Hotel in zona The Plug, Birmingham

There is so much to unpack here when it comes to Selina Birmingham. Never again am I staying at this hellhole of a hotel. For a name like Selina, the hotel sure is nightmarish to stay at. It's shameful that the hotel shares the same name with my non-biological/cosplay partner. There is no breakfast but at least, the bedding, the pillows and the duvet are comfy (but most likely due to the fact that I’m tired) and the wi-fi is decent. Unfortunately, this is where the compliments stop, especially when the dorm rooms are so dark, you have to turn on the flashlight on your phone in order to see. Not to mention, there is no television in the room I was staying in. To make matters worse, the dorm room is cold, coupled with no heating. I honestly don't mind the cold most of the time but the room temperature is too cold for my liking. Speaking of the ground floor, the Korean receptionist told me that I'm not allowed to eat my food at a table at the cafe and told me to climb the stairs all the way to the third floor in order to eat my food. It isn't fair, considering the receptionist with the short, dark hair tends to allow me to eat my food at a table at the cafe during the very early hours of the morning. I eventually lost my patience and yelled at the Korean receptionist. It's rare when I lose my patience. I threatened in a growly voice with, ”I suggest you fill the pot noodle to the top with water unless you want a scathing, negative review to be blasted on the radio for everyone to hear?”. Finally, she got the memo. The rooms, bathrooms and toilets and facilities are unsanitary (for example, there are biscuit crumbs all over the bed sheets. I didn't know until I got out of bed), the entire hotel itself is not accessibility-friendly as if the lack of a lift and the staff not being accommodating towards disabled people such as myself isn’t of any indication, the kitchen and the kitchen equipment on the third floor are dirty, there is no hot water in some of the bathrooms within the dorm rooms, the bathrooms and the dorm rooms are shared (therefore, there is no privacy), the lights keep turning themselves off if you’re idle (I’m more used to turning on and off the lights on my own accord), you need to pay £10 for a padlock which is complicated for disabled people and the list goes on. The toilets, bathrooms, kitchen etc are just as dirty as Badea Faulkner and Olive Allison Brown from the Avanzar House in Middleton, Manchester not cleaning up after themselves. And don’t get me started on the staff being problematic. They aren’t very useful to the point where I had to shout at them due to their language barriers and them not listening to me, let alone understanding me. This is troubling for autistic people like me. Never in all my years have I encountered such frustrating hotel staff members. Compared to the other hotels I've stayed at in the past, the hotel staff in these hotels were never infuriating. If a lack of staff doesn’t tell you the appalling

Great hotel five mins from the bus stop. Staff very helpful. Only issue was stepping into the bath. The glass screen is fixed so you have to step in and get out the end where no ridged service. I would advise if you are small or with shorter legs then for safety ask for a shower or put a towel in the bath to stop you from falling. Housekeeping beware please ensure cups are properly washed.

La posizione è eccellente con la stazione ferroviaria di Moor Street e la stazione ferroviaria di New Street vicino. È vicino ai centri dove c'è un supermercato M&S. Ci sono anche molte opzioni per il cibo. La stanza stessa ha una piccola zona cucina che non ho usato. Ho avuto un soggiorno confortevole e la posizione è abbastanza centrale per andare in giro facilmente.

The location is excellent! Right next to the train station and just on the edge of China Town with tons of bars and club a short walk away. Its just next to the bull ring and a huge city centre for great shopping and food. The building is old with lots of history, character and a bar. Don't expect the same as a brand new hotel with perfect rooms that all look the same.The rooms are a bit higglety pigglety which, for us adds charm. The staff is very nice. Reception is directly in front of the entrance so there is always a careful eye on who is coming and going. The elevator was broken when we were there but I don't think it requires a key card but again it's just in front of the reception deck so they have a clear eye on who gets on the elevator. The room was comfortable, ours was in the back so it was a little dark and the lighting wasn't very bright but I peeked into other rooms and they were nice & sunny. The room was serviced and the coffee & tea was refreshed. Overall the stay was nice, the price was great especially for the super convenient location. We would definitely stay there again

L'hotel è facile da raggiungere e la posizione è eccellente, come si trova su Broad Street, vicino alla Brindley Place, che ospita una vasta gamma di bar e pub. Quindi se si visita Birmingham per avere un bevuto, una notte fuori o un'occasione speciale, questo hotel è perfetto. Inoltre, ci sono parcheggi sul sito dietro l'hotel che è molto conveniente, purtroppo il parcheggio non è scontato per gli ospiti che si fermano all'hotel. Dopo aver aspettato in una piccola coda, abbiamo cercato di entrare alle 14:30 (mezz'ora prima di controllare in “aperture”) ci è stato detto che la stanza non era pronta. Questo non era un problema perché avevano il deposito bagagli disponibili. Possiamo tornare a controllare alle 16:00 e la coda era orribile. Non ho mai visto una coda così grande come questa per controllare un hotel prima. Ci aspettammo 20 minuti fino a che non ci siamo accolti. La stanza era spaziosa, pulita e ben attrezzata. Anche se ci erano tazze di caffè lasciate dietro Le tende sono state ingresse. La camera da letto era molto moderna e aveva una passeggiata in doccia. I letti erano incredibilmente confortevoli e avevano soccette di plug accanto al letto, che è un enorme plus, come non tutti gli hotel hanno questo. Fortunatamente, è stato un processo più rapido di check-out, perché si può solo ponire le chiavi nella casella di check-out espressa. In generale, un comodo soggiorno notturno nel cuore di Birmingham, purtroppo il check-in è stato orribile.

The staff were polite and friendly, the location was great as right near the arena. We were given a disabled room which was large and on the 4th floor as I requested a low floor. However, I had no sleep as net curtains up and blind didn’t pull down. Also, breakfast was fairly chaotic the next morning. You literally have to do everything yourself eg make your own hot drinks, roast your bread. I personally prefer it cooked to order or at least for them to bring you toast and coffee, which is what I’d expect for nearly £150 for the night. Overall, I think it’s overpriced and I would not stay here again!

Molto vicino alla città e comodo per lo shopping. L'addetto alla reception dell'hotel è stato gentile e gentile e ci ha aiutato a ottenere il permesso di parcheggio, perché se parcheggi in questo hotel devi registrarti in anticipo alla reception. Le camere sono piccole ma pulite .

Il personale di check-in è molto bello. Il personale di cena era troppo in fretta perché ci sono troppo ospiti per colazione (IVA era un giorno aperto). Tuttavia, il cibo era bello e amava il marrone. La posizione dell'hotel è perfetta per visitare l'Università di Birmingham e a 10 minuti di cammino dal centro della città.

Staff were very friendly and welcoming. Hotel and facilities were very clean and mostly well kept. The bed was really noisy and creaky but not a major issue. Was slightly annoying to find you had to pay for parking as I didn't see this when booking the hotel but was fairly priced. Would stop again in the future.

Grande valore con servizio amichevole Shame Wi-Fi non funzionava