bourgogne ! Merci à Coralie et Laurence pour leur gentillesse, leurs mille attentipsn délicates !