Costa Bitezhan Hotel - All Inclusive

Otelin Denize sıfır olması gerçekten çok güzel öncelikli tercih sebebimiz buydu yemekleri güzel plajı kum güzel oda temizliği biraz zayıf sadece havlu değişimi yapıldı nevresimler değiştirilmedi çok yüksek bir beklentiniz varsa hayal kırıklığına uğrayabilirsiniz otelin potansiyeli belli

Herşey dahil hizmet veren otelde saat 11 den sonra su yok.verilen sularda damacanadan bardakla kendin alıyorsun.ödenen bütün paraya yazık.gitmeyi düşünen varsa asla gitmesin

Arrived with clutter and mess all over the steps into the hotel. Was booked in and taken to our rooms. The route was along a dark badly lit and tired looking corridor. The carpet along the walls was ruffled. At 3pm rooms still had trays with dirty plates and glasses outside them. Entered the room. Furniture very tired, scratched and very old. The bed mattress looked like it was very thin and again tired and worn out. I never sat on it so perhaps it was ok but I never sat on it as it wasn’t inviting in any sense and looked like if I did I would simply get springs sticking in me. Went into the bathroom and there was water all over the floor where the toilet was leaking. The couple we were with had the room next door and had the same experience but worse as there toilet had the previous users no2. Still sat in the pan. We immediately agreed that the hotel in no way lived up to its advertising and there was no way we could stay here and decided to go for a drink somewhere on the front to decide what to do. As we walked through the hotel we walked past the food serving area. Whilst no food was being served at the time we noticed the the hot food serving terrines hadn’t been cleaned with foo splash all over the metal work. We had paid for 4 nights but all agreed we would rather find an alternative place to stay and move even if it meant loosing our money. We found a lovely elf catering alternative that cost each couple a further £300 but rather that than stay in the disgusting surroundings we had arrived at. My recommendation DO NOT EVEN THINK ABOUT STAYING HERE. and in case you are interested, despite our explaining how we felt they refused to refund any money.