Hotel in zona Lagoi, Bintan

We were very pleased with our experience at The Sanchaya! Greg and his staff were so hospitable we felt comfortable and at ease from the moment we arrived at the Ferry Terminal. The service and facilities were excellent..from the room service to the dining areas. Movie Choices were so updated and wide. Good quality toiletries and snacks in the room minibar We had a little miscommunication about a service fee and were so grateful that they patiently hear us out and resolved it quickly. Thank you Greg, Nawa, Madon, Wawan, Vivi and all the staff at The Sanchaya for a memorable stay!

This hotel deserves 6/5. The interior is modern, great location, The best services especially mention to Sir Kaleb and all the staff. All the staff greeted and smiled. They allowed us to check in early 11:00 since we came early and late check out 1:00 because our trip will be at 6:35. They attended to our request. They also provide shuttle bus for both arrival and departure. There is also near cafe and a convenience store. We will surely come back here.

The resort is conveniently located very close to the ferry terminal, making it easy to reach. Upon arrival at the terminal, a bus service is provided to bring us directly into the resort,. We were pleasantly surprised to be allowed an earlier check-in at around 12 PM, even though the official check-in time was 3 PM. This thoughtful gesture set the tone for our stay and allowed us to settle in comfortably without any delays. The service at the resort was exceptional. The staff were incredibly friendly, prompt, and went the extra mile to ensure we felt welcomed and well-cared for. Their attention to detail and willingness to assist with anything we needed truly stood out. We stayed in a glamping room that was spacious, clean, and equipped with air conditioning. Despite it being the rainy and windy monsoon season, there were no issues with leaks, and the room remained cozy. However, it’s important to note that the glamping tents are not soundproof. We could hear people talking outside and the sound of the tent shaking during strong winds. Treasure Bay Bintan offers a variety of facilities and activities, and we had an entire day to enjoy everything it had to offer.However due to the rain, we could not do all of the activities and think that visiting during the dry season might be a better option. One of the highlights of our stay was the tent-side BBQ. Unfortunately, due to the rain, we couldn’t BBQ the food ourselves, but the resort accommodated us by preparing the BBQ in the restaurant and serving it to us. The food was delicious, but the portions were quite generous—enough to serve up to three people per two sets(Do take note the minimum order has to be two sets). Overall we are very happy with the service provided to us!

I will definitely visit again.  Everything is superb , delicious food, nice view, kind service . Strongly recommend the kelong restaurant, beautiful sunset and super tasty seafood! just hope the resort improve the wifi connection , the wifi is only working when I sit near the bathroom, if I stand near the window it’s disconnected .

Super servizio caldo, amichevole e professionale! Amore il nostro soggiorno all'Hotel Indigo Bintan! Tutti i membri del personale hanno davvero fatto il passo per assicurarci che ci fosse molto cura. Apprezzo i elevati livelli di cura, a partire dal salotto di attesa esclusivo al terminale Bintan, il trasferimento complimentare di auto BYD all'hotel e da e verso il terminale, il bug di sicurezza viaggia intorno al resort per garantire che Rimarremo asciutti nel tempo piovoso della monsona, nei deliziosi e dolci colazione semi-buffet con opzioni di Ala Carta per i principali corsi preparati su ordine, nelle belle camere decorate e spaziose, Le attività complimentari quotidianamente per mantenere gli ospiti divertenti, ecc. Nella maggior parte dei casi, tutti i servizi ci salutano sempre con sorriso luminoso durante il nostro soggiorno! Spero di tornare a visitare presto!

We had a good stay at Natra. The staffs are all very friendly and nice, and they even granted our request for anniversary decorations, and they also help us with early checkin and late checkout. The location is just beside the ferry terminal and they have a complimentary shuttle service. The breakfast buffet was also good and got variety of choices. I like our room it was nicely decorated and the hotel itself has a nice concept. However, as this is glamping style, expect that the room doesn’t have a proper wall and you will be able to hear the noise outside very clearly. Our room was near the restaurant and there was a live band at night that played really loud music until 10:30pm. Couldn’t get an early night rest. They need to improve on housekeeping to check about the towels provided, we go a towel with stains and the other one has a hole. But overall, we still had a good stay and recommend this for a quick getaway.

The service from the staff was exceptional and we really enjoyed our stay there. The surroundings was quiet with lots of privacy. On our 2nd night there, the staff took the effort to decorate the porch of our room with candles and stuff as they thought it was our anniversary, really appreciate the sweet gesture from the resort!

In generale, il ristorante è accettabile, circondato dalle foreste e lontano dalle strutture, e quindi, se qualcuno vuole comprare qualsiasi merce, sarebbe molto difficile accedere ai supermercati. Il ristorante del ristorante del resort costa circa 49 S$ per 2 pach, che è inevitabile, poiché il luogo è abbastanza isolato. Il fatto è che non c'è molto di scelta nel menu. Il resort è un appartamento di servizio e dispone di molti utensili per la cucina e l'uso personale. Il resort offre gratuitamente e a tempo libero servizio di autobus che è buono per tutti i clienti. Anche se abbiamo prenotato come vista del giardino, abbiamo ricevuto vista del parcheggio, per noi è tutto a posto, perché è tranquillo e tranquillo ovunque.

1. Check in/out was easy 2. Location was good as it is near the beach and there are a number of restaurants/cafés nearby 3. Villa was a pretty old one so furniture and equipment were a little run down 4. Villa is an open space so be prepared for insects crawling/flying around 5. We found stains on bedsheets, towels and floor

Il servizio era buono, il posto era stato mantenuto abbastanza pulito, tranne per i bug occasionali che apparivano qui e là. Il resort è situato in una zona che non ha molto da fare, quindi avrete bisogno di prendere una macchina privata ovunque se si desidera sperimentare qualsiasi delle attività disponibili a Bintan. Le strutture fornite nel resort non sono state mantenute nella migliore condizione (ma è ancora disponibile)